Xplore Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Mont-Joli, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Happy Yogurt
(@HappyYogurtMB) reported
Cancelled my Xplornet service. 10 minute call (7 minutes of them trying to get me to stay, 2 minutes on hold, 1 minute to cancel the account)
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xTriipez
(@Triipez) reported
@Xplornet Tried calling support. Terrible customer service.
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SimmGen
(@SLCC_TheCorners) reported
@Mullin_95 @Xplornet I think I would get them to put that in writing that it doesn’t have to be returned. I’m not saying I never ever didn’t return the library book but just saying
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Chris Wray
(@CAO_CWray) reported
@Xplornet Seriously? Do you know how many calls I have had with your company? Too many. No resolution and a myriad of excuses
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Barb Kristjansson
(@bkristjansson1) reported
@Mullin_95 @Xplornet When I called to cancel xplornet, the fellow asked why. I said I went with another provider. He asked if I would tell them who, I said Starlink, he said 'oh yea, they're fast' Hilarious.
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Zachary
(@SomePEIslander) reported
.@Xplornet there's been a tower issue where I am for almost 24 hours now. Any possible way this will get fixed soon? It's the Glen Valley tower. Also, am I going to get some sort of discount for this outage time?
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Woody Bezan 🇨🇦 🍩
(@WoodyBezan) reported
@prairiecentrist My Xplornet cost for 2021 was $812. That included a $200 hardware/install. I pause the service for five a months while travelling at $9/mth - don't believe Starlink offers a pause. The cost of a Starlink install was over $800. I have truly unlimited with zero throttling.
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Mike Foley
(@mikefoleyfarms1) reported
@Mullin_95 @Xplornet I took mine out to the road at the end of my driveway and ran it over. Worst part is we paid for it 🤔
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mas
(@thepooppack) reported
xplornet would look at a 4000 ping spike and be like “ooo yeah i see that lag spike but it went back down to 60 is it better now” after doing absolutely nothing but picking their fingers out of their *** and sniffing them. this ****** idiot on call was like yea idk what to do.
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Patty van Oorschot Deering
(@PattyOorschot) reported
@Xplornet Here’s a thought…Perhaps you could FIX the service you bill customers in rural NB before expanding? Your internet service is spotty at the best of times and with people paying significantly higher fees than those of us who are fortunate to have good service. STAR LINK for sure