Xplore

Xplore Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Mont-Joli, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Mont-Joli, Bas-Saint-Laurent, Québec 02/28/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • 637crimson crimson (@637crimson) reported

    Ethernet and I still have lag spikes @Xplornet is truly dog **** imma start paying for a phone hotspot and have hard 60 ping with no lag spikes might as will buy a phone with its only purpose to serve as it own internet

  • LikePulseCrops Mark Allan Olson (@LikePulseCrops) reported

    @Xplornet Honestly I am tired of calling and being told xplornet is working on it. Basically comes down to overcrowded towers and slowwwwwww speeds.

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet And it’s out again. Can you please fix this internet service.

  • KarenCkbaxter Karen Baxter (@KarenCkbaxter) reported

    @Xplornet this is BS. If you would listen to your customers when they tell you that there is a problem with YOUR TOWER instead of giving us the run around saying it’s our equipment.

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet It’s out right now again. I’ve called tech support multiple times. I keep getting told it’s a congestion flag. Every person I’ve spoken with tells me it’s getting fixed and gives me a date further in the future. I’ve had enough #starlink

  • carloalbino Carlo Albino (@carloalbino) reported

    @Xplornet is there a schedule to the technical support phone line? I haven't been able to reach anyone after 1.5 hours and counting

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet I’m sorry that’s not acceptable. I pay for an internet service you offer, I expect to get at least close to the advertised speeds more often than not. This has not been the case at all. Limit customer sales if your network can’t handle the load.

  • mellybelle57 Melodie Osborne Scott (@mellybelle57) reported

    @Xplornet It doesn’t help. Spend an hour to have it work again for another one and then back to the same thing so expensive for crap service

  • SONIC_DOT_EXE Şøňíč.ÊXĚ (@SONIC_DOT_EXE) reported

    So I tried out Rocket League Sideswipe tonight. Got banned for having bad wifi. Thanks xplornet. Soon gonna get perma banned for choosing you as the "wonderful" network you promised in ads.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!