Xplore Outage Report in Donnacona, Capitale-Nationale, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Donnacona, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Ready 2
(@Robert2Ready) reported
@SenBoehm @RBC I feel your pain. I have been trying to give @Xplornet updated credit card info for a week. After going. Around in circles for days I have been told i) automated payment system doesn’t work with Apple iPhones ii) password reset on account doesn’t work with Microsoft email…WTF!
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Robert Bauhuis
(@RBauhuis) reported
@MartinBowRiver @NewtAedes Can you check into anything you and CP can do to delay xplornet's planned demobilization of internet service into the NWT please? It will be a huge disadvantage to northern development. Thanks
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Paterson
(@Paterson135) reported
Hey @Xplornet keeping someone on hold for over 1 hour 21minutes is the one of the many reasons you suck so badly. Israeli cancel our damn account already. You’re holding customers hostage
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Klootzak 🇨🇦🇳🇱🐐
(@justme20202020) reported
@Xplornet They call it fixed, so a temporary bandage 🤕 what a **** show.
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Jo Dee
(@JoHolypoker) reported
I have to give credit where credit is due. Xplornet customer service has vastly improved. @Xplornet
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Greg Thomas Marks
(@CultureOfOne) reported
Can somebody PLEASE offer a viable alternative to @Xplornet in rural NB? Barely a cloud in the sky, no wind, but still can’t get a signal. Some of us need the internet to earn a living, and 0.23Mbps isn’t doing the job.
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Byron Darlison
(@ByronDarlison) reported
@Xplornet after years of mediocre service at best I have now installed @Starlink and am having speeds that are 10 times better for basically the same cost. Given this I want to cancel my account but you won't let me do this until I speak to your loyalty department.
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Byron Darlison
(@ByronDarlison) reported
@Xplornet could we please just both agree that I no longer want to be a customer and could you please just make that happen automatically? Because #THISISNUTS Thank you.
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Tracy Powers
(@TracyPowers) reported
@Xplornet your customer service agent refuses to escalate my call on a known internet problem going on for months at my parents place. How can I get appropriate service. Looks like better business bureau has a lot of activity.
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Odog913
(@Odog913) reported
from
The Archipelago, Ontario
@Xplornet no service for the last day?? Router been unplugged for a few hours plugged back in saying internet not available?? Ontario