Xplore

Xplore Outage Report in Grand Falls, New Brunswick/Nouveau-Brunswick

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Grand Falls, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Grand Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Grand Falls, New Brunswick/Nouveau-Brunswick 11/15/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • MacTXD STM | TMac (@MacTXD) reported

    @CwunchyB @Xplornet I dont even know at this point. I am pretty sure a paper bag with some wires on my house would get better service than what I have now with these clowns

  • FeministHousew1 Just_A_Small_Town_Girl (@FeministHousew1) reported

    On September 14 2021 Xplornet Communications Inc objected to your complaint further to section 10.1 of the CCTS Procedural Code on the basis that in Xplornets view it was not given a reasonable opportunity to resolve the customers complaint before it was brought to the CCTS"

  • DVTrydal17 Dustin Trydal (@DVTrydal17) reported

    Trying to complete homework with my internet going out (possible outage?) is really doing wonders for my newfound anxiety 🙃thanks Xplornet.

  • MacTXD STM | TMac (@MacTXD) reported

    @CwunchyB @somaka6 @Xplornet Hopefully when I get decent service again. New set is coming in 2 weeks so I wanna be ready, worst case I'll make YT videos

  • alanonwolfe Alan Hughes (@alanonwolfe) reported

    @Xplornet Now go fix Wolfe Island, Ontario please!!! Ugh!! We get a whole half meg speed for $100/month!!! Dail up was faster!

  • grizzwaldz Grizzwaldz❎ (@grizzwaldz) reported

    @PowderHoundPup $144 CAD/monthly unlimited bandwidth, hardware was $700 CAD incl. Wifi Router. Plug n Play in 10min. Xplornet was $115/monthly for 10gb usage. Xplornet hardware had rental fees etc plus contract. No contract with Starlink, cancel anytime. Cost difference minimal :)

  • BAB9991 AJT (@BAB9991) reported

    @Xplornet how much longer for email to be down? You might want to share that info with your customers so they don’t waste time dealing with your terrible customer service!

  • JohnFashionGuy JohnFashionGuy (@JohnFashionGuy) reported

    Call to @Xplornet Us: We’re not able 2 access r internet X: yeah sorry it’s been down since 4pm not sure why or when it will be back Us: oh um k?? X: anything else we can help U with Us: dude U didn’t help at all!!! Good customer service is just being polite! Silly me!

  • puulima Stevo (@puulima) reported

    @Xplornet @Jim76136913 Hi Jim, they’ll waste hours of your time troubleshooting basic things that have nothing to do with the fact they are oversubscribed. Did this song and dance several times. After I switched to @WaveDirectHQ, first time I had an issue, they sent somebody to fix it.

  • yaitsuckstobeu Don Carr (@yaitsuckstobeu) reported

    @Xplornet Worst company out there RUN , use smoke signals if you have to