Xplore

Xplore Outage Report in Whitecourt, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Whitecourt, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Whitecourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Whitecourt, Alberta 01/16/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • NockAndLoose Steve Filer (@NockAndLoose) reported

    @Xplornet A service call fixed my connectivity issues by requesting a temporary panel lock until I can get a taller tower. But the panel hopping is back and I'm still waiting for the tower. Wouldn't it make more sense to wait until the issue is fixed before releasing the lock?

  • KGCrown Karen Gillan (@KGCrown) reported

    @Xplornet why does the service in Chesley Ontario start cutting out and in at 8:00pm almost every night?

  • ScottMoffatt21 Scott Moffatt (@ScottMoffatt21) reported

    Day 80 of Thanks… Today, I want to talk about internet. Chris Cope is a Economic Development Officer at the City and was instrumental in that initial Xplornet agreement just before my time. Since then, he has always maintained focus on opportunities for improved service.

  • invigilator4 SK Jo (@invigilator4) reported

    Holy. Up and running in under 5 minutes. Now the fun of calling Xplornet and sitting on hold for an hour to cancel their garbage

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @SudioC @Xplornet ...to a more expensive package to have any internet at all. Miraculously, as soon as that happened, the original tower was fixed. This was two days after I switched, and no option to switch back to the original service, and no guarantee the new one would be better. I feel ...

  • XmedicNow Doug~E~Fresh (@XmedicNow) reported

    @AlexRuff17 my experience with @Xplornet was horrible customer service. took days to respond to issues with reception problems.

  • SudioC Suzanne C (@SudioC) reported

    @VoosieVooters @Xplornet They still haven't called us back - so I'm guessing it won't be a problem for us since we can't sign up in the first place

  • WSwainson wes swainson (@WSwainson) reported

    @Xplornet Since@Xplornet took over our server CCI Wireless, our internet service has been terrible. Is it just the windy weather?

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @SudioC @Xplornet I have no other option currently, although hoping for something else. My speeds yesterday were below 100kbps with latency over 2s. Not high speed. Not reliable. We had NO service for over 35 days after Xmas. Xplornet was "investigating." Most people around me had to switch...

  • LaurenKSmith89 Lauren Karn (@LaurenKSmith89) reported

    @AdamJPfeffer We are finally got our Starlink confirmation email this week after 14 months! Can’t wait to throw Xplornet in the garbage!