Xplore

Xplore Outage Report in Lanark, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Lanark, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lanark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Lanark, Ontario 01/29/2026 01:45

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    @AdamJPfeffer Ive been unable to cancel @Xplornet after getting starlink. I blocked them on my credit card. Their hardware is in my yard ready for pickup. I feel bad for their employees, but they cant go broke soon enough. What an absolute **** company.

  • KGCrown Karen Gillan (@KGCrown) reported

    @Xplornet why does the service in Chesley Ontario start cutting out and in at 8:00pm almost every night?

  • jcnc60 Joyda Crawford (@jcnc60) reported

    @Xplornet Really slow lately sometimes 1-2 mbps. Hard to do anything wanted up to 25 mbps when it was installed paper said up to 10 mbps phone contact said basically too bad so sad 😞 I signed it without reading because I trusted them

  • moose_bruce Bruce Moose (@moose_bruce) reported

    @Xplornet I genuinely don't know how you guys are still in business. The constant outages across the board and angry coustmers you think would be enough for you to get your crap together. Every week I deal with slow speeds and outages. STOP ROBBING PEOPLE!

  • RAGlubis RGlubis (@RAGlubis) reported

    @AdamJPfeffer Yesterday I got the email that our Starlink system has shipped. 2 weeks from order to shipped. Cant wait to get it up and running and cancel 2 yourlink/xplornet services!!

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @SudioC @Xplornet ...to a more expensive package to have any internet at all. Miraculously, as soon as that happened, the original tower was fixed. This was two days after I switched, and no option to switch back to the original service, and no guarantee the new one would be better. I feel ...

  • ScottMoffatt21 Scott Moffatt (@ScottMoffatt21) reported

    Day 80 of Thanks… Today, I want to talk about internet. Chris Cope is a Economic Development Officer at the City and was instrumental in that initial Xplornet agreement just before my time. Since then, he has always maintained focus on opportunities for improved service.

  • SudioC Suzanne C (@SudioC) reported

    @VoosieVooters @Xplornet They still haven't called us back - so I'm guessing it won't be a problem for us since we can't sign up in the first place

  • ottawareferee Sean (@ottawareferee) reported

    I had an @Xplornet representative today tell me that due to "traffic management" they were not going to provide the service that they've been charging me for the last three years. Basically, they take your money but don't supply the agreed upon service. Buyer beware!

  • drone_spray Drone Spray Canada (@drone_spray) reported

    @AdamJPfeffer We got ours a month ago. Just a little over 1 year wait from deposit. Now I want more when they have roaming enabled for each drone truck, hopefully they can keep rolling them out and get rid of xplornet's monopoly. Feels good to cancel 2 accts after years of agony with them.