Xplore

Xplore Outage Report in Saint-Urbain, Capitale-Nationale, Québec

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint-Urbain, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Urbain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint-Urbain, Capitale-Nationale, Québec 12/10/2025 05:50

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • DBSLarsson Dale 🇨🇦 🆎 (@DBSLarsson) reported

    @TheAstroKiwi Already know of, what, 8+ StarLink dishes around here. Rapidly replacing the TELUS SmartHubs / XplorNet dishes as they are garbage when the cell towers only put out anywhere from no bars to two.

  • AK_BridgeLake Ann in Bridge Lake (@AK_BridgeLake) reported

    @FrozenF8 Those speeds remind me of when the only internet choice available to me was Xplornet. Hope things don't take too long to recover for you after that horrible storm.

  • BrentHCameron Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧🇸🇬🇺🇦 (@BrentHCameron) reported

    @Xplornet - I appreciate all the warm and fuzzy tweets about photo contests & film festivals, but probably 1000s of your clients aren't even getting the usual 0.05 MB you deliver. Maybe acknowledge there's an issue on your account to give us the impression that you care?

  • ShawnSabine1 Shawn Sabine (@ShawnSabine1) reported

    @Xplornet @XploreMobile I've had Xplornet for 3 years and never once defaulted on a payment. I explained my situation to them now and that I am waiting on a tax return and I had to get a couple of months behind on the Xplornet payments. They sent me a message they're cutting me off. Hello Starlink! Bye!

  • SICHLBears x-Acadia Grizzly Bears 🐻 (@SICHLBears) reported

    No home internet service since Sunday so our lines tonight for pivotal Game 4 will be…completely random. Hopefully we don’t have any significant injuries to adjust to or anything. 🤬 PS: @Xplornet sucks *****.

  • BoichukLaura Laura Boichuk (@BoichukLaura) reported

    Hey @Xplornet my service has been down for 27.5 hours. No one can.provide an ETA on the repair. Fixed wireless is also my business. There is no world I would have techs that couldn't have this fixed by now. 1/3

  • berkypigs2008 Alan Irving (@berkypigs2008) reported

    @Xplornet We have been told by your customer service people that we will not have an appointment until June 2nd. It sucks because we use the wifi for Buisness purposes and staff are not able to do their work. But we still have to pay them. I will forward our details later.

  • Badenoch1 Paul Rhodes (@Badenoch1) reported

    If you are an @xplornet customer it helps to have a back up system. One storm and they are out for a day (and counting.) No response from their (smirk) customer service on when service will be restored.

  • guestb guest b (@guestb) reported

    Hi @Xplornet, wondering why you haven't fixed broken high speed rural internet in Annapolis Valley, NS for two weeks? Your update May 11ish keeps blocking users after modems power off for any reason. People around are talking. Two weeks is a long time. @thestarhalifax

  • LawzonDaryn daryn lawzon (@LawzonDaryn) reported

    @Xplornet @WhistleOut_CA @SpaceXStarlink will provide faster and more reliable service. Save yourself the frustration, pay the xtra for #starlink