Xplore Outage Report in Exshaw, Alberta
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Exshaw, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Exshaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Xplore
Xplore is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (8%)
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TV (2%)
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E-mail (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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RAD🇨🇦
(@Richard61773513) reported
@ONinfra @simcoecounty High speed internet, or more crap @Xplornet ? There is a big difference.
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wynnterbloom
(@WynnterB) reported
@VoosieVooters @APLenehan @Xplornet Just because we live in rural Canada we should have to accept whatever we can get from ISPs? I have never achieved the level of connectivity I was assured when I joined. Zero reliability. Zero accountability. Zero concern for customer satisfaction.
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Dan K
(@Feefyou) reported
@Xplornet - I have never seen such a dismal display of product and customer service in one. Just when you thought the big companies like BELL had a monopoly on terrible service, Xplornet has topped them. We upgraded our service only to get 1/2 the speed (not 1/2 the speed...
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Neko
(@n3k0y02) reported
@xplornet As I am sharing my issue with Xplornet, details about said issue, and frustrations, I get put on hold WITHOUT any warning... WOW... Didn't even let me finish talking or give a warning. Absolutely bonkers!!
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WhiskyTangoFaded
(@whiskeyfated) reported
@Xplornet well we have "entwr excuse here" You offer 75mbs/5mbs Never got it once I should charge you for the lies
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Sarah
(@huhwhatya) reported
@Xplornet It's been a full month since I ordered your service still not installed. Last week the tech called and cancelled my install as you have not sent him any modems. This is a terrible start tech is from Pembroke, when are you sending more equip?
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Cyndi Cossais
(@cyndi_cossais) reported
@Xplornet @4mlm3 Sooo @Xplornet ... I have been without service for 12 hours. Can you please provide a RESTORE ETA???? This is pathetic service.
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zoen!
(@zoenloll) reported
@Xplornet FIX UR ****** *** WIFI SO MY GOD CONTROLLER DUO CAN PLAY WITHOUT WHINING PLS I BEG UR SHITCAN INTERNET HOLY **** EVERY 2 SECONDS THIS KIDS CRYING ABOUT 700 PING AND PACKET LOSS @Crimson734 love u babe
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Dan K
(@Feefyou) reported
A good dial up connection, WTF is that Xplornet? You are too focused on growth and acquisition that you forget your customers in your wake. We are a business customer, and you have royally prevented any of us in the office from using you for our personal internet at home.....
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Middle of the Road and Driven Over
(@middle_over) reported
@strathconian Forgive my ignorance on the issue, but why can people in rural areas not subscribe to one of the satellite internet services, such as xplornet?