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Xplore

Xplore Outage Report in Port Perry, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Port Perry, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Port Perry, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • MaureenParent7
    Maureen Parent (@MaureenParent7) reported

    @sharonhoyes @Xplornet Xplornet called me a couple of months ago and said they were going to do a ‘preemptive’ fix as the noticed my internet was slow. They came out, it got worse, then they told me my warranty was up and would have to pay for future visits. 😳

  • mellybelle57
    Melodie Osborne Scott (@mellybelle57) reported

    @Xplornet why does my service keep going out. Going on for last 3 days. Between Port Perry/Lindsay

  • SeanGemm
    Shawn Jemmett (@SeanGemm) reported

    @lara_stovern what do you use for Internet? I have Xplornet at camp but it is almost not usable during the summer months and most evenings. Texts barely go through. Some neighbours are getting Starlink but would be an issue for me during the winter because we are on solar.

  • soultrain123
    Tracy L. (@soultrain123) reported

    Our @SpaceXStarlink kit can’t come soon enough. I can’t wait to destroy our @Xplornet dish. Xplornet has been down since December 29 with zero action on the ‘case’ I opened. 43 minute call back time, no call back. I call back and wait 25 minutes. New call back time 52 minutes…

  • Robert_Hammond
    Robert H (@Robert_Hammond) reported

    @Xplornet Thanks for the update. Your customer service folks tell us: It might be an issue with the tower and they were working on it Tuesday (2 days ago) Or that our radio/equipment is now too old to connect to the tower now. Or that we should power on/off our modem+radio one more time.

  • Co_opCate
    Cate (@Co_opCate) reported

    @ONTSpecialNeeds Bell was cheaper. Maybe $80 per month. But it was slow. So bad that we ended up getting Xplornet as well (so 2 internet providers) and tethering off of phone data as well. Starlink is much better.

  • Serena_writes
    Serena🇨🇦🇮🇹🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Serena_writes) reported

    @ALGfreedom @newhandle17 @elonmusk I got out of my Xplornet contract: caught them in a lie. They told me ‘no prob’ working from home. But the latency prevented me from connecting to work network!! (Signal to satellite too slow esp w/ VPN). I’ll research Starlink, if any latency issues & of avail here. Should be:

  • BaldurBarons
    Nyles Desrochers (@BaldurBarons) reported

    @SteveArdiel If I had unlimited on my phone it would be better tethering to my phone than garbage xplornet.

  • JasonDeath187
    Death (@JasonDeath187) reported

    @ptskloostra @Xplornet And wait an hour on hold to hear "tower problem" even though it's just their **** service.

  • garrett_wolf3
    Garrett Wolf (@garrett_wolf3) reported

    @CadeTreacy @Xplornet @elonmusk I haven’t heard a single bad review. Glad we held off on getting a Telus hub, they ended up not being all they were cracked up to be in our area.