Bell Canada Outage in Ancaster, Ontario

@whytock79 @Bell @startca That’s what I had before. Massive latency. 2-5% packet loss. And they couldn’t fix it.

@Bell Smart pay? What a ******* joke. An elderly lady was dumb enough to do give her banking info & was double billed for aprox15yrs & when confronted you magnanimously offered her a year's free service as if that made up 4 15yrs of the double billing. #GreedyBellCanadaSucks 🇨🇦

@Bell_Support - tech support said there’s an outage in our area (Westdale #HamOnt). Do you have an ETA on when service will be back on? Folks in our house are trying to teach @McMasterU courses, and do work with companies in Canada and US etc. Others will be in the same position.

@Bell_Support Get better training for the “highest level of customer service I can speak to”...reward loyalty..and don’t be arrogant. You’re not a monopoly anymore. That’s what you can do

Wow..@Bell_Support @Bell really sucks at customer loyalty. You’d think they’d be more willing to work with a 45 year customer. . Time to find a new provider for my mom because they sure do not deserve any more of her money. #bell #bellCanada

New order. Really????? 3 phones with you since 2009 and this is how you treat a customer koodo? Time to check with @Bell @Rogers

@bell_support experiencing an outage New & Wilson in Burlington. Estimated timeline? #desperate

You know when you’re Internet provider is stupid when Internet was a good speed during quarantine(No extra fees). Now paying for extra fees(July 1st), it has gotten progressively slower everyday. Hmm.... I think Bell really wants people to leave their Network @Bell_Support

@blaufman @louford1 @Bell_Support 👋 For the short time when I lived in Brantford (“The Telephone City” of all places!) I have a few Bell customer support & service horror stories.

@Bell_Support I looked on the internet and it said there is an outage in several areas around us

@scotcho_62 @Bell It's never been great. It seems worse lately.

@mssweetmarie @taykmr @Bell_Support @BellFibe @cogeco Hmmmm. They always tell me there is no problem. Maybe haven’t got the right person, or a helpful person.

@taykmr @mssweetmarie @Bell_Support @BellFibe I tried to get @cogeco but they said there was no line to my house and never ended up putting one in or setting me up. So seems that no one has good customer service. I wish there were options.

@mssweetmarie @Bell_Support I have the exact same issue with @BellFibe Its so annoying for the kids who are trying to get school work done. They have tested the lines say everything is fine, hello it’s not!!!

@Bell_Support This isn't directed to those who work for Bell but rather to "the powers that be" @Bell. People are relying on your services for their income and YOU AREN'T PROVIDING SUPPORT. A week with no home services isn't acceptable now.

@Bell WE NEED HELP. WE HAVE TO WORK FROM HOME. NONE OF OUR SERVICES ARE WORKING.

@Bell All home services are down. We can't even get through to someone to help us. Internet and phone are essential to work from home.

@Bell_Support @anishdhalait I'm in Burlington and NO internet. Trying a reset. Doing everything i can to avoid the pain of calling support.

@Bell I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

@Bell_Support I’m new costumer I’ve been waiting a week for cable & wifi installation. contacted costumer service and what I got as a answer was “if you are not happy you can cancel you order” i will and go back with cogeco at least they’re nice ppl thanks !

Been with @Bell for over a decade. Also was a dealer of theirs via Source Express until its closure. Call to see if they can do anything about rate plan (even reset my contract with same devices). It's literally 1/4 my current income. More or less refusing to help or give options

@lathaparticle @Bell_Support I just got off phone with level 2. They say outage in my area (Meadowvale) and will be back up sound 2:30am. Ugh.

@Bell_Support is there an outage in Mississauga?

@Bell 2hrs 23 minutes 6 customer services reps and placed on hold for a solid 35minutes and disconnected. You make it so hard to love you.

@Bell_Support Your spam catcher is broken again. Don't tell me that it is on my end as it isn't. I received 4 spam messages in a row. Please fix.

@Rogers & @RogersHelps 2 hrs today, 2 hrs last Friday on the phone w/6 agents from Customer service & Rogers preferred prgm. 6 emails. A dozen text msgs.AND still no phone, still not on the correct plan. Why did I leave @Bell again????

@Bell_Support I feel the only way that I can get my issue resolved is taking to the CEO and petitioning the monopoly that Bell has with the public. I have called and spoken with someone at bell support 10 times, had 4 tech people sent out over a 2 month time period and still no resolve.

@Bell_Support do you do cold calling? Just had someone call with an ‘offer’ told them I already have bell. Didn’t make sense they’d call existing customers. Is it a scam? He was quite rude

@Bell_Support land line has been down for >24hrs and therefore I have no internet either. Told this is a problem in the area but still no promises it will be fixed until 10pm May 12. When ppl work and do school at home how is this an appropriate timeline

@Bell_Support I have tried 10 times it did not help.