Bell Canada outages and service status in Castlegar, British Columbia

Problems in the last 24 hours in Castlegar, British Columbia

The chart below shows the number of Bell Canada reports we have received in the last 24 hours from users in Castlegar, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Bell Canada Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simsss (@simran_jo) reported 3 minutes ago

  @Bell let’s talk… I’ve been redirected to 6 people in the last 40 minutes. I just want to cancel my subscription and internet. LITERALLY WANT NOTHING TO DO WITH YALL. JUST CANCEL MY STUFFFFFF 😫😫😫

• 
  Jonathan Arthur (@jonarthur) reported 13 minutes ago

  @TFCGooner2 @TorontoFC @Bell I do like that this has been up for 6hrs and no one’s bothered to fix it.

• 
  NS (@kojam2022) reported 15 minutes ago

  @Bell_Support Just checked the app and see a notice that you're doing planned network maintenance. I have done backbone IT support for some BIG providers over the years. Never would/could we disrupt service. You don't have fail over or redundancy to mininmalize disruption? 😡

• 
  Jancey-Lu Ballantyne (@JanceyLu) reported 16 minutes ago

  @Reil76 @Bell We just had an issue with Bell. Lost service during a storm. Called, told us we needed a new router. Went to the store. They couldn't find our account in their system. Odd. They can always find us when it's time to pay. 3 trips to Bell before we got the router. Still no internet.

• 
  Vijay Sapps (@VJsapps) reported 18 minutes ago

  @Bell I tried more than once to have a call back and it never happened and can never get through the number with long wait times . Have you given up trying to get new business customers !

• 
  DB Steiger (@DBSteiger) reported 20 minutes ago

  @Bell You have proved time and again that you don't actually care. The DM's go nowhere, solve nothing, and never escalate things to where they need to be. Pretending to ride in on white horse going "WELL ACTUALLY!" doesn't help. I gave up using Bell in favor of the slightly less horrid Telus, and at least I can get service when I call them. Hell, even that reply sounds like it was AI written. I have zero faith in your company left, and at 41 I hold a long grudge. It would take something significant to change my mind, after the hell you caused me.

• 
  JayT (@jtersigni) reported 20 minutes ago

  @Bell_Support 6 months into my new cell phone service and I'm hit with a plan increase already. Absolutely ridiculous. Customer service tells me my account is too new for a loyalty discount - not too new for a price hike eh? Unbelievable. @RogersHelps - you guys paying attention?

• 
  🇨🇦Wayne🇨🇦 (@Reil76) reported 23 minutes ago

  @MgtmMoisan @broddy83 @Bell Yup. And then they hang up.

• 
  Stephen Pinsent (@swpinsent) reported 24 minutes ago

  @Bell_Support @Bell_Support I'm actively in a chat with your support and it hasn't replied to me in over 20 minutes? I guess it gave up?

• 
  NS (@kojam2022) reported 25 minutes ago

  North York. Internet was down for about 10 mins. Over 2 hours into watching a 3+ hour volleyball game. At a crucial match point. 😡 What happened? Modem had a red OK indicating fibre issue. Was it scheduled maintenance? It's after 2am. Not happy. @Bell_Support