Xplore Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec
No problems detected
If you are having issues, please submit a report below.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Mont-Joli, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
-
Internet (73%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (1%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Hugh G Rekshun
(@ThirtyStone420) reported
@Xplornet And all the Xplornet customers in that area lost whatever service they had.
-
Mads Sandbakken
(@MadsTS) reported
@xplornet @bellmobility thieves! I pay so much for internet every month, but no break for this long time user during Covid lock down. Feel so tough to be taken advantage off over and over with poor plans and no competition. I pay over 10 K for internet annually #nunavut @CRTCeng
-
InvertedCow
(@CowInverted) reported
@LegacyCanadian @Xplornet Let me suggest the only way to get a response from xplorenet. File a complaint with the CRTC Xplorenet will fix your issue within a few days after the complaint goes into investigations.
-
Canadian Permaculture Legacy
(@LegacyCanadian) reported
@Xplornet Meanwhile, I am calling your customer service every single night because our internet goes to 50 kbps and 30k ping from 6pm till midnight every single day. Thats on the top plan. Wait times on the call are 3 hours, so its obviously not just me. 6 months of this.
-
cat (vtuber ikea)
(@cakecatboy) reported
@almost_somebody aww I'm canadian! I have xplornet, but I love this service a lot! I switch packages today so there's bound to be hiccups, I'm actually really happy with the service
-
Darcy Timchishen
(@DTimchishen) reported
@wheatiepete @Xplornet Thx. Will do that. We have good cell service here. Sorta. Tower is 3.5 miles away
-
James White
(@JamesWh52280846) reported
@Xplornet Since you are delivering a steady 30.9 KB/s I suppose I should cancel all of my streaming subscriptions, and dust off my old 28.8 baud dial-up modem b/c I sure as hell can't watch anything. You should be ashamed of the "service" you "provide".
-
Trevor PETERSEN
(@wheatiepete) reported
from
Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
-
paul webber
(@webby3333) reported
@Xplornet this is getting beyond ridiculous.... I can’t even open emails with your crap service... what seems to be the issue with your service in rural Branford... when should I expect you to “resolve” the issue this time
-
Robert Bloch
(@rbloch66) reported
@Xplornet When I call in for tech support I have to sit thru 2 min of recording. Please be respectful of our time and play those messages while we are inevitably on hold.