Bell Canada Outage in Spruce Grove, Alberta

@Dixy79 @Bell_Support I’m in Edmonton and it’s been half an hour with no service.

Anyone else in #yeg having issues with their service. Aka non-existent @Bell @Bell_Support #bellmobility

@Bell_Support @Bell my credit score is not an issue, according to Equifax it is 'excellent'. Bell could not get out of their own way to keep their word and I gave them three chances to make good on it. 2/2

Please do not use @Bell @Bell_Support for your telcom. needs. I was offered a contract, directed to a store where I was told my order was not processable. Then I was told I owed $450 upfront for the $0 marketed phone. I've never received such inept service in all of my life. 1/2

@Bell EXCUSE ME. Respond to my DMs and settle my grievance regarding my horrendous experience with all levels of your customer service platform yesterday.

@bell although im already a customer so you have literally all my info I find it extremely odd that my phone number, full name, and address was needed for me to buy a $20 Iphone dongle....

@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians

@JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.

@JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.

If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.

I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.

@Bell I was going to get the 11 it was reserved for me. Customer service set me up online. When I get to the store they change the plans and says I couldn’t get the original one they agreed-upon. #switchandbait

@Bell_Support Bell media owns the channel and the programming sucks just repeating the same shows all the time, every day the same shows. Reruns are good but no multiple of the same show back to back there’s tones of great things to air cause you’ve done it in the pass

Poor Mae @Bell_Support ....but I did think something bad had happened in my friend group

@RuckingHook_2 @Bell I was at telus for 20, since they were clearnet but then shit went downhill. Virgin is technically bell & had the best plan for me but holy shit, I’ve never experienced this type of service, ever.

I just had the WORST customer experience EVER with @Bell . I hope they’d follow through with that supervisor call on Monday, since apparently, their customer service employees aren’t actually doing their jobs properly and now they have completely F-ed up our account. 😤

@Bell have been a loyal customer since I got my very first cellphone [2008]. Just because I have the $60 plan now, I’m no longer eligible for any loyalty promos or discounts. This is laughable. Might have to reconsider where I put my loyalty too.

@Bell_Support Hello, I had a number with your company. I changed it, but I want to purchase that number again, could you please help me?

@ShamanaDreams @Bell Even the in person guy was like ya there was NOTHING you could have done on your own on your end to fix this. The box isn’t working properly and he replaced it in 5 mins and left. Such a fricken hassle when the phone agents are clueless

@ShamanaDreams @Bell I got so mad I said I’ve done this countless times now it’s not working you NEED to send a tech out! She finally agreed and when the tech came out he realized we did have a faulty box in the tv room in the basement and no cable down there for 6 months

@Miss_Allison_D @Cristina331203 @Bell To answer your question, NO ONE should get those stupid extender pods that cost like $10/month. Bell should be getting proper equipment. I was told they’re looking to get better boxes and the voice control remotes to compete with Rogers (so why not actual working models too?)

@Bell_Support the network quality in South Edmonton is horrible. Data transfer reminds me of dialup days. Premium pricing for less than mediocre service ?

@Bell_Support unbelievable no service since noon and now u say no service till July 2nd at 10pm. Living downtown toronto and u can’t get service up and going faster. Disgusting shame on you!

@playboycaiiro @Bell I pray on bells downfall for the **** they put me through

@Bell Bell used to be good not anymore. No signal in certain ares in richmond hill. Thats why i switched to rogers and they keep calling me....

@Bell 3 plus days of dropping (local) calls and bars going up and down like it’s a rave. Why do I pay so much for this??? I miss MTS

@Bell @Bell_Support I have service moving appointment on June 29, technical didn’t show up. I called and was promised to have on June 30 and no one showed up. I called again and was told I had to wait to July 2nd. Is this how usually bell customers be treated ?