Xplore Outage Report in Whitecourt, Alberta

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Full Outage Map

Problems in the last 24 hours in Whitecourt, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Whitecourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

1. 

   Internet (75%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (8%)

4. 

   E-mail (1%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported 3 minutes ago

  Rain causing no satellite signal > TV and Xplornet. First time my Xplornet is affected

• gregandru🇺🇸🇨🇦 (@gregandrushko) reported 5 minutes ago

  @Xplornet I have been an xplornet customer for years. I rarely complained about anything. Then they said I needed a free upgrade if my radio antennae and modem. I didn't want to do but they talked me into it. 2 weeks later, no internet and I'm pissed. More to come.

• Tracy Powers (@TracyPowers) reported 5 minutes ago

  @Xplornet your customer service agent refuses to escalate my call on a known internet problem going on for months at my parents place. How can I get appropriate service. Looks like better business bureau has a lot of activity.

• Crypto WingMan (@CrxptoWingMan) reported 12 minutes ago

  @Xplornet With no accountability to your customers. You do suck. Your up to 5mb 10mb 50mb etc with no guarantee minimum. I had many problems with your system. Oversold towers is not a problem with people flocking to Starlink now is it?

• Sherrie Stoodley (@very_sherrie) reported 12 minutes ago

  @Xplornet how long do we have to wait for an internet connection that doesn't drop several times a day? I called you today and was told there is a problem with the tower & they don't know when it will be fixed... not acceptable!

• Robert Bauhuis (@RBauhuis) reported 17 minutes ago

  @MartinBowRiver @NewtAedes Can you check into anything you and CP can do to delay xplornet's planned demobilization of internet service into the NWT please? It will be a huge disadvantage to northern development. Thanks

• AJ3H FILMS (@AJTHREEHFILMS) reported 19 minutes ago

  @Xplornet @rainkeltoia42 A discount on the service would be nice. 👍

• Julia Wilson (@Juleflower) reported 23 minutes ago

  @very_sherrie @Xplornet I don’t know what the problem is to be honest. It seems each call there is another reason. We are not paying for the month of august. So you can probably get the month free - but it doesn’t cover the cost of all the data being used. So frustrating!

• Odog913 (@Odog913) reported 26 minutes ago from The Archipelago, Ontario

  @Xplornet no service for the last day?? Router been unplugged for a few hours plugged back in saying internet not available?? Ontario

• Davina Lytle (@davinalytle) reported 26 minutes ago

  Hey guys, sorry I haven't been on much, but my internet keeps going down...this time is been 16 days! They're saying they don't support what THEY made us set up initially & won't fix it. @Xplornet