Xplore

Xplore Outage Report in Lanark, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Lanark, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lanark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Lanark, Ontario 12/26/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • kingston_guy Scott (@kingston_guy) reported

    @koopy @Xplornet @elonmusk Xplornet is horrible their logo should be an aging turtle

  • KT_Koop Katie Koopman (@KT_Koop) reported

    Hey @Xplornet. Your upgrades in south @FrontenacCounty suck. We pay way too much a month for shite service. “Up to” 20Mbps? We get barely 2Mbps. 🤬

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet when the tower shouldn't have been oversold in the first place or upgraded and then you said you don't oversell and you don't throttle you traffic manage I get throttled to 3 Mbps no matter what's available on the network for YouTube between 7 a.m. to 11 p.m. VPN gets upto 20

  • MisterDB David H Bradley (@MisterDB) reported

    @koopy @Xplornet This shows how bad some rural areas are, good internet is a requirement now ( education, business, entertainment heck cellphone service is non existent in places. When firemen have to use your landline because their cells don’t have service, serious community issues

  • AndyBlizzard87 Andy Costa (@AndyBlizzard87) reported

    @koopy Yeah it sucks out here. Managing to get 5Mbps tonight with Xplornet, was less than 1Mbps last night. Had WTC before but lost signal because of trees.

  • Tierney4351 Tierney4351 (@Tierney4351) reported

    @koopy @Xplornet @elonmusk We don’t even have the option of XPlornet, we’re stuck with KOS. It cuts out randomly every day, the speeds are ridiculously slow, and there are only 4 HOUSES on the tower we use. So there’s no excuse for it. Starlink sounds great, but the $700+ upfront, not so much 😕

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet and how you're throttling my internet is not stated in the traffic management policy and you lie about throttling you can't just say we don't throttle then traffic manage and then deliberately throttle me and please tell me how your network isn't oversold your reps would sayother

  • paquetpm Raymonde Paquet (@paquetpm) reported

    @Xplornet My area is not on the list. Most of the time I am using LTE because xplornet is too slow. I cannot wait till we have other options. Paying money for basically dial up.

  • KayytieH Kayytie Hatcher (@KayytieH) reported

    @ASHESOJMJPN @Xplornet It’s always something. They never own up to anything

  • KbHeikoop Karrie Heikoop (@KbHeikoop) reported

    @Xplornet customer servives lines disconect every time i call. How can i get support if you dont answer? 😡