Xplore

Xplore Outage Report in Waterford, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Waterford, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Waterford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Waterford, Ontario 01/23/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • SmittysMusic spinoza’s god (@SmittysMusic) reported

    @AnthonyLacavera There’s always Freedom. It will have to be unloaded for the Shaw/Rogers deal to proceed. You’ll have to get past xplornet I think. We need to open our market to US cellular companies…that would change everything and should help the ridiculous federal subsidies

  • Elon_R_Tusk Elon Tusk (@Elon_R_Tusk) reported

    @Xplornet #Saskatchewan residents can get a LOT more bandwidth and actually be able to use Netflix by switching to @SpaceX #Starlink systems. Xplornet is high latency, high cost, bad value.

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @SudioC @Xplornet I have no other option currently, although hoping for something else. My speeds yesterday were below 100kbps with latency over 2s. Not high speed. Not reliable. We had NO service for over 35 days after Xmas. Xplornet was "investigating." Most people around me had to switch...

  • WSwainson wes swainson (@WSwainson) reported

    @Xplornet Since@Xplornet took over our server CCI Wireless, our internet service has been terrible. Is it just the windy weather?

  • SudioC Suzanne C (@SudioC) reported

    @VoosieVooters @Xplornet They still haven't called us back - so I'm guessing it won't be a problem for us since we can't sign up in the first place

  • jeaubin5 JB (@jeaubin5) reported

    @John_Capobianco Nice! What was available at your place before? Bell only offer 5mbps at my place, but Xplornet is not bad where I live. Bell said they will install Fiber 3 years ago at the house, still no sign of them.

  • NockAndLoose Steve Filer (@NockAndLoose) reported

    @Xplornet A service call fixed my connectivity issues by requesting a temporary panel lock until I can get a taller tower. But the panel hopping is back and I'm still waiting for the tower. Wouldn't it make more sense to wait until the issue is fixed before releasing the lock?

  • ptskloostra Dave Kloostra (@ptskloostra) reported

    @Xplornet @FieldAgronomy21 I can't wait to get rid off Xplornet. Over sell the towers , and promote 25 down. here is about 5 on avg. I gave up calling you about it, cause nothing got better.

  • KGCrown Karen Gillan (@KGCrown) reported

    @Xplornet why does the service in Chesley Ontario start cutting out and in at 8:00pm almost every night?

  • DTimchishen Darcy Timchishen (@DTimchishen) reported

    It took 25 mins to cancel the service. But I had to deal with 2 people. Nice people. Even tho @Xplornet provides terrible service, treat customer service reps with respect. They told me they get sworn at a lot. That’s not right people. These people are just doing their job.