Xplore Outage Report in Sainte-Marie, Chaudière-Appalaches, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Sainte-Marie, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sainte-Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (80%)
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Total Blackout (9%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Marsh
(@marshmat) reported
@Xplornet "High-speed internet", while not a legal term, is generally accepted in the industry to mean better than 25 Mbps down & 3 Mbps up. AFAIK, no Xplornet service tier meets that definition.
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Lynn
(@Lynnincanada) reported
@Xplornet is service out again??
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Derek Grant Holowka 🇨🇦
(@Real_McMunchie) reported
from
Ridgeville, Manitoba
It's worth noting that everything I call, I end up having to do all the work on my end. Did it all. Still not working. I would not recommend Xplornet to my worst enemy. Quit advertising faster speeds until you ACTUALLY have them. Peak times are atrocious.
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Unknown Error
(@UE_Films) reported
@Xplornet your service is so ******* abysmal
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Nick
(@Nick62289935) reported
@Real_McMunchie @Xplornet Eventually, they will block your phone number like they did to me to prevent you from calling to "troubleshoot" their issue. I can't call them at all anymore...
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Nick
(@Nick62289935) reported
@Xplornet @MarctMilewski That's right Marc, you should call them, wait on hold forever, and they'll give you detailed instructions on how to unplug/replug your equipment. Of course, that fix only lasts for about 90 seconds. Just don't call too often, they will block your number like they did to me.
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Charles Braedley
(@cbraedley) reported
@mackayhfx Not quite that simple...yet. I've obviously been following them closely as well. Had my name on their list. Got the invite to drop $100 to reserve a spot in line. Ultimately, they're targeting being able to offer service here in 4-10 months. Which puts them in line with Xplornet.
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Unknown Error
(@UE_Films) reported
Sorry for no stream today. Extremely frustrating. The fact that it's the 21st century and there are places in Canada that don't have high speed internet is abysmal. And that the local companies won't do **** about it. I'm looking at you @Xplornet @LakelandNetwork @townhuntsville
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The_McG
(@FuzzyGross) reported
@Xplornet Do NOT care about your customers 1 bit. We are living through a pandemic, the Government deemed internet access essential and people are asked to stay home. Yet, you have policies that should be illegal(throttling) and you charge high fees for iffy service.
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Hannah Beck
(@HannahBeck17) reported
@KT_Koop @Xplornet This!!!! Craig purchased one of the packages from Elon Musk because we were offered it. Not sure when it will arrive but hopefully it's better. He works from home (all the time not just during Covid) and it's been awful