Bell Canada Outage in Okotoks, Alberta

@Bell_Support So apparently Bell calls it Advanced Messaging. But only picks certain phones to allow to have it. Funny Bell call themselves the best mobile network in Canada & then chooses who to provide features to. Perhaps it will be time to switch in Feb when my contract is up.

6 months of dealing with a @bell billing issue & I get 2 useless agents in 1 day. 1st one tells me to go to a Bell store to have them fix it. 2nd one tells me I have to phone every month to have a fee reversed that I shouldn’t be paying.... for the next 21 months 🤬

@CharlieAngusNDP @Bell_Support Hi, data costs less than pennies a month above what limited service costs. In many cases it actually costs them more to limit the data rather than make it unlimited. Wired and cellular. Needs Regulation. The public deserves protection from these extremely profitable companies.

@Xplornet please help me understand how the cost of our internet service in @RockyViewCounty has increased 30% in 2 years. The speed/service certainly hasn’t changed. I can get faster service tethering off my cell with @Bell #ruralinternet

@masonhastie @Bell I’ve never dealt with @bell as they really overcharged R’s cell phone bill when she had a feature phone. One more reason to never use them.

@CoachBombayy @Bell Back when they were Wind,the service was not good but since they got more towers and don't have to piggyback on other carriers,it's a lot better. You can get full service in most of Canada,also roaming is free on some plans

@MikeCous1neau @CoachBombayy @Bell I've never had a problem with Freedom,been with them for 10 years,when they were Wind Mobile then changed to Freedom

Looks like we’re set to leave @Bell as their phone support has been awful and they offer us the same pricing as those getting a plan for the first time despite decades with ‘em, great company! Am excited to get Unlimited now though

@Bell @Bell_Support so incredibly frustrated by getting disconnected for a fourth time trying to resolve a mistake on my bill. After 16 years with you as a cell provider I am being treated like garbage. No customer service, treated rudely by one agent and not close to a solution.

@Bell_Support you never address my situation

@twittem @Bell Yeah.. As much as Im waiting till June 20th... Im probably not going to Rogers. They screwed me over years ago. Never looked back from dropping their awful service

And #telecommunications companies wonder why they have a reputation issue...do better @Bell

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell More like $10 for this 25 for that and 75 for this other thing. They can really soak you on the one-time fees. If you never need to make changes or get help from a person it can be a lot less than the big 3.

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell I have a Rogers small biz plan. I thought I was going to cancel it but they've really stepped up their game so I actually signed a contract.

@boozychef @scottdellinger @_LaineyBoggs_ @TELUSsupport @Bell There are some trade-offs like paying a fee for all changes and many human interactions with them. If you can get by with just self-service and don't make many changes it's probably fine.

@twittem @Bell_Support Talk to loyalty support... Maybe they can escalate it

@Bell_Support As mentioned in my previous tweet - I have spoken with them 3 times and the terms are still incorrect. Telling me to continue down a path that doesn't bring resolution is not moving the issue forward.

@outcast_brewing @Bell @Bell_Support Phone support is closed or has very limited hours on Sunday too if I remember correctly

@outcast_brewing @Bell @Bell_Support Hopefully you get a resolution or an answer too. May need to reach out to Loyalty support to get some answers if reg support cant give you anything

@outcast_brewing @Bell Yikes! You think they would have noticed you text a lot and that they would have added that to the plan!! @Bell_Support I hope that was a mistake and you can fix it

@Bell_Support I did. They were no help. The person I spoke with had no idea what NFL Sunday ticket is.

@Bell_Support @bell could your team please resolve the issue with the 49ers vs Giants? The game is in standard definition but not in high definition. Please advise.

@Bell_Support Bs how long does it take to turn on internet ridiculous service no wonder you lose so many customers.

@Bell_Support Tech just left without installing saying there’s a problem with the wires in the building (I see many bell networks) He’s waiting for a callback to see if wire tech can come. If not done today you breach and I call videotron.

@Bell_Support is mobile voicemail down? I am unable to access v/m even though I have notifications.

@giri_venkiteela @RoudyRaccoon @Bell You can get 20% of what they're promising, a good mesh network using 802.11ac can do at least 200 - 300mbps. But, getting these speeds requires some money and networking knowledge.

@wpgzane I hate how underappreciated the Nuggets are in this series. Unlike the service you get when you switch to @Bell. #NBAPlayoffs

Absolutely done with @bell and it’s garbage Internet

@Bell Why ******** isnt there 1.5gbs in fabreville? this is bullcrap you should be ashamed of the insane discrimination against the north shore

I’m sorry but the @BlueJays are playing tonight and not on tv in Ontario? Wtf? @rogers @bell you should be ashamed