Xplore

Xplore Outage Report in Williams Lake, Cariboo Regional District, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Williams Lake, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Williams Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Williams Lake, Cariboo Regional District, British Columbia 03/22/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported

    @Xplornet Uh.. you guys should worry less about taking nature photos and worry more about providing a reliable service. WOULD NEVER RECOMMEND.

  • whiskeyfated WhiskyTangoFaded (@whiskeyfated) reported

    @Xplornet fix your garbage infrastructure ffs Every day your systems go up and down You couldnt be consistent if your buisness depends on it

  • CdnARS_VE4PER CdnARS VE4PER (@CdnARS_VE4PER) reported

    @Xplornet always same thing I get higher cost plans to give me better max speeds then hardware tower node handling capacities exceeded latencies of 5000 ms & choppy intermittent connections Calls to tech support have never resolved the issues; boils down to deficient network

  • CdnARS_VE4PER CdnARS VE4PER (@CdnARS_VE4PER) reported

    .@Xplornet I hv 50/10 Unlimited and the service has been total CRAP for TSN sports streaming BAD. Buffering and Freezing losing plays at critical times. stopping tsn streaming and running speedtests shows speeds tolerable but connections intermittent so ping on order of 5000 ms

  • ShootyMcSnipe Shooty McSnipe (@ShootyMcSnipe) reported

    @elonmusk long shot but there's no customer service on Starlink sites at all. I've been a telecom tech for 15 years and was with Xplornet the last several for Rural Canadians.I've been selling people on Starlink all over SK as it's the best option. Any chance for referal ID?

  • KetchesonDale Dale Ketcheson (@KetchesonDale) reported

    @B2Bspecialist @Xplornet Happened to us a few years ago, no internet for three weeks, repeated service calls. Turned out Xplornet had taken their equipment off the tower we and dozens of others were pointing at without telling any customers or local service techs it was gone.

  • charlie1105 Charlie Walker (@charlie1105) reported

    @Xplornet haha, note the "up to" in there - in reality, what you'll get is 2mb for 18 hours a day, and zero connection for the other 6. If you want awful service, and even worse customer support, then sure, give Xplornet a call.

  • AlbertKamps Albert Kamps (@AlbertKamps) reported

    Xplornet wireless connection speeds are approaching dialup. Help desk wait times are approaching those of CRA or AHS. Bring on starlink.

  • stockandpillory A. Newell (@stockandpillory) reported

    @Xplornet I am at the end of my rope. Every day a customer service agent gives me a new reason that my internet is less than 1MB. Apparently, even in November on a clear, sunny day, it's wind, rain, and foliage that are the issue. We pay for a service. Deliver it. It's that easy

  • FANate6 Nate (@FANate6) reported

    @Sportsnet You black me out in Alberta, for Alberta games. I live in the country, 20 minutes outside of Edmonton on Xplornet. Your customer service doesn't reply to my emails. How do I get this resolved? Do NOT recommend this service for Xplornet users. #frustrated