Xplore

Xplore Outage Report in Pontiac, Outaouais, Québec

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Pontiac, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pontiac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Pontiac, Outaouais, Québec 12/28/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontiac, Outaouais, Québec

The most recent Xplore outage reports came from the following cities: Gatineau.

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City Problem Type Report Time
CanadaGatineau Total Blackout
CanadaGatineau Wi-fi
CanadaGatineau Internet
CanadaGatineau Internet
CanadaGatineau Internet
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Pontiac, Québec

Latest outage, problems and issue reports in Pontiac and nearby locations:

  • vgalpin Vanessa Galpin (@vgalpin) reported from Pontiac, Québec

    @Mark_Goldberg @APLenehan @Xplornet Switching to Bell customer service has no authority to do work order gets squashed at supervisor level.. almost like there trying to cut cost or something... horrible experience 30days is enough

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Snowymb1 🇨🇦 (@Snowymb1) reported

    @Xplornet got a complaint going with CCTS. Looking into signing up with Starlink. Cand we get a customer class action lawsuit going against this company for the constant lies, beyond horrible service and high cost rip-off of there lack of service?

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @cbraedley @Xplornet they only post this **** to bury the awful comments about them

  • FastHorsesNCars Paddy Storey (@FastHorsesNCars) reported

    @Xplornet Have you doubled it in Stettler County, Alberta? Because our internet is awful and no one seems willing to provide better service?

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet You can almost see all the upgrades and expansions behind them. Everybody I know with xplornet already preordered #Starlink , almost time to #cancelxplornet . Xplornet is a terrible ISP, avoid them.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet I’m dancing to. Doing a happy dance now that I don’t have to pay you anymore for your **** service.

  • starkinly Sara (@starkinly) reported

    @Xplornet Do you have an updated ETA of when we will be back up and running? Nearly 24hrs and its way past 9pm yesterday. We’ve been customers barely 2 weeks. I don’t like paying for a service we aren’t receiving.

  • joanlemmesmash Lexie. #B.L.M (@joanlemmesmash) reported

    Frustrated with @Xplornet yet again for saying "it may be just traffic" and denying that they overload towers with clients. I cannot work my day job currently because of the sudden drastic slowdown in speeds, and the person I spoke w/ treated me like I was stupid.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @rammyramramram @Xplornet If you want support faster call in asking to sign up for service. You'll get sales in a heartbeat. Then tell them what's wrong. It's the same guy working both lines anyhow.

  • KT_Koop Katie Koopman (@KT_Koop) reported

    @authorgeriglenn @Xplornet YUP. We figure ‘up to’ should mean at least 75% full service of the $120 plus we pay a month.

  • Kaitlynkitzan Kaitlyn (@Kaitlynkitzan) reported from Insinger, Saskatchewan

    In the last month our @Xplornet has been down 3 different times. The 1st time they told us, “it’s too cold” the 2nd time “no system is perfect, they all have weaknesses” and the 3rd time was “we didn’t tell you to live in the middle of nowhere”. 😡😡😡