Cogeco outages and service status in Baie-Comeau, Quebec

Problems in the last 24 hours in Baie-Comeau, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Baie-Comeau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Baie-Comeau, Quebec

Latest outage, problems and issue reports in Baie-Comeau and nearby locations:

• 
  Maxime Marin (@V4SPUCC1) reported 56 seconds ago from Baie-Comeau, Quebec

  @lishhhk @cogeco @ufc Same problem here !

• 
  Maxime Marin (@V4SPUCC1) reported 48 minutes ago from Baie-Comeau, Quebec

  @imopticalpsn @cogeco Here in Quebec, been waiting on the phone for 30 minutes. No answer, still not working.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Greg Gilhooly (@GregGilhooly) reported 9 minutes ago

  I’m on hold trying to get an @cogeco technical issue resolved. Not only are there no humans to pick up the call, but the recorded messages they play while on hold are computer generated and mis-pronounce both “wi-fi” and the name of the company itself. It’s bizarre and awful.

• 
  Larry/Balker (@LSB1961LSB) reported 11 minutes ago

  @driver_error Guess they changed to high fibre and our equipment is wrong!!!! WTF why weren’t we notified. So no @cogeco till next week. Wife only talked to 5 different people and they all just pass the buck

• 
  Ryan (@moe1178) reported 12 minutes ago

  @cogeco are you serious with your technical support? What a joke!!!!

• 
  Loud mouth (@solkumar) reported 13 minutes ago

  @cogeco raised my monthly invoice right out of the blue by $50. Poor service and pathetic customer support. Called to cancel and they only work 9 to 5 from Monday to Friday. These people should be taken to code or causing misery to their customers.

• 
  HumbertOst (@christiancont) reported 13 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  Laurie Tillich (@BobsFavDaughter) reported 15 minutes ago

  @cogecohelps Why does one of our channels cut out in the middle of a show and go to a cogeco ad?? Numerous times.

• 
  HumbertOst (@christiancont) reported 16 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 20 minutes ago

  @cogeco your service is horrible. Epico is terrible. Completely random technology. Sometimes it works. Sometimes it doesn't. Your customer service is worse. After 6 months of being polite I am done. You suck.

• 
  Bob (@DogLifeOntario) reported 21 minutes ago

  .@cogeco on hold. But good news I can press 1 to set up a call back and they commit to calling back within 24-48 HOURS. Are you ******* kidding me?? That is not how callbacks work you morons. Your epico service is garbage and your customer service is WORSE than garbage!!

• 
  Katie Patterson (@PattersonKatiee) reported 22 minutes ago

  @__m3lisssa When you click on it, it will ask you to sign in, than I used my cogeco login in and it worked