Xplore

Xplore Outage Report in Exshaw, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Exshaw, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Exshaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Exshaw, Alberta 12/12/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • alfred131 alfred dockstader (@alfred131) reported

    @Xplornet This picture wont even load on your service lol

  • sheepfarmbecca Rebecca Parker (@sheepfarmbecca) reported

    @xplornet your download is at 0.03! Honestly! Upload was a whopping 0.6! I don't pay for this poor service.

  • MATT627 Crumpy (@MATT627) reported

    @ChapinDolores @dykstra_debbie @Xplornet ******* absolute dog **** service. They basically get paid for the idea of internet.

  • AndrewARTPOP ₳₦ĐⱤɆ₩₳Ɽ₮₱Ø₱ (@AndrewARTPOP) reported

    @Xplornet what gives? I understand if the wifi doesn’t work when the weather is poor, but there is not a single cloud in the sky and it’s sunny and our wifi isn’t working

  • MATT627 Crumpy (@MATT627) reported

    @LovelyLadyLinda @Xplornet The appropriate actions would be a working internet service but that won't happen with these guys

  • marshmat Matt Marsh (@marshmat) reported

    @Xplornet @EORN_CA ...and nobody returns the calls, how exactly are we supposed to contact you? Maybe your support email? But that just goes to a bot that replies to literally everything with "thanks, please phone us, we don't do tickets by email". And we gave you millions of dollars .....

  • marshmat Matt Marsh (@marshmat) reported

    @Xplornet @EORN_CA ....on Kepler tower (Sydenham ON). ECI 05E1101 if you're curious. Issue 3. Your call centre system, if overwhelmed, says "we'll hold your place in line and call you back." But that system broke three years ago and you never fixed it. If the lines aren't answered....

  • Zeropoint2019yt Zero_point2020 yt (@Zeropoint2019yt) reported

    @Xplornet So I've been with your internet service for almost a year and it hasnt changed since you made the change.... TLDR; bad wifi provider says it's going faster and it didnt change

  • andy_poirier Andy Poirier (@andy_poirier) reported

    @Xplornet service is typically very good at my house. Today it’s absolute trash, and at the exact time I’m trying to stream a ball game. Get your **** together and do better.

  • KimJone04052805 Kim Jones (@KimJone04052805) reported

    @Xplornet oh my apologies, I was referring to 12 years ago when we lived in the countryside. The biggest issue was wind & the dish moving & it was terrible service, more to do with the area I believe than your service, which had the best customer service actually. I should’ve clarified 🙏