Xplore

Xplore Outage Report in Shannonville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Shannonville, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Shannonville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Shannonville, Ontario 12/12/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardSkermer Richard Skermer (@RichardSkermer) reported

    @CCI_Wireless for the love of all things holy, can someone please respond to my QoS issues? I've been patient since February. It is even worse post @Xplornet purchase. It is almost like you want me to churn? Sub 2Mbps is unacceptable when I pay for your top package.

  • RichardSkermer Richard Skermer (@RichardSkermer) reported

    @CCI_Wireless for the love of all things holy, can someone PLEASE RESPOND to my QoS issues? I've been patient since February. It is even worse post @Xplornet purchase. It is almost like you want me to churn?

  • lewisbron Lewis (@lewisbron) reported

    Ik someone is reading this and is laughing their *** off but instead you should get off your ******* *** before it falls off and at least try to fix this ******* mess of an internet provider called Xplornet. Worst ******* internet, not only in Canada but I would say in the world

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Not pictured here, anything about actual xplornet service. I think their marketing team is a chicken pecking at a keyboard.

  • SandraSteeds Sandra Steeds (@SandraSteeds) reported from Brant, Ontario

    @Xplornet I have family in the US and Europe. I’m desperately trying to connect with them over internet. It may be the last time for some. We have been down or slow for months. It’s not all about money. Please improve the Xplornet service and speed. Thanks 🙏🏻

  • brettjpetch Brett Petch (@brettjpetch) reported

    @m3t4lw01f @Xplornet Tempted to write a lil bot script to run an iperf every half hour and submit an excel sheet with network info + Speedtest results to xplornet at end of month. Would be interesting to see what CRTC/CCTS would say as well.

  • brettjpetch Brett Petch (@brettjpetch) reported

    "This announcement positions @Xplornet to begin 5G deployment in rural Canada this upcoming summer." *groans when it takes 10 years before upgrades are completed, and the network can't support 4G speeds already...*

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @brettjpetch @Xplornet Any recommendations? I haven't had what I'd consider "Internet access" in days at this point. As soon as Starlink is available I'm kicking this garbage to the curb. It can't be worse, right?

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Literally nothing is working tonight. Thanks @Xplornet, you're the best. Good thing you completely deleted the XplornetSupport Twitter and don't have anyone answering phones, ever. You guys are the suckiest bunch of sucks that ever sucked.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Curious that the Xplornet support Twitter seems to have vanished as well... Wonder why that is? Too difficult to keep up with all the people complaining about the terrible service?