Bell Canada Outage in Hamilton, Ontario

@Bell_Support internet issues in #HamOnt ?

@Bell_Support are you reporting any internet issues on hamilton mountain?

Oh great after waiting on hold for an hour your customer service agent hung up on me. @bell you are truly the worst.

@Bell_Support Yeah it doesn't work during a major outage so it's a useless piece of sh

@Bell_Support I’d just like to see #Hwy402 get decent service that would allow for a phone conversation without dropping calls…

So we're all agreed #BellLetsTalk is just performative horseshit by a multi-billion dollar corporation trying to get PR brownie points and tax write offs? It's ok to not be ok but it's not ok to use serious issues for marketing purposes only. Tsk tsk tsk @Bell

@Bell why don’t you have a modem only option for your Bell Fibe customers? Your wifi pods work really well but your Home Hubs are terrible for customers wanting to run their own routers and wifi solutions.

Never in my worst imagined hellscape could I have conjured up the banality and societal devolution of a @bell and @TikTokCanada backed return of @Much. May Lemmy have mercy on all of us.

What a day. Rough @Bell_Support install of equipment appearently tech support hasn’t been trained on yet, and @StarbucksCanada filled my #latte to 70% so I’m low on fuel.

@whytock79 @Bell @startca That’s what I had before. Massive latency. 2-5% packet loss. And they couldn’t fix it.

@Bell Smart pay? What a ******* joke. An elderly lady was dumb enough to do give her banking info & was double billed for aprox15yrs & when confronted you magnanimously offered her a year's free service as if that made up 4 15yrs of the double billing. #GreedyBellCanadaSucks 🇨🇦

@Bell_Support - tech support said there’s an outage in our area (Westdale #HamOnt). Do you have an ETA on when service will be back on? Folks in our house are trying to teach @McMasterU courses, and do work with companies in Canada and US etc. Others will be in the same position.

@Bell_Support Get better training for the “highest level of customer service I can speak to”...reward loyalty..and don’t be arrogant. You’re not a monopoly anymore. That’s what you can do

Wow..@Bell_Support @Bell really sucks at customer loyalty. You’d think they’d be more willing to work with a 45 year customer. . Time to find a new provider for my mom because they sure do not deserve any more of her money. #bell #bellCanada

New order. Really????? 3 phones with you since 2009 and this is how you treat a customer koodo? Time to check with @Bell @Rogers

@bell_support experiencing an outage New & Wilson in Burlington. Estimated timeline? #desperate

You know when you’re Internet provider is stupid when Internet was a good speed during quarantine(No extra fees). Now paying for extra fees(July 1st), it has gotten progressively slower everyday. Hmm.... I think Bell really wants people to leave their Network @Bell_Support

@blaufman @louford1 @Bell_Support 👋 For the short time when I lived in Brantford (“The Telephone City” of all places!) I have a few Bell customer support & service horror stories.

@Bell_Support I looked on the internet and it said there is an outage in several areas around us

@scotcho_62 @Bell It's never been great. It seems worse lately.

@bell @Bell_Support why the support is being send to Philippines? I can't hear the people there so drippy.

@Primus4Home Bought the internet, didn't work for few days, was on call for 4 hours with tech rep. They put the modem on ADSL for few days until I receive new modem. New modem didn't work too. I Cancelled the service after less than a week usage. Got a bill for $59. Got @Bell now

@Bell_Support Sending you a DM. My service is working,.it's just that I can't access the link to change (pick) channels. It seems the link is broken as it's given me an error message.

@Bell ...tried online in french, in English, on PC, on a Mac on a phone and the link was broken EVERYWHERE. Whyyyy

@Bell_Support EPP customer and need help. There is a exclusive offer (essential 25 BYOD) that list video streaming as a feature of the plan. first person said that video streaming would not be charged against my monthly data. The second person said it would. Which is true?

@Bell One of the worst customer service experiences with Bell representative. The agent (Ismail, 25955) had not a slight courtesy to turn down his TV volume while he spoke with me despite knowing I couldn't hear a word. I guess he didn't care because I decided to move to @Rogers

@Bell_Support tried tweeting before regarding Serbians received nothing in reply . Time to have qualified people here in Canada and not in the Philippines. 3 modems, 1 service call by 2 technicians and now being sent my third 4K receiver and no service on one TV

@Bell_Support SOOO, I DM u and give u the order number 4 my phone and u rush someone around w/ it pronto lol, still would b 6 days from order. You've failed already, I think I'll just let your crappy "service" play out. Canada, where near monopolies run our lives, red or blue we're screwed.

@Bell So another day with Bell service, uh, no service. Three modems, two 4K receivers and now they’re sending me another, all this in 2 months and I pay them ?

@Bell_Support "We have received your order at our fulfillment centre." NOT FEELING FULFILLED:( Order online they say....I did last Saturday, now Thursday, still not shipped, If I'd walked in a store I would've had it on Saturday WTF?! Going elsewhere.