Bell Canada Outage in Lincoln, Ontario

@Bell thanks for raising my rates last month. Pandemic and a whole bunch of Canadians lost their jobs. I did call and manage to get $20 off this months bill. After being a customer for 15 years I really didn’t think you would kick us while we are down.

The #runaround I am currently receiving from @Bell_Support isn’t only frustrating but also infuriating, the women couldn’t wait to hang up on me trying to terminate the conversation 3 times, oh ya and the problem was not resolved #pathetic , Canada needs more choices in providers

@Bell_Support We have found a solution, not quite the option I was looking for but it will work!

@Bell_Support so got my installation this afternoon and it has gotten worse and worse. Internet is barely 20mbps hardwired to the computer. Tv don’t work for more than a few seconds. And no one answers at tech support.

@Bell_Support since upgrading to IOS 14 the bell Fibe tv app won’t cast to my TV using my home router (bell Wi-Fi doesn’t connect to my room- hence router that acts as an extender). This is not the way it worked before the IOS update. Is this a known issue that will be resolved

@bell @Bell_Support @bell Broken and wet copper. Broken and wet copper. You want me to smile and take excuses? NOT HAPPENING.

@CRTCeng @Bell @Bell_Support I'm SUPER impressed *sarcasm* with having to chase people for answers. Crew was booked yesterday by BTS on speaker phone. Next day bookings mean something ACTUALLY requires swift resolution.

@CRTCeng How is @Bell @Bell_Support allowed to continue to operate with no call centers that can actually address issues, on the ground in Canada? No show crew means I have to call SE Asia, who tell me they have no access to local systems, cannot contact cabling mgmt...

@Bell @Bell_Support If you can't support Canadians appropriately with Canadian call centers - why are you allowed to operate in Canada? @CRTCeng

@Bell @Bell_Support I was supposed to have a local crew here at 5 PM. No call. No show. **** show on 310BELL. It's helpful to actually have local humans, who can address local matters.

@Bell @Bell_Support "Customer Service" that phrase doesn't mean what you think it means. It means that a service is being provided. THREE hours on the phone with no provided service. In what realm is that acceptable behaviour?

Hang up on me instead of problem solving. Super classy. @Bell @Bell_Support

Was just informed that if I cancel my current service I would have to wait 6 months to eligible for the current offer, which may not even be available. Not sure I'll be around much longer @Bell_Support