Xplore

Xplore Outage Report in Sainte-Marie, Chaudière-Appalaches, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Sainte-Marie, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Sainte-Marie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Sainte-Marie, Chaudière-Appalaches, Québec 11/26/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @AdryanBorins @Xplornet @DominicNST Same here Adrian - must work from home. So many of us got impacted last week. No apology from Xplornet- nothing. Just saw posting on down detector that Xplornet did not want to send a tech today. Thought to myself - are we back in 1922?

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @Xplornet Another day - another complete outage south of Picton. No updates from Xplornet- notta!!! This is day 5 - complete outage yesterday and day before. ~ 2 days of outage from 7 am to 6 pm immediately before that. Thinking it’s time to contact local and provincial govt?

  • Awallis11 Alan (@Awallis11) reported

    @wallisdesigns @Xplornet This is very poor customer service xplornet and unacceptable. At the very least you need to send out a Tweet to let your customers in Prince Edward County know what the status is - Monday/work-day is fast approaching, please put send a message ASAP.

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @Xplornet The problem has not been fixed. We have rebooted a number of times. System south of Picton in Prince Edward County is offline. I opened a ticket Wednesday. Absolutely NO call from Xplornet since. So, don’t tell me things have been restored.

  • jlitke1 Canadian Karen Walker🎶👩🏻‍💻🌈🍷🏈 (@jlitke1) reported

    @SouthwellJoan @Xplornet Yeah, I already had done that begire I called. My speeds were faster for upload than download, and then they were like "oh, we forgot, you have an outage in your area!"

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @SouthwellJoan @Xplornet Same here. Xplornet is living in a fantasy world. No service since Wednesday.

  • judlill Julli (@judlill) reported

    Time to switch to Starlink @Xplornet worst provider ever slowest speed ever when we pay for more than we get

  • purvis_amy amy (@purvis_amy) reported

    @Xplornet can you kindly get your **** together already- a week plus with spotty crappy internet signal. Need internet to work in order to you know, pay your inflated bullshit fees. #rural #ontario #pec

  • jlitke1 Canadian Karen Walker🎶👩🏻‍💻🌈🍷🏈 (@jlitke1) reported

    @SouthwellJoan @Xplornet And mine. We're going on 3 days, and when I called support they said my whole region was out. Three days? Really?

  • ConSpark86 Chris Dyer ConSpark (@ConSpark86) reported

    @Xplornet my internet has been down west of red deer for about 14 hours now, any explanation?