Xplore

Xplore Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Mont-Joli, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Mont-Joli, Bas-Saint-Laurent, Québec 02/18/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    Hour 3 of no @xplornet internet, their excuse was it was the fault of Silo Wireless the company Xplornet bought out claiming they sold them shoddy towers/equipment. Worked great before ya'll bought them out. Internet went to **** the day @Xplornet took over. @SucksXplornet

  • SomeOth78194030 SomeOtherGuy (@SomeOth78194030) reported

    @Xplornet your internet service could’ve cost me money in a mrbeast video and now I’m sad my day was so well too

  • BucsDB5 Teej Johannesson (@BucsDB5) reported

    Anyone around central Alberta use an internet service that’s not Shaw, or Telus? I use @Xplornet right now but the service, and customer service, has been just terrible overall. I don’t love using big brands.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @OneLinders I'm not convinced Xplornet has the ability to offer any of the services they advertise, "game changing" technology or not. My 25mbps service has been running at 2mbps max for days. Will 5G magically fix their oversold infrastructure?

  • _spookshow cait (@_spookshow) reported

    Usually our internet with @Xplornet is fantastic. But lately it's been horrible and literally at the worst timing. Its finals week and I have a final tomorrow morning that I am unable to study for and I'm extra nervous that I won't be able to connect to the internet to write it

  • KenBauer The KraKEN (@KenBauer) reported

    @Xplornet Thanks, but it's not a tech support issue, it's just oversubscribed. It's all time of day. First thing in the morning? Great! Late afternoon/evening? Don't bother. Too many people all drinking from the same hose, and everyone being stuck at home is exasperating the situation.

  • mike_strik Michael Strik (@mike_strik) reported

    @Xplornet is it too windy or too cold for the internet to be working this afternoon? We had no service all afternoon!!!

  • fontgirl Cindy Doroschuk (@fontgirl) reported

    Really @Xplornet I’m suppose to call back later because you have a large volume of call. Probably complaining about your rural service in #Manitoba

  • GrantFawcett Grant Fawcett (@GrantFawcett) reported

    Dear @Xplornet. I don’t know what to do anymore. We pay $200 /month for the absolute worst internet. I just tried to call you because we’ve had days of borderline unusable internet and got a busy signal 🤷🏻 Maybe Ma @BellAliant would consider running wires out?!

  • trainvalet Cory 🆎 (@trainvalet) reported

    On @Xplornet I average 6 mbps for the service they advertise "up to" 25 mbps. Xplornet isn't high speed internet.