Cogeco Outage in Belleville, Hastings County, Ontario

@cogeco my dads out at the moment but will have him call again guy on the phone said would send an update in 20mins which was b4 1030 and the channels have been out since yesterday i know cuz had stuff set to record which didnt cuz went into my activity and it said not recorded no signal

@cogeco please update WWE NETWORK channel 427/858 on the guide all its saying is WWE Network Programming there are things i like to record thew out the week but kinda hard to do so when thats all it says cuz its kinda hard to know whats on if thats all it says

hey @cogeco @cogecohelps please update the WWENetwork schedule on the guide there are things i'd like to record but kinda hard to do that when all it says is WWE Network Programming

Sad in Batawa ON we only receive less than 2GB for 15 years. September, Bell left us without internet for 3 weeks until we switched to @cogeco Apparently it was a simple fix the first out of 5 Bell repairman should have been able to fix. Receive faster & better service @cogeco

@WWENetwork please update the guide on cogeco tivo there is stuff i would like to record but can't do that when all its still saying is WWE Network Programing please send Cogeco the updates so they can update the guides

@leafsweetie I feel your pain, I’ve been waiting over a month for Bell to come install tv service at our new house. Was told there was service avail at new address so set up install for first day and cancelled Cogeco. A call the day before to tell me there’s an engineering delay 🙄

@cogeco @cogecohelps hire me 2 conduct corporate service training. As per usual, agents give shallow excuses 4 erroneous billing w/ the insinuation of blame (me) AND cut me off every time I try 2 speak. Was stuck with "Melissa" today. -tve attitude as soon as she answered phone.

Well, be that as it may, I would hope that Cogeco programming is working towards a resolution as this is unacceptable in this day and age. Your competitors seem to have an HD choice for their loyal customers.

@cogecohelps Is there a channel with a burning fireplace and or Christmas music channel..A loyal Cogeco customer...

Anyone else in #Belleville without @Cogeco service? Neighbor down the road is fine, but we’re out totally. No phone, internet or tv.

I just got a deal literally 100X better with Bell that Cogeco would never in their life give me hollllly

@cogeco I spoke to tech twice....and they said contact customer service....I keep getting tech.

@cogeco I know that we are outside your service area. What I’m trying to understand is why Cogeco salespeople are making appointments with my neighbours to install “high speed” internet. If you could answer that I would appreciate it. Thanks

@cogeco How do I get channel 426....I have called - huge wait times, I have online msg'ed - kept getting technical support....my mum wants to watch tennis and it'll be over before I get this problem solved. I need channel 426.....

@TekSavvyBuzz Incompetent Cogeco. No way to escalate beyond the wall of anonymous support. 2 weeks + of problems. One day off work, and another one proposed.

Hey @Bell_Support This weekend a salesperson from @cogecohelps came to my door in @Aburg_TownHall offering up to 1gig of internet using existing bell service lines. We don’t yet have FTTH and Cogeco doesn’t have coax service in my Amherstburg On. neighborhood. Is this possible.

@cogeco please send me an email I can contact to discuss my upcoming payment. I insist on not paying for this month as your service has been anything but exceptional. I've called countless times without anything being resolved and even had a tech here to replace my modem.

@cogeco I tried calling the number you gave me it says it is not in service

@cogeco Hey Jodi, is there a service outage with cogeco in the kingston area currently. I was watching tv this morning and now its not working with ref code 0600. Cheers,

@cogeco remote control problems with a PACE DC550D..tried new batteries... buttons not lighting up when pressed