Xplore

Xplore Outage Report in Waterford, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Waterford, Ontario 03/30/2026 03:40

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • tomizo103 tomizo tommy (@tomizo103) reported

    @Xplornet I want to get more detail solution for state code 30.1.1 on the modem HT2000. My internet connection is down every 30 min and the only solution I have is just power off the modem and wifi router, wait 4-5 minutes and restart. It is really frustrating.

  • cbraedley Charles Braedley (@cbraedley) reported

    @Fred_Wreck1983 @fastjeff @Xplornet They should be posting pictures of their (sub-contracted) crews doing work, like running fiber, or erecting towers, or installing antennas on customer's homes. Something to prove that things are happening in areas where they've been given government funds!

  • JoanneP666 Joanne (@JoanneP666) reported

    @SucksXplornet @Xplornet hey #xplornet Working from home and trying to pay my workers but can’t access online banking all of a sudden, cheap service for a very high price

  • LizKReimer Liz Reimer (@LizKReimer) reported

    @Xplornet We’ve called a few times. We’ve had techs out. Support tells us to unplug it and plug it back in. And that’s what we do now daily just to get some sort of usage. It’s a joke. We only have your service because it’s literally the only one available. Most expensive & least reliable

  • debEbanks Debbie EbanksSchlums (@debEbanks) reported

    @kimfullerton @XplornetES I was hoping the tech had improved, but alas. We have 4 internet services to get 300GB of data, with 3 people doing online school. @Xplornet came to fix the brand new satellite dish. 3 days later, there’s spotty service again!

  • KetchesonDale Dale Ketcheson (@KetchesonDale) reported

    @MatthewPot Xplornet here has been down all week

  • PeterStoddart6 Peter J Stoddart (@PeterStoddart6) reported

    @Xplornet is the Internet down in Cambridge Narrows NB? I’ve got nothing

  • alishalauraann Alisha Dickinson (@alishalauraann) reported

    @MaloneOCSB Currently in the same boat :/ I've been working from home for most of this pandemic, and we reached 90% today and it's only the 18th. We'll be maxed out by the end of the week and will be out of luck until February. Xplornet Satellite is our only option and it's horrible.

  • lilrippy Ricky VanWeston (@lilrippy) reported

    Good bye @Xplornet and good luck with your over sell and under deliver marketing strategy 👍. Looking forward to the future when I'm an old man and telling the young kids that when I was growing up there was a service shittier then dialup. #memories

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @4AgForLife @Xplornet Xplornet Is The Most Terrible ISP In Canada I think I got them all!