Bell Canada Outage in Okotoks, Alberta

@Bell_Support I’m beyond angry and frustrated. Someone in loyalty told me a discount had been applied to my bill. It hasn’t. Now everyone I call says it’s not my problem. Who can I speak to at Bell who actually cares customers?? So far I’ve been treated horribly.

@Bell_Support Bell phone line Customer Service: "Let me put you on hold for a minute while I investigate this"...... 10+ minutes later N O T H I N G 🤬🤬🤬🤬. Awful service

@Bell just had to wait for 45 minutes so this guy can tell me that I'd have to pay more. #wow #service

@JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.

@Bell_Support So apparently Bell calls it Advanced Messaging. But only picks certain phones to allow to have it. Funny Bell call themselves the best mobile network in Canada & then chooses who to provide features to. Perhaps it will be time to switch in Feb when my contract is up.

6 months of dealing with a @bell billing issue & I get 2 useless agents in 1 day. 1st one tells me to go to a Bell store to have them fix it. 2nd one tells me I have to phone every month to have a fee reversed that I shouldn’t be paying.... for the next 21 months 🤬

@CharlieAngusNDP @Bell_Support Hi, data costs less than pennies a month above what limited service costs. In many cases it actually costs them more to limit the data rather than make it unlimited. Wired and cellular. Needs Regulation. The public deserves protection from these extremely profitable companies.

@Xplornet please help me understand how the cost of our internet service in @RockyViewCounty has increased 30% in 2 years. The speed/service certainly hasn’t changed. I can get faster service tethering off my cell with @Bell #ruralinternet

@masonhastie @Bell I’ve never dealt with @bell as they really overcharged R’s cell phone bill when she had a feature phone. One more reason to never use them.

@CoachBombayy @Bell Back when they were Wind,the service was not good but since they got more towers and don't have to piggyback on other carriers,it's a lot better. You can get full service in most of Canada,also roaming is free on some plans

@MikeCous1neau @CoachBombayy @Bell I've never had a problem with Freedom,been with them for 10 years,when they were Wind Mobile then changed to Freedom

Looks like we’re set to leave @Bell as their phone support has been awful and they offer us the same pricing as those getting a plan for the first time despite decades with ‘em, great company! Am excited to get Unlimited now though

@Bell @Bell_Support so incredibly frustrated by getting disconnected for a fourth time trying to resolve a mistake on my bill. After 16 years with you as a cell provider I am being treated like garbage. No customer service, treated rudely by one agent and not close to a solution.

@Bell_Support you never address my situation

@twittem @Bell Yeah.. As much as Im waiting till June 20th... Im probably not going to Rogers. They screwed me over years ago. Never looked back from dropping their awful service

And #telecommunications companies wonder why they have a reputation issue...do better @Bell

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell More like $10 for this 25 for that and 75 for this other thing. They can really soak you on the one-time fees. If you never need to make changes or get help from a person it can be a lot less than the big 3.

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell I have a Rogers small biz plan. I thought I was going to cancel it but they've really stepped up their game so I actually signed a contract.

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell There are some trade-offs like paying a fee for all changes and many human interactions with them. If you can get by with just self-service and don't make many changes it's probably fine.

@twittem @Bell_Support Talk to loyalty support... Maybe they can escalate it

@Bell how can you do #BellLetsTalk when your **** ******* internet connection makes my want to kill myself!!!!!

@LeafsMaz20 @Bell @Bell_Support I used to work as a tech for a large communications company in the states. NO ONE can ever tell you that you need a new modem over the phone. If ALL your services are down its likely a cut/down line somewhere or an issue on Bells end. Good Luck!

@Bell_Support I'm at witts end, I don't know how I can fix my issue with bell. Three requests for manager call back, once per month for last three months....

@Bell_Support I'm at witts end, I don't know how I can fix my issue with bell. Three requests for manager call back, once per month for last three months..............

@Bell_Support I'm at witts end, I don't know how I can fix my issue with bell. Three requests for manager call back, once per month for last three months...............

@Bell_Support pathetic customer support...........

@Bell_Support bell has stolen at least 15 hours of my life from wasted customer service calls. I cannot get my issue resolved.

@Bell_Support worst customer experience in my entire life as a consumer... by far

@Bell_Support i have spent hours upon hours trying to resolve an issue with these people. Since November 26. Awful customer service

@Bell_Support worst customer service possible. Three times I have been promised a call back from supervisor for same issue, still no call. Three months