Xplore

Xplore Outage Report in Sainte-Marie, Chaudière-Appalaches, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sainte-Marie, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sainte-Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sainte-Marie, Chaudière-Appalaches, Québec 02/25/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet Been there!! Even bought your ZTE router. Waste of time calling tech. Literally! Long wait times and no real resolution bc you won’t invest in service towers and stop throttling. You have a monopoly and are taking full advantage of te lack of competition.

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet We live in the Brookville ON area. We pay for a 25mg download. It NEVER get anywhere near that speed with regular signal drops. 50 km from the core of Toronto! If Bell would run fibe here I would drop your “service” immediately. Over charged and under serviced. Brutal

  • mmains7 Evelyn Mains (@mmains7) reported

    @Xplornet Their customer service stinks!!

  • MitchSchwartzCo Mitch Schwartz 🔥⚡🤙🏼 (@MitchSchwartzCo) reported

    @Ivanisawesome @Xplornet I love how they don't think I was smart enough to call support or that I'll somehow get a better answer if I call again.

  • EdmontonKubota Edmonton Kubota (@EdmontonKubota) reported

    Shocker….our phones are down once again. If you call we will have someone contact you from their cell phones. Thanks again @xplornet for the horrible service

  • MadsTS Mads Sandbakken (@MadsTS) reported

    @theJagmeetSingh It is so bad Canadians don't even realize it. I get taken advantage off and laughed at on a monthly basis living in the North (Iqaluit, Baffin Island) @Bell around 500 for 3 cell phones, no plans available for my needs. @Xplornet around 1K per month through home office. No plans.

  • j_hunt8 Jordan Hunt (@j_hunt8) reported

    Got the notification that my Starlink order shipped today and I’m pretty damn excited to use my Xplornet junk to sight in my hunting rifle. Let’s hope all the hype is real #firedup

  • robdeutschmann Rob - Every child matters. (@robdeutschmann) reported

    meantime I am having drinks with my neighbour, both of us 2 wks past the 2nd dose and I ask him about his connection. He is an @Xplornet customer. He's had problems all week and he was told by CSR that there were problems with @Xplornet equipment at Wellington water tower. /6

  • stanwendt Stan Wendt (@stanwendt) reported

    @Xplornet while I recognize I live in a rural PEI community I at least expect consistent reliable internet service. Which is not at all what I am getting. I pay for 50Mb speeds and basically NEVER get that speed. What I do get are 1,000MS ping and 10-22Mb. Time to switch to Bell!

  • ehrinf Ehrin Frid (@ehrinf) reported

    @SteveBucking @windypopfarm 15 min after I looked at it bell showed up at my door selling thier package. Xplornet net sucks so we’re switching