Bell Canada Outage Report in Burlington, Ontario

Hey @Bell_Support @CraveCanada is there a known outage in midtown Toronto? We’re having issues playing anything. Netflix and internet in general is fine at home.

Wow. Already chatting Live with @Bell while still waiting for your customer service.

@Bell Worked great for almost 2 years then connection kept dropping several times a day. After a month of troubleshooting and techs coming out and the problem not solved, I switched to another ISP.

@Bell_Support don’t call a customer to offer them discounts to come back to you and then charge them full price when their bill comes after 4 phone calls. What a joke. Now I’be been on hold for like 20 minutes waiting to talk to customer service.

@Bell_Support 3 months and you still cant fix my 4K signal. Never mind you can only support 1 tv 4K and still can’t deliver a consistent stream. @Rogers please send me offers.

Hey @Bell_Support how do you justify that my bill has slowly increased by $40 since July 2019 with no service changes at all.

@RichPetruniak73 @Bell They are not cheap but ya just buy a mesh router & most issues will@be long gone. Bell will never do it.

I have to reboot my @Bell modem like once a week. @ConsumerSOS should investigate them for charging customers while failing to deliver a stable service.

@Bell_Support bell Fibe your service is unbelievably terrible. You are charging $25 to watch Tenet and then throughout the entire movie service cuts out every five minutes. BRUTAL viewing experience 👎👎👎👎

@Bell has the worst customer service ever. Don’t ever do business with them! 👋🏾

@Bell_Support is the Internet Fibe service down in Toronto, Ontario. It’s been about an hour of no service.

@Bell sad you can only provide 4K TV to one TV per household. Bell fibe app doesn’t support 4KTV. When will you step up to provide a more premium service? #bellfibe #bellfibeapp

@Bell_Support Help before there’s a mutiny! I ordered four mobile plans on Dec 2. I’ve been routed to Tracking, Warehouse, and Support in Toronto, Carribean, Phillipines, Windsor. Hours on the phone. Seriously, Bell. Do you care?

@whytock79 @Bell @startca That’s what I had before. Massive latency. 2-5% packet loss. And they couldn’t fix it.

So after many times of being placed on “hold”, I cussed off a @bell supervisor for y’all terrible customer service and she final cut my services, thank god! 🙏🏾

@willlamond @Bell_Support @Bell Just follow the tweets. I’m almost at 10 broken, rotten, boxes. I wonder why our internet cuts out? Maybe I should unplug and plug it back in again.

@Bell_Support is there an internet outage in toronto right now?

@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

@centerpointmall @Bell the worst customer service ever..go ahead Derek check the video and defend our disgusting *** customer service representative but do you have audio

@AcanacInc @Dorky106 Actually tried to contact again. No such luck. As such, I contacted Bell and they had a technician on-site today. I have switched back over to @Bell and haven’t been with them in over a decade. I hope to be able to contact you later soon so I can cancel and get a refund.

@Bell Since some of you seem confused and/or hopeful after reading this I'll clear it up for you. "Available to new residential customers" these offers are never for existing customers, they of course are just trying to lure in new customers.

@Bell should try reverse engineering their customer process map. Start by calling your own call centre and see how easy it isn’t to make the smallest changes to your account. Business processes should be designed with the customer in mind, not the platforms you use to manage them

@Bell_Support @Bell This is complete Bullshit my phone is useless and my wife's is working fine both on Bell I try to make a call it just a busy signal her's goes right through when she calls mine it vibrates and says missed call. WTF Bell? It stopped, started and now this ****.

@Bell_Support when will cell service be on for Vernon, BC?????

@EComm911_info @Bell_Support Seems we need better regulations to make sure this doesn't happen in the future. These companies make huge money, they should be forced to keep their systems working in an emergency. Especially if it's only one company, not everything.

@Bell_Support What about those who needed to make emergency calls to family or whomever? We pay a lot for cell service! And you took your time letting us know what the issue was. Tisk tisk

@Bell_Support little late now bell support

@Freedom84956865 @TELUSsupport @Bell I believe bell is on telus lines, so if bell is down telus would be down and vice versa

@Bell when will cell service be on again for Vernon, British Columbia????

@Bell Frustrated by you high prices, lack of customer loyalty, and sucky customer services.