Xplore

Xplore Outage Report in Donnacona, Capitale-Nationale, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Donnacona, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Donnacona and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Donnacona, Capitale-Nationale, Québec 01/20/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • GroulxGrant AC (@GroulxGrant) reported from Nipissing, Ontario

    . @Xplornet offered to waive overage fees during covid. This offer suddenly stops and now I’m on the hook for close to $400! I didn’t even know I was over!! Been a customer since 2013 and customer ser. basically told me to cancel my service if I didn’t like it. So disappointed.

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet If everyone in NB used the Internet more often and their weren’t any people going to school 🏫 like myself as an adult 🧑 then everyone would have to switch over to Bell 🔔 in order to cut back on the cost 💰 of Internet Service IT MIGHT BE WHY XPLORNET BLCOKED ME ON TWITTER

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet @cbcmarketplace @CanadianPM @Bill_Morneau @JustinTrudeau @CCTS_CPRST @Canada @Bell Maybe the government of Canada 🇨🇦 wanted me to use Bell instead of Xplornet so I could get better Internet Service because they realize that I’m gonna he spending a lot more time on it compared to the majority of people in Canada 🇨🇦 who spend like only a few hours on it

  • mingo59 Marci Girling McPeak (@mingo59) reported from Calgary, Alberta

    @ilonagrace_ @Xplornet same for us, no signal at all! ... don’t bother to phone to complain, as they just don’t bother to answer!

  • xAshleyAlexiisx .Ashley.Alexis. (@xAshleyAlexiisx) reported from Trout Creek, Ontario

    @Xplornet been trying to email and call you guys for a week to become a new customer even after all the bad reviews I have read but you cant even answer the phone or reply so I guess il go elsewhere #xplornet

  • SeanMor27198990 Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick/Nouveau-Brunswick

    @SucksXplornet @Google Xplornet does actually have 5G Internet already but it’s not really that great 👍 and all they do is try to bypass all the @Google Service that you get with 4G and it messes with your Internet and you shouldn’t use the service at all and they use fake content from @Google

  • tattuinee ᑯᐹᒃ ᐅᒃᑯᖅ ᑕᑦᑐᐃᓂ (@tattuinee) reported from Iqaluit, Nunavut

    What’s all this I hear about @Xplornet cancelling service?

  • ryanmjjj Ryan M (@ryanmjjj) reported from Ottawa, Ontario

    @lcmacewen @Xplornet Just call support and threaten to change plans. Works with every service provider. They’ll offer you some discount or some other offer.

  • wogrodnick WayneO (@wogrodnick) reported from Grandview, Alberta

    @Xplornet the internet is down at Pigeon Lake. Working on getting it back?

  • MrSeventy8 MrSeventy8 (@MrSeventy8) reported from North Stormont, Ontario

    @Bell and @Xplornet were down for about 30 mins in Crysler, about 35 mins. south east of Ottawa.