Xplore

Xplore Outage Report in Williams Lake, Cariboo Regional District, British Columbia

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Williams Lake, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Williams Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Williams Lake, Cariboo Regional District, British Columbia 01/29/2026 01:45

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • GeiselJeff Jeff Geisel (@GeiselJeff) reported

    @Xplornet My daughter is doing her nursing from home and can’t get on , due too **** internet !!

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet so u guys drunk, is that why u have such ****** service?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Calling Xplornet is a hopeless endeavour with hours long wait times and technicians that do nothing more than ask you to "turn it off and back on", and when that fails they begrudgingly book a service call. That tech can't really do much other than fiddle with the antenna...

  • modernfarmer Stewart Skinner (@modernfarmer) reported

    @adrienneivey No access to any therapy without high speed No access to any social contacts during lockdowns without actively breaking lockdown rules Inability to take part in family virtual calls All of this changed when we got high speed and were free from the horrid @Xplornet

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Even he knows Xplornet's network is a flaming trash heap that 20x too many people are connected to, and all he can do is sympathize. But there is light at the end of this dark tunnel, and it will put a smile on my face the day I get the email saying "your Starlink has shipped!"

  • tracyeboyce Tracy (@tracyeboyce) reported

    Honestly Xplornet...where is the update? Are you even working on the problem in this area?? Can you not provide an update ??

  • stephenlrobson Stephen Robson (@stephenlrobson) reported

    @Xplornet You could have been a lot more proactive in notifying your users and let them know you were working on it. This isn't the first time and I doubt it will be the last. Your internet service is meh at best, your customer service is just the worst!

  • MarvSchmitt Marv Schmitt (@MarvSchmitt) reported

    @lumsdenjim1 @Xplornet That sucks. All I know is there were outages and degraded service across Ontario yesterday.

  • KlyxYcs Clay KlyxY Vautrin (@KlyxYcs) reported

    @Xplornet Aother day, any 16hours of my ******* internet being at 2000ping. feels ******* fantastic being an xplornet customer

  • Fastigone Randolph Lydestad (@Fastigone) reported

    @lumsdenjim1 @Xplornet Do they pay you for this kind of service?