Bell Canada Outage in Grimsby, Ontario

Hey @Bell @Bell_Support no idea what is going on but your internet service in @TownofLincolnON is awful. Our internet drops multiple times per day. Get us Fibe already!

@Bell thanks for raising my rates last month. Pandemic and a whole bunch of Canadians lost their jobs. I did call and manage to get $20 off this months bill. After being a customer for 15 years I really didn’t think you would kick us while we are down.

The #runaround I am currently receiving from @Bell_Support isn’t only frustrating but also infuriating, the women couldn’t wait to hang up on me trying to terminate the conversation 3 times, oh ya and the problem was not resolved #pathetic , Canada needs more choices in providers

@Bell_Support We have found a solution, not quite the option I was looking for but it will work!

I spent 7 hours yesterday on @Bell_Support's live chat. The first 3 was with a rep who was so slow that I had to beg him to hurry up. About an hour to find someone willing to help me call the prevention number.

I'm struggling today. It's been two days of dealing with @Bell_Support's customer service who changed their tone once they learned I can't call because I'm deaf. I've been crying non-stop since I left the Bell store this afternoon.

@Bell_Support @ColonelAngus17 Sales is not an essential service. Knocking on people's doors is unnecessary risk to both the people at home ans the poor min wage (or less?) workers. Masks and distancing are not 100%, especially for workers.

Hey @Bell_Support My internets been having a bunch of loading issues recently Sometimes its awesome other times it sucks is this just a thing or is there a way to fix it?

@Bell_Support So are you going to notify me today before your end of the day or do I need to remind again in morning?? also why current modem is not responding? I had Rogers before and I never heard modem is not responding....so aren’t BELL checking before sending to customer??

@Bell_Support so I received tracking number from you but when I am tracking shipment it doesn’t show me any information of expecting date.......i am calling and dealing with Bell since morning ...can someone actually help !!!! Before I send out messages here every 30 min

@Bell_Support @Bell_Aliant After calling this evening and being put on hold for 45 MINUTES-YES...45 MINUTES! She hung up on me! Apparently it takes time 2 cancel DSL when you go 2 wireless! No phone call back & gonna charge me 4 modem?!?! #shameonyoubell

@Bell_Support Internet and TV are now back. A second power down and reset seems to have fixed it.

@Bell your customer service sucks. Your customer service reps are ignorant as ****.

@Bell_Support 48 hours won't help me teach tomorrow. Been on the phone with support for an hour and a half. I am assuming that this isn't an area outage then?