Cogeco Outage in Belleville, Hastings County, Ontario

@jonnytsports @cogeco The “fix” on Monday was to change the DNS to a fixed 8.8.8.8, but that doesn’t seem to be helping here...

@cogeco Is there an outage in Trenton?? 2 days in a row I can’t work from home nor can my child do school work - no internet

@cogeco poor customer care ,misinformation.good until you have contract with them.

@cogeco hi can you please update the guide on TiVo for WWE Network and tsn2 there are things I would like to record but I can't do that if it just says WWE Network programming and to be announced

@cogeco my dads out at the moment but will have him call again guy on the phone said would send an update in 20mins which was b4 1030 and the channels have been out since yesterday i know cuz had stuff set to record which didnt cuz went into my activity and it said not recorded no signal

@cogeco please update WWE NETWORK channel 427/858 on the guide all its saying is WWE Network Programming there are things i like to record thew out the week but kinda hard to do so when thats all it says cuz its kinda hard to know whats on if thats all it says

hey @cogeco @cogecohelps please update the WWENetwork schedule on the guide there are things i'd like to record but kinda hard to do that when all it says is WWE Network Programming

Sad in Batawa ON we only receive less than 2GB for 15 years. September, Bell left us without internet for 3 weeks until we switched to @cogeco Apparently it was a simple fix the first out of 5 Bell repairman should have been able to fix. Receive faster & better service @cogeco

@WWENetwork please update the guide on cogeco tivo there is stuff i would like to record but can't do that when all its still saying is WWE Network Programing please send Cogeco the updates so they can update the guides

@leafsweetie I feel your pain, I’ve been waiting over a month for Bell to come install tv service at our new house. Was told there was service avail at new address so set up install for first day and cancelled Cogeco. A call the day before to tell me there’s an engineering delay 🙄

@cogeco @cogecohelps hire me 2 conduct corporate service training. As per usual, agents give shallow excuses 4 erroneous billing w/ the insinuation of blame (me) AND cut me off every time I try 2 speak. Was stuck with "Melissa" today. -tve attitude as soon as she answered phone.

cogeco service is awful i got there phone service on may 10 2021 and my phone isn’t working i have talked to several people who have no idea what there doing it went from an hour to a few and it was suppose to be midnight 🤬

@cogeco do any of your employees know how to deal with your equipment that doesn't work. TIVO #4 its dying a slow death, your solution is wait hours maybe days and then take more of our own time to find a solution for you. You should stand behind your service and products. #fraud

@TheCdnAcademy Hi @TheCdnAcademy I looked through your programing and was unable to find what day and time the Cogeco Fund Audience Choice Award. If you could help me out that would be awesome.

@cogecohelps @cogeco This isn't a handful of Isolated incidents. This is an issue that affects (at least) hundreds of customers. We've had multiple technicians look at the issues, and multiple routers installed. Nothing works. Clearly there is a larger problem with your epico devices.

@cogecohelps @Cenz_13 @cogeco Using that site says no issues at k7m 4n7 however the internet is down there.

@cogeco hi. My connection is down. Oakville. Ontario, L6h5l8, please advise if there are any issues with the services?

Oh Cogeco, your customer service is terrible! Still waiting for your to fix our network. But you sure can call fast for money. Pfff #poorcustomerservice #cogeco

@cogecohelps When is #cogeco going to fix audio issue with #cogecoepico, it is so frustrating and annoying!!!!!

@LUDIRTY3 Why have The ***** Cable TV Companies NEVER Given Anyone A Break on Their Bills (Many Other Companies Did But Not Bell, Roger's &/Or Cogeco) !!! >:I It's called GREED !!!

@imthtdude10 @cogeco Hi there, I'm sorry to hear that the service was down. Is it back up and running now? Thanks, Peter Cogeco