Xplore Outage Report in Williams Lake, Cariboo Regional District, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Williams Lake, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Williams Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (79%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Brad Harrison
(@harrbca) reported
@m3t4lw01f @Mark_Goldberg @Xplornet 0 to 50 meets the definition of up to 50. It's too bad that with xplornet, your going to be on the lower end more often than the upper end.
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Kilz Knight
(@Kilz_Knight) reported
@Xplornet Is that why I get 0.04 mbps of upload??? WTF I CAN'T EVEN UPLOAD VIDEOS
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Fast Jeff
(@fastjeff) reported
@Xplornet Customers: Our xplornet sucks, we can't get the speeds you sell us! We can barely do anything useful and it's covid times, we have to school and work from home! xplornet: But lookit this picture, so pretty. Don't forget to pay your bill this month, our techs need better cameras.
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Aaron Burke
(@RaptorialNB) reported
@Xplornet Website says it’s not available in our area. Phone support says not available either. Yet my brother sent me screenshots of his account showing 50/10 and speed tests showing the same, he lives down the road. So I’m guessing it’s just not available in your systems to add yet?
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Robin on Galiano Island 🐝
(@Robinongaliano) reported
@Herronisland In rural Canada, Xplornet is the satellite provider. Download is 25 MPs, (premium service) upload 2 if lucky. Generally ok, but traffic is higher during the pandemic, speed throttles down in the evening....I believe Hughes satellite is the source...good luck
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Metal Wolf
(@m3t4lw01f) reported
@Saittech89 @CarttCa @Xplornet As a Starlink customer I can say two things: The initial cost is high at $800. The monthly cost is higher than I was paying to Xplornet. I can also say it works amazingly well and they are very up-front about ongoing issues the network is having and what they are doing to fix.
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Rob Stone
(@rgstone1) reported
@bigbushelsag @ChristiFriesen @Xplornet As soon as the equipment pukes you become an xplornet customer though. We used to be yourlink
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Paul Adamson
(@Paulywoggsvoice) reported
@Xplornet That's rich. So you actually guarantee some servicable level of speed now? Naw, you continue to take ridiculous liberty with the term "up to". In the case of anyone I know who's used your service, that typically means 3 down/.25 up. #Juststop
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Iain Reid
(@IainReid10) reported
@Xplornet I contacted your customer service via Chat and was told that to move to 50/10 service I need to pay $99 for new hardware. I currently have 50/3 service. Could you confirm?
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Internet Needed (Please Help)
(@AtTheDogPatch) reported
@Mark_Goldberg @Xplornet CRTC should shut em down. False promises, dishonest business practice.