Xplore

Xplore Outage Report in Whitecourt, Alberta

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Whitecourt, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Whitecourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Whitecourt, Alberta 02/11/2026 03:35

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • C_of_hawthorn C. (@C_of_hawthorn) reported

    @Xplornet the most useless internet service since dial-up 🙄 #xplornetsucks

  • Badenoch1 Paul Rhodes (@Badenoch1) reported

    @Xplornet @alrodford Rogers is discounting customers the equivalent of five days to compensate for the outage. Is @Xplornet extending a comparable discount to its customers?

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet please fix our phones,day 3,no service,no one will help

  • Badenoch1 Paul Rhodes (@Badenoch1) reported

    @Xplornet The usual canned response. This is not a question about my account but your response regarding all of the Xplornet accounts left without service due to the Rogers outage. They are providing compensation equal to five days of service. What are you doing?

  • purvis_amy amy (@purvis_amy) reported

    @Xplornet I always do and they can’t do much. Always a short temporary solution. Your internet is terribly unreliable speed wise esp. during high tourism times in high tourism rural communities. Overloaded.

  • chellyy08 Tyson Chelsberg (@chellyy08) reported

    @Xplornet Xplornet is absolutely terrible

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet So how do we fix this after 2 days of no phones and no service

  • ringneckryan Ryan Gillespie (@ringneckryan) reported

    @divinebovine1 Xplornet. Been there and done that. Worst experience ever. Had to get a lawyer cause they kept charging my credit card. They didnt make it easy

  • catboymech catboy (@catboymech) reported

    PSA for any Steam Deck owners who have Xplornet Satellite: Xplornet's Double-NAT ecosystem creates connection issues on the Steam Deck. Until Steam provides an update to address this issue, you will have to use a different ISP to connect to Steam's servers reliably.

  • zmarv zmarv (@zmarv) reported

    @Xplornet do you have an outage map page instead of having to conclude that you're service is down when all else fails? Is it down now on Manitoulin Island?