Xplore

Xplore Outage Report in Mont-Joli, Bas-Saint-Laurent, Québec

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Mont-Joli, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mont-Joli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Mont-Joli, Bas-Saint-Laurent, Québec 05/12/2025 09:15

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BluebirdX11 Bluebird (StartWinning.eth) (@BluebirdX11) reported

    @elonmusk Totally dissatisfied with @Xplornet and their high-orbit, unreliable solution (and terrible customer service!). Just ordered a Starlink kit and hoping for the best! All I really need is for it to work, in some capacity, much of the time.

  • LawzonDaryn daryn lawzon (@LawzonDaryn) reported

    @Xplornet @XploreMobile we are all switching to @SpaceXStarlink anyway. saying good bye to your ****** $120/month service that doesn't work when it rains. I'll be publishing my latest call with your HORRIFIC customer service people. It was like talking to an asylum.

  • FrankReardon1 𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    @DustinPatar Yes just switched to a different ISP. Cellphones and NWT DSL having issues it looks like. @Xplornet is still working

  • vozzyXL . (@vozzyXL) reported

    @Xplornet what’s up with your service in Ontario? Terrible connection for a week now

  • Bocabec99 Mark Stewart (@Bocabec99) reported

    @DeniseMiller76 Ditto on @Xplornet. One outage around 1.5 days and numerous other hour or two hour long outages during the day.

  • saskiaages Pip (@saskiaages) reported

    @Xplornet 2/ professional? I've spend years of frustration and coat. Now 2 days of constantly trying to reach your company. Bad tech advice and finally was told I gave to pay to fix it myself. And then a hang up. Please advise because I'm emailing your entire ***

  • ChrisVi1234 Chris Vickery (@ChrisVi1234) reported

    @Bell bell outage Southern Ontario and Eastern Ontario: disconnected TV & Internet & Phone landline. Maintenance repair problem. Rogers, Telus, Cogeco, Shaw, Shawdirect, Freedom, Bell Aliant, Xplornet, Fido, Eadtlink, Teksavvy all outage..

  • HylohsFFA Hylohs (@HylohsFFA) reported

    @Xplornet fix your services my wifi is being ***

  • marcie_c_john Marcie Callewaert John (@marcie_c_john) reported

    @Xplornet I was so glad when I moved to an area where we could also access Telus Smart Hub and xplornet wasn't the only option. Painfully slow and expensive for such tiny data packages.

  • LawzonDaryn daryn lawzon (@LawzonDaryn) reported

    @Xplornet @WhistleOut_CA @SpaceXStarlink will provide faster and more reliable service. Save yourself the frustration, pay the xtra for #starlink