Xplore

Xplore Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Mont-Joli, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Mont-Joli, Bas-Saint-Laurent, Québec 01/17/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • dreaming_high HRC (@dreaming_high) reported

    @Xplornet I have called in to your service and wasted so much of my valuable time on MANY occasions- none of which are resolved. My neighbours have left xplornet because of the same reason- this is a PR stunt acting like you will fix this- paying the Bills, 25% of the time works

  • Elon_R_Tusk Elon Tusk (@Elon_R_Tusk) reported

    @PremierScottMoe The first layer was fiber in the cities, then DSL for smaller places, then cellular for fringe areas, and ****** Barrett Xplornet got subcontracted by SaskTel for everyone else. The SaskParty never fulfilled their promise, and internet remains expen$ive in Sask. #skpoli

  • dreaming_high HRC (@dreaming_high) reported

    @Xplornet have had incredibly bad reception this last year, especially in the last few months-have been told our tower is down, refuse to exchange equipment- get told by techs to email and vice versa- SK rural- who do I switch to for an internet provider?

  • matthewp83 Matthew Prevost (@matthewp83) reported

    @adamjav97 @JohnHansenCa @Rogers Haha I'm coming from Xplornet satellite Internet. I can handle a terrible provider.

  • MilhaPasit Milha (@MilhaPasit) reported

    NEVER use @Xplornet! They are a rip off with terrible service that have wrongfully taken money from me even after I cancelled my account. The responses I get are inconsistent, dishonest, unaccountable, and extremely shady! They won't fix it and that leaves me with no groceries.

  • wildottir Wildóttir.eth (@wildottir) reported

    Sporadic internet for a week now. @Xplornet needs to get their **** together.

  • MilhaPasit Milha (@MilhaPasit) reported

    Snowed in, can't afford snow removal because I can't even afford food, heat, bills, meds, water, other basics. On top of it all my place was robbed and then Xplornet wrongfully took $ from me again and won't help me resolve it. I need to see my dr but can't get out. I hate this!

  • Canoeproduction Ron Murphy (@Canoeproduction) reported

    @Xplornet Posting pictures of a friggin moose when your service is out all over southern Ontario makes a lot of sense. Maybe an update on what you’re doing to help restore service. I’ve had no phone or internet for 48 hours now!!

  • MilhaPasit Milha (@MilhaPasit) reported

    Imagine only having a tiny fraction of what is actually needed for survival and then having it stolen by a scam company that refuses to be accountable. **** Xplornet! I have enough stress without wasting all my time contacting them repeatedly only to get nowhere. Never use them!

  • JohnnyKasudluak Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ (@JohnnyKasudluak) reported

    @Xplornet , Customer Service Representatives working this evening? Website changed again. I can't add more data on my own anymore. Are there other service plans available to existing customers? Options disappear when I enter my postal code.