Xplore

Xplore Outage Report in Williams Lake, Cariboo Regional District, British Columbia

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Williams Lake, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Williams Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Williams Lake, Cariboo Regional District, British Columbia 02/07/2026 23:30

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • jordan_leroux Jordan Leroux (@jordan_leroux) reported

    @Xplornet outage. Again. We just turned it back on and it’s out again. No reliability. No customer service. I guess we just wait for cogeco

  • marshmat Matt Marsh (@marshmat) reported

    Oh, there it is. Tonight's annoying regular unscheduled long outage is an hour late. Tsk, tsk, @Xplornet

  • Paulywoggsvoice Paul Adamson (@Paulywoggsvoice) reported

    @Xplornet That's rich. So you actually guarantee some servicable level of speed now? Naw, you continue to take ridiculous liberty with the term "up to". In the case of anyone I know who's used your service, that typically means 3 down/.25 up. #Juststop

  • ChristiFriesen Ｃｈｒｉｓｔｉ🌾 (@ChristiFriesen) reported

    @rgstone1 @bigbushelsag @Xplornet What did you find as you switched? Was your service good?

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet So xplornet launched a plan that you've been selling for a while now.... again? "deploy state-of-the-art scalable hybrid fibre wireless technology in its facilities-based network" Pointless jargon much? It's too late, people are now just waiting for #Starlink to roll out.

  • bigbushelsag THE GOD OF AG (@bigbushelsag) reported

    @ChristiFriesen @Xplornet They bought out netset. My service stayed the same. Even get free service calls still. Which was a netset thing not an xplornet thing.

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet Apparently you want another $100 to upgrade to this service. Seems like a money grab as you cannot provide anywhere close to 50/3 I am supposed to get right now.

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet I contacted your customer service via Chat and was told that to move to 50/10 service I need to pay $99 for new hardware. I currently have 50/3 service. Could you confirm?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @MobileSyrup My Starlink, while sitting in its box on my kitchen floor, provided better service than my Xplornet connection did at the same moment in time. They already can't supply the services they were offering, what makes people think this "upgrade" will work out?

  • Saittech89 Saittech (@Saittech89) reported

    @Xplornet I can't wait for my starlink dish to show up so I can cancel with you guys.