Bell Canada Outage in Toronto, Ontario

@Bell_Support They can do that without my call. It’s an issue with logging in to those apps via my bell account. It appears the api call isn’t working. This is a persistent issue and you don’t need to waste my time calling anyone.

@Bell_Support How would they help in this situation?

@Bell_Support is there an outage with internet and TV in Toronto

@Bell how is it possible that your service technicians have up to 30 days to service cables that have been taken down in front of my house by a truck. Aside from this being absolute **** service, that’s a safety concern for the neighbourhood.

@Bell_Support no cellular phone service? Why? I can’t find any answers anywhere! Basic trouble shooting is annoying! I guess I’ll keep trying technical support level 3?@ .

@xTheLastRealOne @Bell_Support Unfortunately you can’t. Bell is a Canadian service provider.

And abuse and ridicule from storekeepers, security guards, passersby, housing or peer support workers, all of whom seem to have the idea I did this to myself, or I somehow deserve to be homeless, filthy, hungry, bored, constantly depressed and angry. @Bell says "let's talk". Ok.

@Bell_Support @kristinreid33 Scarborough remains out of internet. And a tentative time being given as july 09 by 10pm- this is is almost 40 hours outage with no guarantee

Thank you @Bell for sending a technician in my neighbourhood to mess up my service 😒.

@RogersBiz after trying for 3 days your brilliant customer care team refuses to get back to me. You have hampered my business for 3 days. @Bell_Support can you pls help? I need a new internet/phone connection today for my business. I’m located at Yonge and sheppard Toronto

@Bell your internet service sucks. Do better and stop letting Canadians down.

@RogersHelps you guys are terrible! I told you before I don't receive your email notifications for billing and I'm late once again. I honestly hate that you took paper billing away because it's really screwed me up. I'm calling @Bell about switching because I've had enough!

Does @Bell still offer paper billing? I'm done with @Rogers stopping paper billing. I was late again paying my bill because I never got their email notification! I honestly hate this so much!

@Bell I just got off of the worst customer service phone call ever. Agent EZ17061 was rude, was not listening and made me keep repeating things, raised her voice, etc. would love for someone to reach out to me about the interaction

@relanimuban @Bell Worst company ever. Finally just canceled my service. DO NOT USE THEM.

@Bell_Support I’ve DM’d you but on the phone with loyalty canceling my service.

@DHG_Knight @Bell Ongoing awful issues with bell. Just was on with customer loyalty and I’ve never dealt with someone so rude.

@Bell_Support - while it is never fun to lose services, the last 24 hours from broken to fixed has had every touchpoint work flawlessly. Your tech on site today was top notch, call center prompt and polite. Thank you!

@Bell_Support internet outage Downtown Toronto M5J

@Bell_Support Bad day to have the internet and TV down all day. Had family TV and movie plans for this quarantine weekend.

@Bell 2 days of no internet...this is ridiculous! I am tired of the excuses from your customer service reps. I live east of Toronto and am unable to work from home. Ive been given 4 different times and it still isn't fixed @Rogers #SOS

@Bell_Support the internet service is not as described. The ping spikes are unbearable! I will switch providers if this issue is not dealt with accordingly...

@Roadmap2Retire @Bell_Support Ive been without internet and tv since Tuesday...its now Thursday and still down. What the heck? They play this game...Ohh, lets troubleshoot, acting like it's a one off.

@Bell_Support Just made my acct public so you could see this. I have been in touch with bell and have received little to no support. I doubt this will change with a DM.

@med0475 @Bell_Support @Bell Highly reccomend Virgin for home internet. Can't speak to their tech support because I never needed it. Not one since issue with service. Excellent prices too.

@rogers You are so lucky @bell doesn’t offer high speed where I live, y’all are the absolute worst isp I’ve ever been with. My internet is off more than it’s on

@Bell how can you ******* neglect this ******* issue and not put it as top priority? Your own level 3 THE HIGHEST LEVEL OF TECH confirmed this is a network issue. What kind of carrier doesn't have coverage in ******* Calgary downtown. How are they allowed to operate? @CRTCeng

More people calling saying my phone rings like normal. Then goes to voicemail but too bad I don't get the phone call and they think I'm ignoring them but hope @Bell refuses to let me speak to a manager or resolve this issue. Day 4858392758484738 of this ******* insane issue!

@Bell_Support Get better training for the “highest level of customer service I can speak to”...reward loyalty..and don’t be arrogant. You’re not a monopoly anymore. That’s what you can do

Wow..@Bell_Support @Bell really sucks at customer loyalty. You’d think they’d be more willing to work with a 45 year customer. . Time to find a new provider for my mom because they sure do not deserve any more of her money. #bell #bellCanada