Xplore outages and service status in Donnacona, Quebec

Problems in the last 24 hours in Donnacona, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Donnacona, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shannon Bileski☈ (@shannbil) reported 2 minutes ago

  @annoyed_wpg @xplore_ca Google the CA Manitoba lawsuit. Wish I hadn't thrown away all my records of how ****** the service was before switching to Starlink. Oy!

• 
  Nick Dodd (@nickdodd) reported 2 minutes ago

  I lived 10 years where nothing more than 150mb was an option (aside from starlink, or xplornet - but neither support static IP addresses which I need). I personally contacted every fiber provider in Canada about getting fiber and when the major provider finally came to my town I was literally the first person to get hooked up.

• 
  Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported 3 minutes ago

  @xplore_ca Your Internet connection is very slow. Your Internet download speed is very low. Web browsing should work, but videos could load slowly. ~Can't wait until Roger's has the cable done for our area.

• 
  Mike Gazzola (@The_RealestReal) reported 5 minutes ago

  @xplore_ca Not enough towers, prices that are legitimately out of this world for the service offered. There’s no other companies out here though so you have no other option. They know this and take advantage which is why there’s a class action against them right now

• 
  Allan Wilson (@uncleal13) reported 6 minutes ago

  @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.

• 
  James Carruthers (@HydraulicDesign) reported 11 minutes ago

  @xplore_ca sent someone to "upgrade" my service to a new nearby tower and my service went from "fair" to "almost unusable." The contractor brushed off my immediately noticing it was worse as if I can't tell the difference between my wifi and my Net speed.

• 
  xIAmTurbox (@xIAmTurbox) reported 13 minutes ago

  @xplore_ca Maybe fix your outages ànd notify your customers

• 
  Tybernicus (@Tybernicus17) reported 15 minutes ago

  @BezirganMocha /2 I can't get internet other than Starlink. Even cell signal is limited to 2 bar LTE at best and often degrades to 3G. At another property in '98 promised DSL in 6 months by Bell. Today, only Xplornet satellite (which is **** and very expensive) or Starlink.

• 
  vahxo (@creeteaux) reported 15 minutes ago

  @xplore_ca hope you guys go up in flames. absolute dog **** internet. preying on rural communities and charging an absurd price for no more than 1.5mbps

• 
  J✨ (@i_like_soup_) reported 18 minutes ago

  Hey Xplornet!! A customer not having internet for 6 days is not acceptable in case you were wondering!!! I put up with having 2 Mbps speeds when I pay for 50 Mbps (at a price that should get me gigabit speeds) but this is ridiculous!!!