Bell Canada Outage in Strathcona County, Alberta

@Bell_Support @Bell my credit score is not an issue, according to Equifax it is 'excellent'. Bell could not get out of their own way to keep their word and I gave them three chances to make good on it. 2/2

Please do not use @Bell @Bell_Support for your telcom. needs. I was offered a contract, directed to a store where I was told my order was not processable. Then I was told I owed $450 upfront for the $0 marketed phone. I've never received such inept service in all of my life. 1/2

@Bell EXCUSE ME. Respond to my DMs and settle my grievance regarding my horrendous experience with all levels of your customer service platform yesterday.

@bell although im already a customer so you have literally all my info I find it extremely odd that my phone number, full name, and address was needed for me to buy a $20 Iphone dongle....

@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians

@JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.

@JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.

If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

Mrs.Brown had her new IPhone stolen in 🇨🇵 Asurian made replace difficult. Then she ran into software &Email problems with her phone. After NO help from @Bell @Outlook or @MicrosoftHelps she went to the #Bell store at #shpkMall Billy and Aaron happily helped(2 issues) great reps

Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.

I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.

@Bell I was going to get the 11 it was reserved for me. Customer service set me up online. When I get to the store they change the plans and says I couldn’t get the original one they agreed-upon. #switchandbait

I know as Canadians we get screwed by the Internet / cell phone / tv providers but omg @bell has to be the most ignorant & difficult to deal with. After 19 yrs as a customer, you all can kiss my ass! 🖕🖕🖕🖕

I know as Canadians we get screwed by the Internet / cell phone / tv providers but omg @bell has to be the most ignorant & difficult to deal with. After 19 yes as a customer, you all can kiss my ass! 🖕🖕🖕🖕

@Bell_Support Bell media owns the channel and the programming sucks just repeating the same shows all the time, every day the same shows. Reruns are good but no multiple of the same show back to back there’s tones of great things to air cause you’ve done it in the pass

Poor Mae @Bell_Support ....but I did think something bad had happened in my friend group

@RuckingHook_2 @Bell I was at telus for 20, since they were clearnet but then shit went downhill. Virgin is technically bell & had the best plan for me but holy shit, I’ve never experienced this type of service, ever.

I just had the WORST customer experience EVER with @Bell . I hope they’d follow through with that supervisor call on Monday, since apparently, their customer service employees aren’t actually doing their jobs properly and now they have completely F-ed up our account. 😤

@Bell have been a loyal customer since I got my very first cellphone [2008]. Just because I have the $60 plan now, I’m no longer eligible for any loyalty promos or discounts. This is laughable. Might have to reconsider where I put my loyalty too.

@Bell_Support Hey, I just switched to Bell Fibe 50 today, & my speeds were fine for the first 20 mins but they took a huge nosedive % now they're at 2mbps at best. What gives? I called your support and they told me there was a "12 hr outage while things were updating."

@Bell hi I recently got a s20 on a plan with Bell Aliant. For some reason it disagrees with my Wi-Fi in my house. It constantly drops connection. The Wi-Fi works perfectly well on other phones. I'm wondering what the problem might be.

@EzPz_93 @Bell @Bell_Support I'm enjoying all pennies of my money. Making sure I learn how a company that claims to be the best threat it's clients.... If I was their CEO I'd fired most of the people. If I was an employee I would quit right now. Would never accept my name associated with that.

@Bell_Support so did you refound my Dm to fix the issue you cared so much about, then no, the yes. I know all your tech understand my problem and agree with me. Then why is it not resolved? Guess it means you don't bother aboit unsatisfied client that got insulte, hung up, etc..

@Yashsodha10Ys @Bell I felt the same last time I called them. They are the worst company ever and clearly have no enough work. Take a problem, ask them to fix it and if you are happy with the way you are threated I'll send you a gift....

@Bell_Support @RobertSergiel Why do everyone say the same thing? Have you ever tought you are the source? Wouldnt it be a better business process to serve clients rather then insilting their intelligence? Don't you have enough problems to fix rather the creating?

@Bell ring ring, ive been calling support all day

@Bell_Support Still on the line. 7th technician. Literally - not an exasperated exaggeration. Level 2 tech now. Let’s see if he’ll be able to figure out why Bell shut down our main line with hundreds of residents in the city dependent on it. Well done.

Would I recommend @Bell to anyone? Absolutely not, I'm only their customer because I have no other choice, in 3 separate locations. I will drop them in a heartbeat if any other option comes along (@SpaceXStarlink) I've already dropped them in the 2 places where I do have a choice

I'm talking about latency so high that nothing gets through and it just going down for minuets on end. Totally unacceptable. We've called @Bell_Support and they have done nothing, just like all the other times we've called over the years. All I want is reliable internet.