Xplore outages and service status in Whitecourt, Alberta

Problems in the last 24 hours in Whitecourt, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Whitecourt, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇨🇦Dave Nussbaumer (@DaveNuss17) reported 6 minutes ago from Yorkton, Saskatchewan

  @OrenCairns Best thing I did 2 years ago….and I had the business package from Xplornet….and they had zero service skills!

• 
  AtomicHydra (@atomic_hydra) reported 10 minutes ago

  @xplore_ca Its actually IMPOSSIBLE to meet any deadlines with this quality. Moving is not an option. This is not my problem. Its pretty sad when employees admit the over-crowed panels that customers are on.

• 
  Devin Rabey (@Devin_Rabey) reported 20 minutes ago

  @moegaultier @xplore_ca To transmit from customer to customer......LOL....you must be unaware of how Sattelite Internet operates.

• 
  Bennett Hunter (I am Canadian Libertarian) (@Can_Libertarian) reported 23 minutes ago

  @macjbby @nationalpost I live stream in full HD with no problem. Typical speeds are around 200 - 300 Mbps down/15-25 Mbps up. I use to be stuck with Xplornet that advertised 10/1 as the best speeds for my area, yet rarely ever got more than 3 - 4 down/1 up. Starlink is on a completely different level,…

• 
  BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported 25 minutes ago

  Rural internet provider in Northumberland county @PLawrenceMP is dreadful. Xplornet is our only option. Typical upload speed is .2. Yes point 2. For anyone working from home that’s useless. When will we have access to good reliable reasonably priced high speed internet service?

• 
  Acura (@TheSmitefulOne) reported 25 minutes ago

  @b3almason @RachelNotley I have Xplornet. My neighbors have Starlink. We checked together. Both suck, however, many in the area have said their Xplornet signal became better when some users switched to Starlink. They are roughly the same, but nowhere near as good as fibre optic in the cities.

• 
  Tybernicus (@Tybernicus17) reported 26 minutes ago

  @BezirganMocha /2 I can't get internet other than Starlink. Even cell signal is limited to 2 bar LTE at best and often degrades to 3G. At another property in '98 promised DSL in 6 months by Bell. Today, only Xplornet satellite (which is **** and very expensive) or Starlink.

• 
  Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported 28 minutes ago

  @xplore_ca Your Internet connection is very slow. Your Internet download speed is very low. Web browsing should work, but videos could load slowly. ~Can't wait until Roger's has the cable done for our area.

• 
  Tybernicus (@Tybernicus17) reported 32 minutes ago

  @mario4thenorth Same thing as with EORN...Eastern Ontario Regional Network, tasked with getting broadband to rural eastern Ontario. 20+ years and a house bought in '98 can only access Starlink which is not part of EORN. Xplornet satellite latency and cost not competitive. Cell service spotty. When house was purchased Bell Canada promised DSL in 6 months. LOL. First of all too far from local switching central office for DSL.

• 
  Right Central Views (@Right_Central) reported 41 minutes ago

  @xplore_ca It's overly expensive for no reason. The recent upgrade I got is a lot more stable but there are times it is absolute dog **** for the 100+ dollars I pay a month for 50mbs. Waiting for Fibre to come down my road.