Bell Canada Outage in Beamsville, Ontario

@Bell thanks for raising my rates last month. Pandemic and a whole bunch of Canadians lost their jobs. I did call and manage to get $20 off this months bill. After being a customer for 15 years I really didn’t think you would kick us while we are down.

The #runaround I am currently receiving from @Bell_Support isn’t only frustrating but also infuriating, the women couldn’t wait to hang up on me trying to terminate the conversation 3 times, oh ya and the problem was not resolved #pathetic , Canada needs more choices in providers

@Bell_Support We have found a solution, not quite the option I was looking for but it will work!

@Bell_Support Hi! I’m trying to call and make switch from a bundle to just internet, but the customer service reps keep either losing connection or hanging up on me, do you know if there’s any other way to contact or if there’s an issue at the call centres?

@Rogers I’ve been without internet for two days now! I’m struggling to understand why your internet service is unreliable during a pandemic where THOUSANDS of people are working from home. It might be time to switch to @Bell

@Bell_Support I would also like to be sent an agreement that states the following: going forward, every time this customer is asked by a bell technician to drive to a bell store to replace their modem, we will give them a $150 bill credit

@Bell_Support Okay here’s the help id like: I’d like for someone to call me to apologize, and offer me 2 month’s free service. Let me know if I should still message you that info.

@Bell_Support Bell: we don’t know why there is such intense competition in Québec with videotron Also Bell: we don’t know why your internet is down for the 6th time this year and we will do nothing to investigate this clearly odd occurrence that is constantly making us to replace your modem

@Bell_Support What the hell would that do? Your solution is to drive to a bell store for the second time this year, replace my modem for the 3rd time this year, and not have internet for the 6th 24 hour period this year. There is nothing YOU can do. Clearly. Your service is pathetic.

Have to drive to a @Bell_Support store to replace our modem for the 3rd time in the last 12 months. Our internet service has gone down for over 24 hours a total of 6 times in the last 12 months. Moral of the story: don’t choose Bell.

Holy **** your internet is pathetic @bell I love getting booted off my internet for no apparent ******* reason then not being able to get back on

Hey @Bell_Support pls get ur act together bc my internet is down, I have no way to access my class notes, quizzes and there's no one to help me to fix this bc if I want 24/7 help I gotta pay $5.95 a month which I can not afford. So again please get your act together

@maggierozee @Shawhelp Go to @bell they value their customers a lot more. Excellent service at bell. I was a loyal Shaw cust for 20 years and they charged me premium prices for slow internet for a decade. Ripped off. I pay premium for dial up speed and now they are ignoring me. Biz and personal.