Xplore

Xplore Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Mont-Joli, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Mont-Joli, Bas-Saint-Laurent, Québec 12/20/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • marshmat Matt Marsh (@marshmat) reported

    Aaaand there's the nightly @Xplornet service interruption for Kepler tower / S. Frontenac. Just a short one tonight! I was all ready for the usual several minutes of nothing working!

  • marshmat Matt Marsh (@marshmat) reported

    Oh, there it is. Tonight's annoying regular unscheduled long outage is an hour late. Tsk, tsk, @Xplornet

  • Kilz_Knight Kilz Knight (@Kilz_Knight) reported

    @Xplornet Is that why I get 0.04 mbps of upload??? WTF I CAN'T EVEN UPLOAD VIDEOS

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @MobileSyrup My Starlink, while sitting in its box on my kitchen floor, provided better service than my Xplornet connection did at the same moment in time. They already can't supply the services they were offering, what makes people think this "upgrade" will work out?

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet Apparently you want another $100 to upgrade to this service. Seems like a money grab as you cannot provide anywhere close to 50/3 I am supposed to get right now.

  • SmevyBean Matrixxxツ (@SmevyBean) reported

    @Xplornet is so bad, i had to purchase extra data on my phone last month because I can't even use my dogshit xplornet internet. Imagine ripping customers off that badly, i don't even get 1 mb/s half the time.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet So xplornet launched a plan that you've been selling for a while now.... again? "deploy state-of-the-art scalable hybrid fibre wireless technology in its facilities-based network" Pointless jargon much? It's too late, people are now just waiting for #Starlink to roll out.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Just had my first real outage with @SpaceX Starlink. Lasted about a half hour, maybe 45 minutes. My account portal had a banner that told me about it AND gave an ETA for a return of service. Two things I've never seen that pathetic excuse for an ISP @Xplornet ever do.

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    @Mark_Goldberg @Xplornet CRTC should shut em down. False promises, dishonest business practice.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Saittech89 @CarttCa @Xplornet As a Starlink customer I can say two things: The initial cost is high at $800. The monthly cost is higher than I was paying to Xplornet. I can also say it works amazingly well and they are very up-front about ongoing issues the network is having and what they are doing to fix.