Xplore

Xplore Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Mont-Joli, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Mont-Joli, Bas-Saint-Laurent, Québec 11/21/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • wahtasweetnish Tori Cress (@wahtasweetnish) reported

    @Nayzj I hope Starlink comes to us all soon. I was dealing with a super condescending Xplornet CSR trying to get Gloria's month reset. Told CSR that if I gotta fundraise the $ for G, I will so she can leave such a ****** service.

  • DeannaDavies3 Deanna Davies (@DeannaDavies3) reported

    @KT_Koop @Xplornet This has been an ongoing issue for years. We lived out your way and this was our reality. When the kids became teens it was impossible to do homework. I can’t imagine the challenges today. So sorry.

  • DennisR63741075 Dennis Ross (@DennisR63741075) reported

    @elonmusk Send me a dishy . Xplornet sucks 10 mbps down .

  • UE_Films Unknown Error (@UE_Films) reported

    Sorry for no stream today. Extremely frustrating. The fact that it's the 21st century and there are places in Canada that don't have high speed internet is abysmal. And that the local companies won't do **** about it. I'm looking at you @Xplornet @LakelandNetwork @townhuntsville

  • bartin_mennett Martin Bennett (@bartin_mennett) reported

    Second weekend in a row where our internet is completely down. Thanks @Xplornet for nothing.

  • unnervingfalcon Wes (@unnervingfalcon) reported

    @elonmusk just want to say ty. I got my Starlink sign up email yesterday. I shouldn’t be this excited but my xplornet satellite internet has been soooo bad for years. I’ve had enough of the 20 min to watch a 5 min video at 140 p quality.

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet @moseleywilliams my internet issues are being looked into I will remove the tweets if it is resolved

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet @moseleywilliams I don't even pay for it and I complain its that bad its ******* garbage Mexico has better internet the moon has better internet and that's not a joke it true the moons internet is run by nokia and its 4g xplornet is ******* ****

  • cbraedley Charles Braedley (@cbraedley) reported

    @mackayhfx Not quite that simple...yet. I've obviously been following them closely as well. Had my name on their list. Got the invite to drop $100 to reserve a spot in line. Ultimately, they're targeting being able to offer service here in 4-10 months. Which puts them in line with Xplornet.

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet @moseleywilliams as i struggle to watch 720p you internets not even worth paying for can't wait to switch if I was paying for what we were getting I would have switched to bell by now even tho I'm moving your service and company is a 20-year joke i am surprised you have not been sued