Xplore

Xplore Outage Report in Waterford, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Waterford, Ontario 01/02/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • woodzybcfc Chris Wood (@woodzybcfc) reported

    @Xplornet Firstly the contractor Interpc took no time to set up the system he “Andy” was more interested in leaving to get to another call rather than ensure the service was performing correctly.

  • woodzybcfc Chris Wood (@woodzybcfc) reported

    @Xplornet A week went by no call, so another call to Xplornet and was advised they have escalated the call and we will get a response by end of day Monday. Don’t be shock as we were bot we didn’t get any response or call. To think this is just to set up a service appointment.

  • chaduthf Chad (@chaduthf) reported

    @bigbushelsag @SpaceXStarlink This is Xplornet but had a guy come set up the network at the shop it made a huge difference

  • ASHESOJMJPN Ashley Y (@ASHESOJMJPN) reported from South Frontenac, Ontario

    @Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..

  • JonesSebastian Without vaccines, I would be dead Sebastian Jones (@JonesSebastian) reported

    @Xplornet OK! What was the cause and nature of the outage? Should we expect more of the same? I have heard from other subscribers asking the same question.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Installing a game on Xbox. Started yesterday at 3pm. It's downloaded 28.77GB since. Let's do the math on how slow my 25mbps @Xplornet connection actually is, shall we? 28.77GB=235765 megabits 29 hours=104400 seconds Divide the two and we get 2.3mbps. "Up to" in action.

  • FoxboroP Foxboro PS (@FoxboroP) reported

    Parents we just received word from a parent that they received notice that Xplornet will be down tomorrow from 8am-10pm for upgrades/maintenance. We trust students will attempt to get on but if they are not able to in the morning then classes will try to reconvene at 12:00 pm....

  • DBTuner Terry Somers (@DBTuner) reported

    @Xplornet Do you have any sense of what good service and what providing good customer service means at all?

  • medic969 Rob Good (@medic969) reported

    @Xplornet Are you throttling down that tower like all the others?.....I don’t even get close to the 10Mbps I am supposed to.....it’s like having dialup internet 30yrs ago again.

  • DBTuner Terry Somers (@DBTuner) reported

    @Xplornet Why has internet in the national capital region of Canada been down for hours? Do you not know many people are working from home due to Covid and require internet service?