Xplore Outage Report in Pontiac, Outaouais, Québec
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Pontiac, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pontiac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Live Outage Map Near Pontiac, Outaouais, Québec
The most recent Xplore outage reports came from the following cities: Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Total Blackout | |
| Gatineau |
Wi-fi | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Pontiac, Québec
Latest outage, problems and issue reports in Pontiac and nearby locations:
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Vanessa Galpin
(@vgalpin) reported
from
Pontiac, Québec
@Mark_Goldberg @APLenehan @Xplornet Switching to Bell customer service has no authority to do work order gets squashed at supervisor level.. almost like there trying to cut cost or something... horrible experience 30days is enough
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Frank Reardon Photos
(@FrankReardon1) reported
@Xplornet Ok this is crazy @Xplornet on hold for over an hour now. Customer service is like the best Internet speeds. Have to hang up. Got things to do 😡
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Cam
(@Camehdian) reported
@elonmusk Could you help out a 17 year old kid (me) and buy @Xplornet so I can get good connection. My parents are too stubborn to ever call or to switch to starlink once it releases so I'm stuck with this garbage until I move out.
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Brian Moon
(@Brian_Moon95) reported
A rural Nova Scotia family with two young kids would love to beta test @SpaceXStarlink Tower based internet not an option, cell coverage weak and Xplornet slow at best. 👋
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Commissioner Miner
(@fanCRTCProfling) reported
@mwest_ What do u mean there isn't 2 sides? I've met people w/ Xplornet, SSi, Iristel. Sure they are small, maybe not the best compared to fibre. But that's the thing, all these ppl want choice they don't want NWTel & are w. other players for a reason. Perhaps service differentiation?
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Frank Reardon Photos
(@FrankReardon1) reported
@Xplornet Ok this is crazy @Xplornet on hold for over an hour now. Have to hang up. Got things to do 😡 this is crazy
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brandon smith
(@brandon90053725) reported
@Xplornet and then you can't even be bothered to respond to you're pissed off customers to try and help them nope let's just post a new tweet push the customer complaints behind and in this tweet we're going to lie about on network and its conditions
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Trainer Gloria 🇨🇦
(@TrainerGloria) reported
@Xplornet Yesterday when we arrived at our cottage, our internet was not working. Spent 90 minutes!!! on hold waiting to talk to a rep. Today a man showed up unexpectedly from Prosat & fixed our internet. We’re happy/surprised as in summer it took a month till u found a repairman
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Pd_Lietz
(@SpritePd) reported
@Xplornet Why not try working. In Manitoba you told me too bad that my location fr sat is either Alberta or Ont. what bullshit. I need NEED location on server to be correct to get COVID/government /weather / or school and Health news. Explain.
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nairb
(@hu90885856) reported
XPLORNET did nothing to resolve their phone service problem and told me to resolve with BELL. A Xplornet manager was very unpleasant and would only say, repeatedly, "Is there anything else I can help you with?" I have had to return to BELL for a satisfactory phone service.
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J macmunn
(@Jmacmunn1) reported
@Xplornet @FrankReardon1 True customer service wouldn't require phone call. Don't they know of lockdowns, true customer service should be proactive not just reactive. I moved on from Xplornet due to service issues