Bell Canada Outage in Spruce Grove, Alberta

@Bell_Support @Bell my credit score is not an issue, according to Equifax it is 'excellent'. Bell could not get out of their own way to keep their word and I gave them three chances to make good on it. 2/2

Please do not use @Bell @Bell_Support for your telcom. needs. I was offered a contract, directed to a store where I was told my order was not processable. Then I was told I owed $450 upfront for the $0 marketed phone. I've never received such inept service in all of my life. 1/2

@Bell EXCUSE ME. Respond to my DMs and settle my grievance regarding my horrendous experience with all levels of your customer service platform yesterday.

@bell although im already a customer so you have literally all my info I find it extremely odd that my phone number, full name, and address was needed for me to buy a $20 Iphone dongle....

@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians

@JohnZmhr @plbg_s @Bell @TELUS It's strangely an 'essential service' that has been rationed out by providers and streaming services it seems. Imagine if gas was only working 80% of the time or electricity was 60% power.

@JohnZmhr @plbg_s @Bell @TELUS They can also make VODs free. It's not like people aren't paying for service. I pay nearly $200 for landline, internet, and TV (basic + Cantonese). It's probably why so many are switching to Netflix.

If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.

I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.

@Bell I was going to get the 11 it was reserved for me. Customer service set me up online. When I get to the store they change the plans and says I couldn’t get the original one they agreed-upon. #switchandbait

@Bell_Support Bell media owns the channel and the programming sucks just repeating the same shows all the time, every day the same shows. Reruns are good but no multiple of the same show back to back there’s tones of great things to air cause you’ve done it in the pass

Poor Mae @Bell_Support ....but I did think something bad had happened in my friend group

@RuckingHook_2 @Bell I was at telus for 20, since they were clearnet but then shit went downhill. Virgin is technically bell & had the best plan for me but holy shit, I’ve never experienced this type of service, ever.

I just had the WORST customer experience EVER with @Bell . I hope they’d follow through with that supervisor call on Monday, since apparently, their customer service employees aren’t actually doing their jobs properly and now they have completely F-ed up our account. 😤

@Bell have been a loyal customer since I got my very first cellphone [2008]. Just because I have the $60 plan now, I’m no longer eligible for any loyalty promos or discounts. This is laughable. Might have to reconsider where I put my loyalty too.

@Bell fix your ****

Any help @Bell_Support ?

@QuirkyGirl69 ABB: Anyone But Bell. Worst company EVER to deal with. @Bell_Support

@Bell_Support My entire Bell connection is down on Waverley Road in The Beaches in Toronto. Is there a service outage in this area?

@Bell Canada. It's a bit inconvenient to have to call the Loyalty Team number to cancel my account after asking for cancel on the chat. That should be a simpler/faster process.. :(

It’s not raining, the sun is peekin’ out here in Iqaluit, and yet the cell and internet services are not working properly. (Time of this attempted tweet 9:15 am) @northwestel @Bell @Bell_Support

It’s not raining, the sun is peekin’ out here in Iqaluit, and yet the cell and internet services are not working properly. @northwestel @Bell @Bell

@Bell_Support the MyBell app hasn’t been tracking my internet usage for about 1 week. I contacted support and was told Bell is working on the issue. Why taking so long to correct this issue?

And why is it at 8:30 in the morning it takes 20 minutes on hold probably longer if I had stayed on to talk to somebody in your customer service department? @bell

Then when I tried to call and complain I was put on hold 20 minutes when it said the wait time was 1 minute. Is this customer service in 2020!!! @bell I not even your customer nor will I ever be in the future especially if this is the behaviour that you guys exhibit as a company.