Xplore

Xplore Outage Report in Whitecourt, Alberta

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Whitecourt, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Whitecourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Whitecourt, Alberta 11/21/2025 22:10

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • stephen_james_p Steve Parr 🇺🇦 (@stephen_james_p) reported

    @Xplornet @trubesb Can you confirm or deny that you throttle your service?

  • zmarv zmarv (@zmarv) reported

    @Xplornet do you have an outage map page instead of having to conclude that you're service is down when all else fails? Is it down now on Manitoulin Island?

  • catboymech catboy (@catboymech) reported

    also I guess I might as well do a bug report to the relevant parties @OnDeck @Xplornet please fix, okay

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet no one will help me ,2 days with no phones,no one their cares or will help us.If you do not have the ability to fix your phones why not tell us and we will explore a new provider

  • cuddleyjo Little Kitty (@cuddleyjo) reported

    @MarieColorie @Xplornet Mine has been so so bad too, only though for maybe 10 weeks :/

  • zmarv zmarv (@zmarv) reported

    @xplornetretweet @Xplornet How about an outage map or is that bad for your image? How about an automated email/sms telling people theit service is down? How about equipment that shows true status of Internet service? And your customer support line worked once in last 16 hours!

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet can you find us a tech person to help us please

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet So how do we fix this after 2 days of no phones and no service

  • catboymech catboy (@catboymech) reported

    PSA for any Steam Deck owners who have Xplornet Satellite: Xplornet's Double-NAT ecosystem creates connection issues on the Steam Deck. Until Steam provides an update to address this issue, you will have to use a different ISP to connect to Steam's servers reliably.

  • ogradybex Rebecca O'Grady (@ogradybex) reported

    @Xplornet , is there an outage in Pontypool, Ontario? No service since last night. Update please? Not just me, other users in this area as well.