Xplore

Xplore Outage Report in Whitecourt, Alberta

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Whitecourt, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Whitecourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Whitecourt, Alberta 03/19/2026 12:55

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • hundibundiman john smith (@hundibundiman) reported

    @Xplornet My Internet is down for the 3rd time in less than 2 months. I’ve been calling for over an hour and I can never get through on your tech line. Answer your damn phone.

  • SmevyBean Matrixxxツ (@SmevyBean) reported

    @Xplornet Also, why is the service down?

  • s_rich27 Steve Enfelis (@s_rich27) reported

    @Xplornet how do you have a province wide outage for over an hour and not post ANYTHING letting us know what’s going on?! People run companies on your service. Starlink is going to gain a lot of customers from this my god.

  • DParent49883464 D.Parent (@DParent49883464) reported

    @MIchelleP8844 @Xplornet I have forwarded my down payment to @StarlinkPage and may have to wait a few months but it will be a joyous day when it happens. I fully expect Xplornet’s customer base will be cut by 95% within 2 years, & deservedly so for not updating equipment and charging $$$ for 10/1Mbps.

  • MIchelleP8844 Whatever (@MIchelleP8844) reported

    @DParent49883464 @Xplornet I got the email that starlink was available in my area last week and took the time to order while on hold with xplornet support for 45 minutes.

  • ImSeanHarrison Sean Harrison (@ImSeanHarrison) reported

    Y’all have such bad internet you unhooked both support lines AND deleted your support Twitter, what a fkn joke @Xplornet

  • GooeyGundi Gundi Barbour (@GooeyGundi) reported

    @Xplornet is there an outage? Beautiful day and I cannot access my wifi. #frustrated

  • dianapoulsen Diana Poulsen (@dianapoulsen) reported

    @Xplornet can’t get through on your phone, are you having an outage in Ontario? Is it maintenance or something else?

  • mysmmx Steve Rosic (@mysmmx) reported

    @Xplornet internet is down you know it’s down and are playing like an ostrich with your head in the sand. Things happen totally understandable but keeping us in the dark is bad. You have websites and social channels at your disposal. Nothing. I’ve tried to support you, no mor e!

  • DParent49883464 D.Parent (@DParent49883464) reported

    @Xplornet is there something wrong with the service in Ontario? It would be a nice service to inform customers via social media or email before you shut it all down. May I also suggest a few LONG overdue upgrades also. 😡 I wonder if Starlink is available in my area yet. 🤔🙏🏻👍