Xplore

Xplore Outage Report in Williams Lake, Cariboo Regional District, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Williams Lake, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Williams Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Williams Lake, Cariboo Regional District, British Columbia 12/05/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @kiss1005ssm The only thing Xplornet connects is their hand to their customer's wallets. That's what "matters" in this context. Most of their customers can't even enter this contest because their connection is so bad they can't upload a photo.

  • PabloOfficer Sunny Pablo (@PabloOfficer) reported

    I still have hope that @Xplornet can solve there issues and I could even help with the knowledge on servers routers pretty much any tech in general I have 10 gbit intenet planned for the future

  • DabitLina Lina Dabit (@DabitLina) reported

    @Xplornet I have. MULTIPLE times. Always the same issue: congestion on the tower. This has been an issue for several years and nothing is done about it. Our internet is unusable most days and nights now. Download speed was .99 Mbps when I called the last time.

  • Robinongaliano Robin on Galiano Island 🐝 (@Robinongaliano) reported

    @Herronisland In rural Canada, Xplornet is the satellite provider. Download is 25 MPs, (premium service) upload 2 if lucky. Generally ok, but traffic is higher during the pandemic, speed throttles down in the evening....I believe Hughes satellite is the source...good luck

  • luvlambs Marion Greveling (@luvlambs) reported

    Internet speed test 1.49 Mbps download 0.09 Mbps upload Your Internet connection is very slow. @Xplornet this is why it isn't worth $113/mth

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Mark_Goldberg @Xplornet What is their definition of "full speed"? You get the full speed you pay for? Or Our network is full so you'll get the speed you get. I think I know which one.

  • GCanada420 GrowCanada420 (@GCanada420) reported

    @CowInverted @Xplornet I get 4mbps and they tell me theres no fix date in sight for my tower.

  • GCanada420 GrowCanada420 (@GCanada420) reported

    @Xplornet Been there done that no help, told tower problems its just ganna be slow till its not slow is what they say.

  • rgstone1 Rob Stone (@rgstone1) reported

    @bigbushelsag @ChristiFriesen @Xplornet As soon as the equipment pukes you become an xplornet customer though. We used to be yourlink

  • DabitLina Lina Dabit (@DabitLina) reported

    @Xplornet what is going on? Internet so bad that I can't even do a speed test. Dial-up would be better at this point.