Xplore Outage Report in Vinegar Hill, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Vinegar Hill, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Vinegar Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew McCallum
(@AndrewMcCallum2) reported
@Xplornet How about some communication regarding when you’re going to have your service back up? As are many in rural Canada, I’m relying on your internet service and I’d like to know when I can get access. The lack of information is unacceptable.
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Angela
(@angelaange99) reported
@Xplornet are there still issues in Ontario today? The messaging is not on the phone when I call but I have zero connection
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Kaz 🇨🇦
(@BlueSerenity15) reported
@barks_katherine @Xplornet I agree 100%. I’ve had to reset my modem 5 times since 9:00 tonight. Calling service is useless. Looking at Nexicom now.
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Katherine Barks 🇨🇦
(@barks_katherine) reported
@Xplornet today is not a good day for you. Your lack of customer service is unacceptable. Your service is down and there is no proactive communication to tell anyone what is happening. Do you understand the importance of a great #customerexperience?...because this is not it.
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🇨🇦 Christine Erwin
(@ChristineErwin2) reported
@Xplornet I called again this morning and finally got someone that could help. The other people had no idea what they were talking about.
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Stephen Robson
(@stephenlrobson) reported
I dont tweet often, but lately it seems like the only thing I have to tweet about is how bad the internet service is from @Xplornet - another wk of low speeds and intermittent disconnects!
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Ian
(@IanMcPHE7T2) reported
@Xplornet yet again your “service” crapped out in the middle of a school zoom class! Why are we paying $123 a month for this? Oh I know. You have a monopoly!!!
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Ian
(@IanMcPHE7T2) reported
@Xplornet tried it already signal is slightly stronger but no where near the 25mg download speed threshold that we pay for. (yes I know that's a best case scenario number that is rarely reached) Our problem is the total signal drop that occurs almost daily. Why not admit you throttle?
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Rick Belisle
(@belisler) reported
@Xplornet 💩💩describes your service. I regret signing up with such a bad service. What a waste of money. Thank you Starlink for saving the day......bye bye @Xplornet
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DingDongTheRatIsDead
(@MIchelleP8844) reported
Super slow internet for yet another week @xplornet. No doubt the tower is overloaded. I’m sure it will be better once be start leaving for Starlink. Hope I’m one of them.