Xplore

Xplore Outage Report in Whitecourt, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Whitecourt, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Whitecourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Whitecourt, Alberta 01/23/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • stephlec79 Dr. Stephanie (@stephlec79) reported

    @Xplornet I am beyond disappointed with your tech and customer service. After several appointments (always cancelled by you) a tech finally came to my campground to do an install late in the day (after 4pm).....

  • stephlec79 Dr. Stephanie (@stephlec79) reported

    3/ absolutely terrible customer service in trying to work that out. Would not recommend @Xplornet for anyones rural internet needs

  • MDClark4 Melissa (@MDClark4) reported

    @burnettisms Xplornet is the worst internet ever, the price they charge is NOT worth it. It is unstable and companies that allow remotely work do not recognize them as a good enough internet to work from home!

  • corbinvisual Corbin Visual (@corbinvisual) reported

    @rkhazzam @Xplornet @SpaceX This however does not change your taste in music. I’d say you’ve broken even.

  • saskiaages Pip (@saskiaages) reported

    @Xplornet Within a week AGAIN xplornet is down. After AGAIN paying good money for a tech to fix their OWN equipment. Has anyone, a single household got one ONE good story of xplornet service??

  • brandonmurph10 Brandon Murphy (@brandonmurph10) reported

    @Xplornet I can't wait until there is another option for internet. Absolute worst. Try to call them and get put on hold for an hour because they don't want to deal with it

  • Xplornet Xplornet (@Xplornet) reported

    @JonesSebastian sorry to say that these circumstances are beyond our control. We will be able to migrate the vast majority of our affected customers to a new Xplornet service option. We are reaching out to our affected customers well in advance to discuss other service options that we can 2/3

  • MidVids Scott (@MidVids) reported

    @Wealthsimple I'm rural so all options are for "up to" a speed that you never get. I've been through Xplornet and Bell wireless internet. Both unsatisfactory and Bell customer service was awful. Now with a local ISP (Colink) and sometimes get 20 mps down, 4 up. Unlimited bandwidth for $100

  • CorporateAntif1 Corporate Antifa (@CorporateAntif1) reported

    @Bell_Support I’m in Roslin and cellular data keeps going down since 11am. So does @xplornet home internet. It’s getting pretty frustrating. Any info?

  • alipruitt Ali Pruitt 🍩🎤 (@alipruitt) reported

    @Xplornet My family has been waiting for you to come bring them service in the 1000 Islands. Currently running with no connection - what gives?