Xplore Outage Report in Windsor, Estrie, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Windsor, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Windsor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Kayytie Hatcher
(@KayytieH) reported
@ASHESOJMJPN @Xplornet It’s always something. They never own up to anything
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Karrie Heikoop
(@KbHeikoop) reported
@Xplornet customer servives lines disconect every time i call. How can i get support if you dont answer? 😡
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Becky C
(@MapleBecky) reported
@Xplornet He’s on hold with them again. Day 3. I’ll let you know if we still need help. :(
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Frank Polat
(@frankpolat) reported
@Xplornet if you will not respond to the customer issues for solving it, why asking account details in DM and awaiting one week no answer. You guys are perfect! for demonstrating every small thing of unprofessional service.
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Kayytie Hatcher
(@KayytieH) reported
@ASHESOJMJPN @Xplornet They called us everyday for a week they were doing work on the tower. Luckily it only went down and out on the last day!
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Jaxson
(@jaxhood14) reported
@Xplornet when are you going to start giving customers what they pay for? 25mb/s down is ok except that customers never get that speed consistently. Paying 100$ a month for internet that throttles and for towers that are oversold is absolutely ridiculous! Barely useable!
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Andy Costa
(@AndyBlizzard87) reported
@koopy Yeah it sucks out here. Managing to get 5Mbps tonight with Xplornet, was less than 1Mbps last night. Had WTC before but lost signal because of trees.
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Raymonde Paquet
(@paquetpm) reported
@Xplornet My area is not on the list. Most of the time I am using LTE because xplornet is too slow. I cannot wait till we have other options. Paying money for basically dial up.