Xplore

Xplore Outage Report in Williams Lake, Cariboo Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Williams Lake, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Williams Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Williams Lake, Cariboo Regional District, British Columbia 03/13/2026 20:25

March 13: Problems at Xplore

Xplore is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • davinalytle Davina Lytle (@davinalytle) reported

    @livingwithabuse @Xplornet Honestly, Nicola, I'm so angry. We called them multiple times before we moved & even though we were told they shouldn't have, they promised us we'd have internet. Now what? I can't even do a therapy appt. & had to cancel todays. 😭😭😭

  • therealLATat leigh ann 🌈❣️⭐️🌕☀️💨💚 (@therealLATat) reported

    @davinalytle @Xplornet I bet they blame it on covid. A lot of businesses are using it as an excuse to provide crappy customer service and crappy shipping. Get it together @Xplornet

  • seeteegee Chris McGee (@seeteegee) reported

    @pugganoche @kathleenogrady Omg, Xplornet satellite service is just bad. It might be a long shot, but perhaps starlink could be an option. I know people who have had success with it in this part of the world.

  • ErinSchettler Erin Schettler (@ErinSchettler) reported

    @Xplornet You’ve done that before, didn’t fix a thing!

  • ErinSchettler Erin Schettler (@ErinSchettler) reported

    @Xplornet shouldn’t your horrific service be getting better since everyone is bailing for @SpaceXStarlink? I can’t even believe I pay you for whatever this is that your providing because it sure as heck isn’t internet service. Can’t wait until I get that email to switch providers

  • TrainerGloria Trainer Gloria 🇨🇦 I❤️🇮🇱 (@TrainerGloria) reported

    @DaveNuss17 U r lucky u got 9. We paid for 10, usually got 5 and service was on/off each day for the past year+. During pandemic when we need to work/study from home, couldn’t spend time at our cottage cuz xplornet sucks. We switched ISP ystdy & internet is faster,cheaper,works nonstop.

  • imkice Roy Grosfield (@imkice) reported

    @DaveNuss17 @Kotyjo Xplornet was complete unreliable garbage for years. I don’t miss them. #dialUpSpeeds

  • Aubrechtova_ 𝕮â𝖑𝖎𝖓𝖊:3 (@Aubrechtova_) reported

    i could get a group of orangutans and they could **** out something better then xplornet including customer service wtf man

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet didn’t replace their faulty equipment like I asked them to do months ago, said I just needed a realignment. Now it’s completely broken and I’m still expected to pay full price for a service I won’t be getting at all until at least Tuesday. #xplornetsucks

  • TrainerGloria Trainer Gloria 🇨🇦 I❤️🇮🇱 (@TrainerGloria) reported

    @DohfuVFX @Xplornet We just switched to a new provider. Much faster, $30 less per month, and works 24/7 whereas xplornet wouldn’t work every few hours snd when it worked it was usually much slower than we paid for. We couldnt watch netflix or work from cottage with xplornet, so slow/unreliable.