Cogeco Outage in Belleville, Hastings County, Ontario

@cogeco my dads out at the moment but will have him call again guy on the phone said would send an update in 20mins which was b4 1030 and the channels have been out since yesterday i know cuz had stuff set to record which didnt cuz went into my activity and it said not recorded no signal

@cogeco please update WWE NETWORK channel 427/858 on the guide all its saying is WWE Network Programming there are things i like to record thew out the week but kinda hard to do so when thats all it says cuz its kinda hard to know whats on if thats all it says

hey @cogeco @cogecohelps please update the WWENetwork schedule on the guide there are things i'd like to record but kinda hard to do that when all it says is WWE Network Programming

Sad in Batawa ON we only receive less than 2GB for 15 years. September, Bell left us without internet for 3 weeks until we switched to @cogeco Apparently it was a simple fix the first out of 5 Bell repairman should have been able to fix. Receive faster & better service @cogeco

@WWENetwork please update the guide on cogeco tivo there is stuff i would like to record but can't do that when all its still saying is WWE Network Programing please send Cogeco the updates so they can update the guides

@leafsweetie I feel your pain, I’ve been waiting over a month for Bell to come install tv service at our new house. Was told there was service avail at new address so set up install for first day and cancelled Cogeco. A call the day before to tell me there’s an engineering delay 🙄

@cogeco @cogecohelps hire me 2 conduct corporate service training. As per usual, agents give shallow excuses 4 erroneous billing w/ the insinuation of blame (me) AND cut me off every time I try 2 speak. Was stuck with "Melissa" today. -tve attitude as soon as she answered phone.

Well, be that as it may, I would hope that Cogeco programming is working towards a resolution as this is unacceptable in this day and age. Your competitors seem to have an HD choice for their loyal customers.

@cogecohelps Is there a channel with a burning fireplace and or Christmas music channel..A loyal Cogeco customer...

Anyone else in #Belleville without @Cogeco service? Neighbor down the road is fine, but we’re out totally. No phone, internet or tv.

@cogeco I was also seeing 10+ dB of noise in some instances which is why I tried the attenuator. Had a similar issue around this time last year and it ended up being noise in the area.

@cogeco Tech arrived, found a bad "tap" up in the wires outside. "Priority" call, this p.m. or tomorrow a.m. No one came. I called again: 5 (five) days, and where to find sympathy in the dictionary.

@cogeco On Tuesday, when there was an issue in my area and I was told to wait until it was resolved. I've also tried a 10 dB attenuator and the issue persists on both modems.

to anyone that has cogeco internet in peterborough and it isn’t working, there is currently an outage for phone, tv, and internet @Ptbo_Canada @PtboExaminer

@cogeco Two service calls, a different modem, and 5 months with no fix.

@cogeco Internet, phone, and tv are not working around spillsbury drive in peterborough

@cogeco I was able to get it going again, I believe it's the coaxial cable that is the problem since the issue resolved itself when I played around with the cords. How would I go about getting a new coaxial cable and/or splitter (cable and wifi are on a splitter)

@cogeco I am on the call with your tech support. They have put me on hold 25 minutes and not checked in once. This is a horrible first experience with #Cogeco.

@cogeco I am on the call with your tech support. They have put me on hold 23 minutes and not checked in once. This is a horrible first experience with #Cogeco.

Day 4 and still no service with #Cogeco. Back office has no clue about what is happening and they keep transferring me to differents departments. So frustrating! Moving to #Cogeco was a huge mistake.