Xplore

Xplore Outage Report in Donnacona, Capitale-Nationale, Québec

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Donnacona, Capitale-Nationale, Québec 01/11/2026 13:00

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Canoeproduction Ron Murphy (@Canoeproduction) reported

    @Xplornet Posting pictures of a friggin moose when your service is out all over southern Ontario makes a lot of sense. Maybe an update on what you’re doing to help restore service. I’ve had no phone or internet for 48 hours now!!

  • MilhaPasit Milha (@MilhaPasit) reported

    @Xplornet I've spent way too much time and energy getting "assistance" repeatedly calling. Speaking to someone doesn't help when lies keep changing every time and nothing ever gets resolved. It only causes more stress and wastes time until another #fraudulent payment comes out. #Scam

  • mellybelle57 Melodie Osborne Scott (@mellybelle57) reported

    @Xplornet It doesn’t help. Spend an hour to have it work again for another one and then back to the same thing so expensive for crap service

  • SONIC_DOT_EXE Şøňíč.ÊXĚ (@SONIC_DOT_EXE) reported

    So I tried out Rocket League Sideswipe tonight. Got banned for having bad wifi. Thanks xplornet. Soon gonna get perma banned for choosing you as the "wonderful" network you promised in ads.

  • staceyajaeger Stacey Jaeger (@staceyajaeger) reported

    It’s 12am SE Calgary. #xplornet is down again. It seems to be a ritual for every night. I have only been back with them for 2 weeks and it brings back all the memories of why I left them 3 years ago.

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet It’s out right now again. I’ve called tech support multiple times. I keep getting told it’s a congestion flag. Every person I’ve spoken with tells me it’s getting fixed and gives me a date further in the future. I’ve had enough #starlink

  • SeanBroughton9 Sean Broughton (@SeanBroughton9) reported

    @Xplornet No internet in Niagara on the Lake for 4 hours. Wait time for tech support on the phone is 84 minutes. I guess this is what $130 a month gets you👎👎

  • MilhaPasit Milha (@MilhaPasit) reported

    Imagine only having a tiny fraction of what is actually needed for survival and then having it stolen by a scam company that refuses to be accountable. **** Xplornet! I have enough stress without wasting all my time contacting them repeatedly only to get nowhere. Never use them!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca All connected to a piss poor @Xplornet connection!

  • MilhaPasit Milha (@MilhaPasit) reported

    @Xplornet I never said I was having trouble getting in touch. I've called and emailed over and over again and nothing gets resolved. All I get are shady excuses that constantly change and absolutely no accountability or actual help. I'm going to be filing a complaint with the @BBC_BC