Xplore Outage Report in Saint-Urbain, Capitale-Nationale, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Saint-Urbain, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Urbain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at Xplore
Xplore is having issues since 03:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Nichols
(@DanNichols73) reported
1/2 @APLenehan finding you on Twitter is faster than through corporate office why is that?? You should be all over my issue today or one of your assistants at the very least. Because @XploreMobile and @Xplornet have no clue how to treat customers. I’ve been lied to and misled..
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auroradawn
(@auroradawn63) reported
@Xplornet My internet has been down since Friday 5pm in Lindsay Ontario. I have heard that this is a result of a fire. Is this actually being worked on, this whole time? Or is everyone gone for the weekend?
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Michelle
(@Michell25471779) reported
@Xplornet You're full of bs!! My Internet has been down for 2 days and now the start of the 3rd day! Im not calling again. I spent 2 hours on the phone with you only to be spin around in circles like you do other customers.
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Chad Peters
(@cpwcsk) reported
@Xplornet I fixed it. #StarLink is awesome. Can't wait to get all my emails switched away to drop your sorry service.
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Aroz🍥
(@ItsAroz) reported
@Klink89 @terry_seguin pt.2, however monthly it is around $100-120 CAD i believe.. in my personal opinion i feel like it's definitely worth the money as overall you'll have a more reliable service that is constantly looking to improve their product/service unlike Xplornet..
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tsaloranta
(@tlsaloranta) reported
@LevisBecker I'm in SE Ontario. I'm lucky if I get 2 bars of cell service, and Xplornet is the only internet option....and it is unreliable and unstable.
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Pata
(@PataSangster) reported
from
Lougheed, Alberta
@Xplornet We’ve been on the phone constantly over the last two weeks….no resolution yet. It’s frustrating as hell. You need to step up your game or you’re losing a customer. I’ve resorted to buying a Telus smart hub so I can keep up with my office work.
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Rob Good
(@medic969) reported
@Xplornet The LTE is down again north of Spruce Grove…….second time this week……
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Ian
(@IanMcPHE7T2) reported
@Distributel And force @Xplornet to live up to their speed claims for those of us who have no choice but to use their expensive crappy service
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H4wkArt✎- Fantasy, SciFi, & Pinups
(@H4WKart) reported
@Xplornet @trailhawk2013 Xplornet has terrible customer service and will just tell you "We can't do anything about it". Soon everyone will switch to StarLink.