Xplore Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Full Outage Map

Problems in the last 24 hours in Mont-Joli, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

1. 

   Internet (78%)

2. 

   Wi-fi (10%)

3. 

   Total Blackout (8%)

4. 

   E-mail (2%)

5. 

   TV (2%)

6. 

   Phone (1%)

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Katherine Barks 🇨🇦 (@barks_katherine) reported a minute ago

  @Xplornet today is not a good day for you. Your lack of customer service is unacceptable. Your service is down and there is no proactive communication to tell anyone what is happening. Do you understand the importance of a great #customerexperience?...because this is not it.

• DingDongTheRatIsDead (@MIchelleP8844) reported 4 minutes ago

  Super slow internet for yet another week @xplornet. No doubt the tower is overloaded. I’m sure it will be better once be start leaving for Starlink. Hope I’m one of them.

• Isabh352 (@isabh352) reported 7 minutes ago

  @Xplornet what a joke to finally speak with a manager and then only get fed lines from a script. Also a joke when the script get twisted and contradict itself. It’s not because we’re xplornet customers that were stupid. We don’t have a choice, there’s no other options :(

• 🇨🇦 Christine Erwin (@ChristineErwin2) reported 8 minutes ago

  @Xplornet I called again this morning and finally got someone that could help. The other people had no idea what they were talking about.

• My So-Called Perspective (@lauren_blogger1) reported 9 minutes ago

  @Xplornet I have called a number of times regarding our issues. I’ve done the unplug/ plug back in thing, the speed test, the plugging directly in to my computer, checking hardware, checking how many devices are using wifi...etc etc. It’s changed nothing.

• Angela (@angelaange99) reported 12 minutes ago

  @Xplornet are there still issues in Ontario today? The messaging is not on the phone when I call but I have zero connection

• Dan Twinn (@Twinntech) reported 13 minutes ago

  @Xplornet down again. Thought I was going to hear from someone in escalated support team. So far no.

• cherokee (@trailhawk2013) reported 15 minutes ago

  @Xplornet UP TO is the key word. I live right beside the tower,I’m lucky if I get 25/3. You need to add more equipment to your towers instead of more people. You used to be good &now you are just money hungry. Charging people for a service call to fix your ****. I don’t own the equipment.

• Laura Kennedy (@laumiken) reported 16 minutes ago

  @stephenlrobson @Xplornet I hear you! We have NOTHING but problems with @Xplornet. Worst. Service. Ever. We haven't had more than a few days at a time of access. The rest of the time I have use a Hotspot on my phone to work from home! Deplorable!

• Kaz 🇨🇦 (@BlueSerenity15) reported 16 minutes ago

  @barks_katherine @Xplornet I agree 100%. I’ve had to reset my modem 5 times since 9:00 tonight. Calling service is useless. Looking at Nexicom now.