Xplore Outage Report in Donnacona, Capitale-Nationale, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Donnacona, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Xplore
Xplore is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Crumpy
(@MATT627) reported
@ChapinDolores @dykstra_debbie @Xplornet ******* absolute dog **** service. They basically get paid for the idea of internet.
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Zero_point2020 yt
(@Zeropoint2019yt) reported
@Xplornet So I've been with your internet service for almost a year and it hasnt changed since you made the change.... TLDR; bad wifi provider says it's going faster and it didnt change
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Patrick Manning
(@Manninp03) reported
@Xplornet online address availability function isn't working. All addresses come back "no results found" please fix
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Kim Jones
(@KimJone04052805) reported
@reikokoyama79 @Xplornet Xplornet is awful, it was the only available internet in the county & it was down more than it was up, a cute fluffy cloud rolls over.. down !! let’s not talk about a storm ⛈ it could be days without
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Brooke Runions ♉
(@BrookeRunions) reported
@Xplornet This company is brutal! Every other week you guys are "working" on the tower. Fix the tower in Harrowsmith the first time properly and you idiots wouldn't have to go back 3 times a frigging month ! **** company
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(@AndrewARTPOP) reported
@Xplornet what gives? I understand if the wifi doesn’t work when the weather is poor, but there is not a single cloud in the sky and it’s sunny and our wifi isn’t working
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Wade
(@dubsak) reported
@JayNauta Yeah. Lots of folks use Xplornet and it’s just pure garbage. Incredibly unreliable and the service is not good. A lot of the modern world leaves rural people without the things we take for granted.
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Kim Jones
(@KimJone04052805) reported
@Xplornet oh my apologies, I was referring to 12 years ago when we lived in the countryside. The biggest issue was wind & the dish moving & it was terrible service, more to do with the area I believe than your service, which had the best customer service actually. I should’ve clarified 🙏
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Commissioner Miner
(@fanCRTCProfling) reported
@lepp Well I did come across a couple of Bell VP's that had 1) Xplornet and 2) Videotron because Bell's service sucked for them. Yes, they had a nice big discount, but not free they said. We'll know this week which one is fake! ;) Either way I think positions are open on both!
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Reiko Koyama
(@reikokoyama79) reported
Start of the 2nd week with @Xplornet as my internet provider (because they bought a company to get me back as q customer), and I HAVE NO INTERNET. AGAIN.