Xplore outages and service status in Port Perry, Ontario
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- Xplore generated 0 outage signals in the last 24 hours around Port Perry, including 0 direct reports.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Port Perry, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Port Perry, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Sir Jerry J. Molnár (@BlackhawkJer) reported@xplore_ca how does one get ahold of your support team? Won't answer to the online portal, phone calls are left on hold. Now resorting to email request.
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Pat Compliance (@faey06) reported@GLGuevarra @xplore_ca Lucky you, it went down last night and is still off now - almost 24 hours
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Cee Littlelight (@sarCeeLight) reportedFinally got some wifi. Hopefully Telus pulls through, Xplornet is horrible lol.
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Donald Carr (@realDonaldCarr) reported@KirkLubimov @JustinTrudeau We pay for high speed but get crap in rural Belleville Ontario Bell and xplornet got millions of gov money and are screwing us here
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Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ (@JohnnyKasudluak) reportedLooks like you can't just cancel your xplornet services on you own via their website, they make you call them. Website navigation seems intentional, hard to find. Had to Google search about cancelation in order to find out it is over the phone only. Is that legal? 1/2
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Deevio (@Deevio4) reported@xplore_ca Where exactly was the train derailment that has impacted xplore internet over the past day? You need better support and communication to customers and businesses using your services about outages.
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James Fisher (@jamesfisher12) reported@xplore_ca Don’t worry I fixed the problem it’s ur company
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CJH (@CJH39493411) reported@xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?
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Lucas Bourque (@Lucas_Bourque_) reportedWhere I live we surprisingly don’t have Bell Fibre. Our only options were Eastlink, Xplornet, or Starlink. Eastlink’s lines in our area were very congested and the service was often slow and spotty, so we decided to try Starlink.
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Indubitably Tho (@IndubitablyTho) reported@preta_6 With Starlink, while not as fast as Telus fibre (right now), you can look forward to incremental upgrades in speed, and equipment, over time. I suggested to a client suffering with only the choice of Xplornet (crap speed + outages) switch to Starlink back in 2020. Installation couldn't have been easier and reliability of his Internet connection immediately stabilized. Everything has got better since, including being sent the latest hardware for free. Starlink's plans for continuously upgrading their satellite constellation were the deal maker for me - and should be for others suffering under Xplornet.