Xplore Outage Report in Exshaw, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Exshaw, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Exshaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Roe
(@JimRoe_Toronto) reported
So, @Xplornet tells an Ontario senior, who has been a customer for years, to risk life and limb by climbing up on an icy roof in the middle of winter to retrieve 10 year old tech or else risk a fine? Really, @Xplornet, really? Friends, please help me amplify this.
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Eh-train 🇨🇦🇺🇦
(@Ehtrain8) reported
@Xplornet This is the worst scam of an internet service. Sign up for #starlink instead and save yourself the headaches
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Brookwater Farms
(@HREBrookwater) reported
@Xplornet Getting 10× with Starlink . Explornet di not even want the equipment back . When we canceled they offered the service for $100 less
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Jamie
(@JamieDumalski) reported
@adrienneivey @Xplornet We had there satellite internet before in one yard and was horrible. Putting Starlink in one yard as explornet has no coverage there
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Repinerator
(@Repinerator) reported
@Xplornet BTW...the dealer “New Horizons Communications” that u use that was originally sent 2 fix my issue-I had 3 #’s for them. Left many messages. No 1 there answers their phones/doesn’t return calls. I looked up their FB page & their feedback is horrendous. Why use a dealer like that?
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Gonna win the cup!
(@Geetee_123) reported
@kurse4 Appreciate the insight. Definitely less internet traffic here in the winter months with kids gone... so speed has been suffiecient lately. But yep, @Xplornet has been far too unreliable for far too long, and customer service dropped off the map.
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Darci Semeschuk
(@DSemeschuk) reported
@adrienneivey @Xplornet Oh this is the story of my life; pay for 25, get 3. And expensive! They say too many people on. Can’t stream a movie. Guy comes out, changes a cord, no improvement. Tells me to upgrade to 50 and it might be better. Terrible service from @Xplornet. Looking into Starlink.
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Nickolas
(@Nickola12138723) reported
@ThaMunsta @xplornetretweet @Xplornetsuppor1 Xplornet internets is a piece of **** they need to do something better then lie to customers and pay for nothing for a high price it's bullshit
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Mark Carlson
(@carlson_mark) reported
@adrienneivey @JamieDumalski @Xplornet It may be a little faster but goes down a, Extremely inconsistentYou will be happy when it works but will be furious when your constantly on the phone getting it back up and running i usually have a quarterly call to keep my $20/month discount for such **** service,dumpster fire!
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Repinerator
(@Repinerator) reported
@Xplornet 2/2 it took SO MANY phone calls...all over a modem. U guys really dropped the ball, and was told so by the supervisor that I had to finally ask to speak to to get a resolution. It shouldn’t have come to that. As soon as another option comes to my area, I’m SOOOO done w/u!