Xplore Outage Report in Whitecourt, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Whitecourt, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Whitecourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Stanley Zhang
(@StanYLZ) reported
@Xplornet Why is explorenet signal always bad in midnight? Is it a scheduled downsizing?
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m3t4lw01f
(@m3t4lw01f) reported
@StarBuck_83 @Xplornet I feel especially bad for you since Silo (by all accounts) was decent, and overnight it went to ****. I moved from the city where I had 175mbps fibre. Knew what I was getting in to. Knew it would be bad. Was fully prepared for it... It sucks, but at least I planned for it.
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Christopher Rogers
(@therealcpr83) reported
@Xplornet It took him 43 days to upload this picture using the new LTE tower. Xplornet us garbage can internet. Don't fall for their manipulations of the truth.
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Kevin Lamacraft
(@lammy9661) reported
@WeatherLandG @Xplornetsuppor1 Can’t even fathom not having throttled internet... like clockwork, between the hours of 1600 and 2100 internet speeds run at a snails pace with @Xplornet .... the inevitable result of poor coverage and over-subscription....
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Kevin Lamacraft
(@lammy9661) reported
Anyone else have issues with @Xplornet this evening... let me guess, the weather is causing issues... we can control the Mars rover from earth yet we can’t provide reliable Internet to rural customers?? Great opportunity for @TELUSsupport to step up and fill the void...tiring😡
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Rektify
(@RektifyCrypto) reported
@Xplornet I thought your service couldn't get any worse, but it has. Now I am literally forced to build my own cell tower, I don't care if there are laws preventing me from doing it, it's already done. You're about to lose 300+ customers in my area. SO **** YOU!
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Dave Elliott CCA On
(@willoagr) reported
@lammy9661 @Xplornet @TELUSsupport Yes Kevin ours is not working either. If other businesses offered service like internet companies offer service to rural customers they would be run out of town
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Tim Lucier ¯\_(ツ)_/¯
(@timlucier) reported
Like clockwork- the stay at home order began and my internet got shitty. Man, sharing a giant satellite dish in space sucks. @Xplornet
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Katy Marsh
(@Katy_marsh86) reported
@Xplornet Book your upgrades during off-peak hours. Jesus Christ, you literally picked the WORST time to do it. My internet was out for two hours in the middle of my (and everyone else's) work day. It looks like it'll take new government regulation for you to get some common sense.
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Mike Loughlin
(@MikeLoughlin77) reported
@Xplornet I called your Customer Service over 4hrs ago and am still waiting for a call back. Is anyone working? My internet is out and could use a little tech support here 🤨