Xplore outages and service status in Sydney, Nova Scotia

Problems in the last 24 hours in Sydney, Nova Scotia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sydney, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Carruthers (@HydraulicDesign) reported 7 minutes ago

  @xplore_ca sent someone to "upgrade" my service to a new nearby tower and my service went from "fair" to "almost unusable." The contractor brushed off my immediately noticing it was worse as if I can't tell the difference between my wifi and my Net speed.

• 
  AtomicHydra (@atomic_hydra) reported 9 minutes ago

  @xplore_ca Welll its been great I hope you guys can do some more Xploring for your internet and find better places for the towers you put up. Currently it is OFF peak time for me, according to customer service. Still bad laggy internet. Ive had ALL your available packages and no difference.

• 
  Gerard Cooke (@GerardCooke8) reported 9 minutes ago

  @xplore_ca I have called tech support 50 times and they can’t fix the issue. It’s too many customers on the Pugwash Nova Scotia tower. You can’t fix my problem till you fix the tower. Most of the people in my area are switching over to star link. I will too this spring.

• 
  Bennett Hunter (I am Canadian Libertarian) (@Can_Libertarian) reported 12 minutes ago

  @macjbby @nationalpost I live stream in full HD with no problem. Typical speeds are around 200 - 300 Mbps down/15-25 Mbps up. I use to be stuck with Xplornet that advertised 10/1 as the best speeds for my area, yet rarely ever got more than 3 - 4 down/1 up. Starlink is on a completely different level,…

• 
  Jim Elliott (@Elli32006352Jim) reported 12 minutes ago

  @kevinki16180099 My internet is $50.00/month, I would think yours should be similar. Anything to do with xplornet is not good, horrible company & service.

• 
  G. Louise (@Shuswapgigi) reported 13 minutes ago

  @MrStache9 We have Starlink and we like it. We live rural so our options were limited and what we had was very poor in both cost and effectiveness. Starlink was super easy to set up and works reliably well. It costs us $156 a month which is more that xplornet but I wouldn't go back!

• 
  who cares (@ChewyChewyChomp) reported 16 minutes ago

  @xplore_ca Nope. I’ve tried several times and now it’s too late. My internet has gone to **** since you bought out my previous provider.

• 
  Colin Stewart (@cstewartyqr) reported 20 minutes ago

  @tammyrobert @SaskTel What really kills me with SaskTel though is their employees' assertion that no private company would provide service in rural SK (which they don't, either). Access, RFNow, one of the satellite companies Xplornet provide internet in rural SK.

• 
  Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported 20 minutes ago

  @xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.

• 
  Dean H. (@loopholefarms) reported 22 minutes ago

  @wheatiepete @Andrew_Dalgarno You know you are a garbage company when you have to rebrand. #xplornet