Bell Canada Outage in Sherwood Park, Alberta

@Bell_Support @Bell my credit score is not an issue, according to Equifax it is 'excellent'. Bell could not get out of their own way to keep their word and I gave them three chances to make good on it. 2/2

Please do not use @Bell @Bell_Support for your telcom. needs. I was offered a contract, directed to a store where I was told my order was not processable. Then I was told I owed $450 upfront for the $0 marketed phone. I've never received such inept service in all of my life. 1/2

@Bell EXCUSE ME. Respond to my DMs and settle my grievance regarding my horrendous experience with all levels of your customer service platform yesterday.

@bell although im already a customer so you have literally all my info I find it extremely odd that my phone number, full name, and address was needed for me to buy a $20 Iphone dongle....

@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians

@JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.

@JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.

If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

Mrs.Brown had her new IPhone stolen in 🇨🇵 Asurian made replace difficult. Then she ran into software &Email problems with her phone. After NO help from @Bell @Outlook or @MicrosoftHelps she went to the #Bell store at #shpkMall Billy and Aaron happily helped(2 issues) great reps

Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.

I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.

@Bell I was going to get the 11 it was reserved for me. Customer service set me up online. When I get to the store they change the plans and says I couldn’t get the original one they agreed-upon. #switchandbait

I know as Canadians we get screwed by the Internet / cell phone / tv providers but omg @bell has to be the most ignorant & difficult to deal with. After 19 yrs as a customer, you all can kiss my ass! 🖕🖕🖕🖕

I know as Canadians we get screwed by the Internet / cell phone / tv providers but omg @bell has to be the most ignorant & difficult to deal with. After 19 yes as a customer, you all can kiss my ass! 🖕🖕🖕🖕

@Bell_Support Bell media owns the channel and the programming sucks just repeating the same shows all the time, every day the same shows. Reruns are good but no multiple of the same show back to back there’s tones of great things to air cause you’ve done it in the pass

Poor Mae @Bell_Support ....but I did think something bad had happened in my friend group

@RuckingHook_2 @Bell I was at telus for 20, since they were clearnet but then shit went downhill. Virgin is technically bell & had the best plan for me but holy shit, I’ve never experienced this type of service, ever.

I just had the WORST customer experience EVER with @Bell . I hope they’d follow through with that supervisor call on Monday, since apparently, their customer service employees aren’t actually doing their jobs properly and now they have completely F-ed up our account. 😤

@Bell have been a loyal customer since I got my very first cellphone [2008]. Just because I have the $60 plan now, I’m no longer eligible for any loyalty promos or discounts. This is laughable. Might have to reconsider where I put my loyalty too.

@Bell_Support you need to hire more competent people and ones who do their job right. 3 hrs on the phone and now being told they can’t help me and being transferred again. #fail #doyourjob

.@Bell_Support I was on a call with Jess and she hung up on me because I was demanding a resolution to my PVR Receiver issue, which is on warranty with you. Please help me with this. 15+ year customer.

How convenient @Bell fibe would go down

Hey, @Bell_Support: I was on hold for 54 minutes, then hung up on. A second 30 min call made a repair appointment for today 9-5, and I just got a text saying the work is done when no one came. If you’re wondering why people don’t like your company, this is why. You’re awful. 👎

Hey @Rogers , convince me why I should switch to your internet service from @Bell . My current provider is not doing anything to keep my business and all I really want is reliable service that doesn't drop constantly and a fair price. #toomuchtoask

@beermedani @Bell @BellMediaPR from what I can see this has been an active issue to not solve for over 3 months as I can attest it’s never been working on my PlayStation. But they don’t care about who they do and don’t reach. Clearly they’re just gonna keep taking the money.

@Bell_Support I am unable to send or receive calls. The support section of your website says to call re difficulties. This is impossible because I am unable to send or receive calls

@Bell my phone calls won’t go through. Sending or receiving. Your help line says to call in case of difficulties, but ironically that is my problem

Hey @Bell, I've been getting Bell correspondence on my address that is supposed to be for someone else. A few months ago, an employee came to install internet for someone else and we told him it was the wrong address. It seems like it was never fixed and now we're stuck with this

@Bell_Support my wifi has been out since about 4am. I have been told by 310-bell tech that the outage will last until 11pm tonight. Is this accurate? How widespread is this?