Xplore

Xplore Outage Report in Saint-Prosper, Chaudière-Appalaches, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Saint-Prosper, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Saint-Prosper and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Saint-Prosper, Chaudière-Appalaches, Québec 12/11/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    It is easier to set up #Starlink than it is to cancel @Xplornet I mean by a landslide @SpaceXStarlink

  • XmedicNow Doug~E~Fresh (@XmedicNow) reported

    @LukeCharbonneau @NewsBayshore @CountyofBruce exciting if you have never had to deal with customer service from Xplornet. Atrocious service.

  • 1blackpup Jasmine (@1blackpup) reported

    @AnnieClaireBO my service provider (xplornet) still is not participating in the 10$/month connecting families initiative introduced in 2017

  • DTimchishen Darcy Timchishen (@DTimchishen) reported

    It took 25 mins to cancel the service. But I had to deal with 2 people. Nice people. Even tho @Xplornet provides terrible service, treat customer service reps with respect. They told me they get sworn at a lot. That’s not right people. These people are just doing their job.

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    @AdamJPfeffer Ive been unable to cancel @Xplornet after getting starlink. I blocked them on my credit card. Their hardware is in my yard ready for pickup. I feel bad for their employees, but they cant go broke soon enough. What an absolute **** company.

  • SudioC Suzanne C (@SudioC) reported

    @VoosieVooters @Xplornet I have heard that. But we have very limited options in our rural location. We currently get service - if we are lucky - up to 3Mbps

  • Jason_hildo Jason Hildebrand (@Jason_hildo) reported

    @Mark_Goldberg @Xplornet @FT_Networks Incoming terrible internet service

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported

    @Xplornet When does xplorenet ever good service? You guys reply these meaningless tweets by with no intention to fix anything. Lower your price or provide the service you claim to provide.. problem solved.

  • LaurenKSmith89 Lauren Karn (@LaurenKSmith89) reported

    @AdamJPfeffer We are finally got our Starlink confirmation email this week after 14 months! Can’t wait to throw Xplornet in the garbage!

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @SudioC @Xplornet In my experience, this is typical Xplornet service. If you have any other option, I would suggest thinking long and hard about signing any contract with this company. They promise everything and deliver little.