Bell Canada Outage in Okotoks, Alberta

@Bell You did not keep your promise, you did not fulfill your commitments, I did the refund within 15 days, you did not do what is required. Your employees, your staff were very cocky They were rude No respect.

Hey @TELUS @Bell ... how bout you pull out your agreement with Huawei.. the one you lobbied the Harper government for and got. Take some accountability for this damn mess!

@Bell BELL SUCKS

@Bell_Support I’m beyond angry and frustrated. Someone in loyalty told me a discount had been applied to my bill. It hasn’t. Now everyone I call says it’s not my problem. Who can I speak to at Bell who actually cares customers?? So far I’ve been treated horribly.

@Bell_Support Bell phone line Customer Service: "Let me put you on hold for a minute while I investigate this"...... 10+ minutes later N O T H I N G 🤬🤬🤬🤬. Awful service

@Bell just had to wait for 45 minutes so this guy can tell me that I'd have to pay more. #wow #service

@JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.

@Bell_Support So apparently Bell calls it Advanced Messaging. But only picks certain phones to allow to have it. Funny Bell call themselves the best mobile network in Canada & then chooses who to provide features to. Perhaps it will be time to switch in Feb when my contract is up.

6 months of dealing with a @bell billing issue & I get 2 useless agents in 1 day. 1st one tells me to go to a Bell store to have them fix it. 2nd one tells me I have to phone every month to have a fee reversed that I shouldn’t be paying.... for the next 21 months 🤬

@CharlieAngusNDP @Bell_Support Hi, data costs less than pennies a month above what limited service costs. In many cases it actually costs them more to limit the data rather than make it unlimited. Wired and cellular. Needs Regulation. The public deserves protection from these extremely profitable companies.

@Xplornet please help me understand how the cost of our internet service in @RockyViewCounty has increased 30% in 2 years. The speed/service certainly hasn’t changed. I can get faster service tethering off my cell with @Bell #ruralinternet

@masonhastie @Bell I’ve never dealt with @bell as they really overcharged R’s cell phone bill when she had a feature phone. One more reason to never use them.

@CoachBombayy @Bell Back when they were Wind,the service was not good but since they got more towers and don't have to piggyback on other carriers,it's a lot better. You can get full service in most of Canada,also roaming is free on some plans

@MikeCous1neau @CoachBombayy @Bell I've never had a problem with Freedom,been with them for 10 years,when they were Wind Mobile then changed to Freedom

Looks like we’re set to leave @Bell as their phone support has been awful and they offer us the same pricing as those getting a plan for the first time despite decades with ‘em, great company! Am excited to get Unlimited now though

@Bell @Bell_Support so incredibly frustrated by getting disconnected for a fourth time trying to resolve a mistake on my bill. After 16 years with you as a cell provider I am being treated like garbage. No customer service, treated rudely by one agent and not close to a solution.

@Bell_Support you never address my situation

@twittem @Bell Yeah.. As much as Im waiting till June 20th... Im probably not going to Rogers. They screwed me over years ago. Never looked back from dropping their awful service

And #telecommunications companies wonder why they have a reputation issue...do better @Bell

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell More like $10 for this 25 for that and 75 for this other thing. They can really soak you on the one-time fees. If you never need to make changes or get help from a person it can be a lot less than the big 3.

In 10.5 yrs I have struggled to live w #Depression & #PTSD caused by leaders @Bell that put my body in fight or flight mode that caused my body permanent damage. Bell has taken every step to cause me additional harm instead of allowing me to heal #investigatebell @CdnHumanRights

@Bell you guys think this **** is funny?

.@Bell_Support Why confirm the call back phone number if your technician is not going to call back after we were disconnected in the middle of a service call? Issue persists, not resolved. #badcustomersupport #sofrustrated

@Bell_Support Still nothing. I need this issue resolved ASAP or I will be porting over to a different provider.

@sudberries @Bell_Support I’m working with Virgin support right now, no cell service for either my personal phone with Virgin or my work phone with Bell.

@Bell what a joke bell smart home is and their untrained, unqualified technicians who don’t know what they’re doing. Issues from December 2020-present. Not a care in the world for the house I have wasted trying to get this resolved. Good bye! 😡

@Bell_LetsTalk @Bell Yay. Tribalism should help.

@Bell_Support still no internet in Oshawa since last night? People have kids that need to learn (at home) and work that needs to be done (at home). All that means we are relying on you to provide the service we pay for. Maybe people are right and internet should run by the gov

@Bell_Support Is Bell having issues in Toronto? Multiple users in GTA are having issue.

@Bell_Support annoyingly long 45+ minute wait time for a '10 minute' estimation. P. s. my very expensive internet is down...