Bell Canada Outage in Okotoks, Alberta

@Bell_Support I’m beyond angry and frustrated. Someone in loyalty told me a discount had been applied to my bill. It hasn’t. Now everyone I call says it’s not my problem. Who can I speak to at Bell who actually cares customers?? So far I’ve been treated horribly.

@Bell_Support Bell phone line Customer Service: "Let me put you on hold for a minute while I investigate this"...... 10+ minutes later N O T H I N G 🤬🤬🤬🤬. Awful service

@Bell just had to wait for 45 minutes so this guy can tell me that I'd have to pay more. #wow #service

@JayBeeGooner @TELUS Yep, 100 down difference max which is pathetic. @Bell says they won’t charge a premium until March 31st. If it’s not GBps it’s not really true 5G.

@Bell_Support So apparently Bell calls it Advanced Messaging. But only picks certain phones to allow to have it. Funny Bell call themselves the best mobile network in Canada & then chooses who to provide features to. Perhaps it will be time to switch in Feb when my contract is up.

6 months of dealing with a @bell billing issue & I get 2 useless agents in 1 day. 1st one tells me to go to a Bell store to have them fix it. 2nd one tells me I have to phone every month to have a fee reversed that I shouldn’t be paying.... for the next 21 months 🤬

@CharlieAngusNDP @Bell_Support Hi, data costs less than pennies a month above what limited service costs. In many cases it actually costs them more to limit the data rather than make it unlimited. Wired and cellular. Needs Regulation. The public deserves protection from these extremely profitable companies.

@Xplornet please help me understand how the cost of our internet service in @RockyViewCounty has increased 30% in 2 years. The speed/service certainly hasn’t changed. I can get faster service tethering off my cell with @Bell #ruralinternet

@masonhastie @Bell I’ve never dealt with @bell as they really overcharged R’s cell phone bill when she had a feature phone. One more reason to never use them.

@CoachBombayy @Bell Back when they were Wind,the service was not good but since they got more towers and don't have to piggyback on other carriers,it's a lot better. You can get full service in most of Canada,also roaming is free on some plans

@MikeCous1neau @CoachBombayy @Bell I've never had a problem with Freedom,been with them for 10 years,when they were Wind Mobile then changed to Freedom

Looks like we’re set to leave @Bell as their phone support has been awful and they offer us the same pricing as those getting a plan for the first time despite decades with ‘em, great company! Am excited to get Unlimited now though

@Bell @Bell_Support so incredibly frustrated by getting disconnected for a fourth time trying to resolve a mistake on my bill. After 16 years with you as a cell provider I am being treated like garbage. No customer service, treated rudely by one agent and not close to a solution.

@Bell_Support you never address my situation

@twittem @Bell Yeah.. As much as Im waiting till June 20th... Im probably not going to Rogers. They screwed me over years ago. Never looked back from dropping their awful service

And #telecommunications companies wonder why they have a reputation issue...do better @Bell

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell More like $10 for this 25 for that and 75 for this other thing. They can really soak you on the one-time fees. If you never need to make changes or get help from a person it can be a lot less than the big 3.

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell I have a Rogers small biz plan. I thought I was going to cancel it but they've really stepped up their game so I actually signed a contract.

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell There are some trade-offs like paying a fee for all changes and many human interactions with them. If you can get by with just self-service and don't make many changes it's probably fine.

@twittem @Bell_Support Talk to loyalty support... Maybe they can escalate it

I hate to write this, but #BellTV in western Canada is useless. Their equipment doesn’t meet the user’s needs, service is subpar, and customer support is incompetent. Overall very inadequate. Go elsewhere. This is why streaming is winning. @Bell_Support

@Bell This add is funny. We have these in our home and the signal still drops, ALL the time🙄. Your internet service is too expensive to be so faulty.

@Bell_Support @Bell - Why is the equipment you provide some of the worst I’ve seen? Every single night like clockwork my TV service goes down not once, most times twice... how do I cancel my service at this rate?

@elonmusk HELP @SpaceXStarlink HELP. With @Bell sucks 2 x 5/.72 paying $$$$ promised Fibre 4 years but lied to even though its in the Box down the street. 3 Kids 1 Wife Horrible Service. Beta signup DISHY, nothing. Order and deposit. Waiting. HELP

@Bell_Support Fibe has been down for 20-30 minutes and won't let us log onto the modem to fix it. Giving error code 2001.

@Bell_Support Fibe has been down for 20-30 minutes, and we can't log into the modem to fix it.

@Bell do your research and find a reputable company bell has the worst employees and so rude and lucky if you find someone who speaks English.

@Bell If anyone wants services shop around and if Bell offers anything please ask for it I’m writing. I was ripped off after cancelling my service coming back to bell now my offers are being denied and was told if I don’t have it I. Writing I am lying.

@NBACanada @Bell @zachnickell5 Steady Freddy won’t let us down

@Bell_Support Fibe has been down since 3pm. What’s the ETA on getting it fixed? I have no internet, no TV and no phone working. Good thing my @Rogers cell is working! .... so far