Cogeco Outage in Belleville, Hastings County, Ontario

@jonnytsports @cogeco The “fix” on Monday was to change the DNS to a fixed 8.8.8.8, but that doesn’t seem to be helping here...

@cogeco Is there an outage in Trenton?? 2 days in a row I can’t work from home nor can my child do school work - no internet

@cogeco poor customer care ,misinformation.good until you have contract with them.

@cogeco hi can you please update the guide on TiVo for WWE Network and tsn2 there are things I would like to record but I can't do that if it just says WWE Network programming and to be announced

@cogeco my dads out at the moment but will have him call again guy on the phone said would send an update in 20mins which was b4 1030 and the channels have been out since yesterday i know cuz had stuff set to record which didnt cuz went into my activity and it said not recorded no signal

@cogeco please update WWE NETWORK channel 427/858 on the guide all its saying is WWE Network Programming there are things i like to record thew out the week but kinda hard to do so when thats all it says cuz its kinda hard to know whats on if thats all it says

hey @cogeco @cogecohelps please update the WWENetwork schedule on the guide there are things i'd like to record but kinda hard to do that when all it says is WWE Network Programming

Sad in Batawa ON we only receive less than 2GB for 15 years. September, Bell left us without internet for 3 weeks until we switched to @cogeco Apparently it was a simple fix the first out of 5 Bell repairman should have been able to fix. Receive faster & better service @cogeco

@WWENetwork please update the guide on cogeco tivo there is stuff i would like to record but can't do that when all its still saying is WWE Network Programing please send Cogeco the updates so they can update the guides

@leafsweetie I feel your pain, I’ve been waiting over a month for Bell to come install tv service at our new house. Was told there was service avail at new address so set up install for first day and cancelled Cogeco. A call the day before to tell me there’s an engineering delay 🙄

@cogeco @cogecohelps hire me 2 conduct corporate service training. As per usual, agents give shallow excuses 4 erroneous billing w/ the insinuation of blame (me) AND cut me off every time I try 2 speak. Was stuck with "Melissa" today. -tve attitude as soon as she answered phone.

@cogecohelps Hey Cogeco, I waited on hold for 15 mins, talked to Tech support for 20 mins to be put on hold again and then be disconnected. Called again and waited for 15 mins on hold to be disconnected again!!! What is going on!!! This service sucks!!!

@TekSavvyCSR 22 hours in and still no resolution to the outage in downtown Kingston? I know the original issue was with #cogeco but they show their problems resolved at 2:34 for morning. Why are #Teksavvy customers still not connected?

@nejsnave We use Cogeco because it's the only internet provider that will give r area any service. It's also the "cheapest" we r paying on disability. I also use Chatr for my cell provider as they don't expect u to have perfect credit like the other places do. That's over $200 a month. 1/

The same time every day @cogeco this is getting out of hand. Here i am yet again for the 14th day in a row unable to use the internet at this time of day at all. 3 years of this issue. Still no answers.

Today I learned that if you have a mobile number on your account cogeco will text you if there's an outage?! Hopefully services will be back up soon

@cogecohelps hi how much notice is required to cancel Internet services & close Cogeco account?

We have to invest in an unlimited mobile hotspot for now while we wait for our Starlink satellite service for later this year. I have tried execulink, vmedia, kwic, storm, xplornet, kos, Rogers, Bell, Teksavvy, Cogeco.

@willfranciz Nah cogeco sucks

If Cogeco could get their **** together and fix the connection in my area that'd be great. Unless they don't mind paying for my data bill.

@cogeco @cogecohelps Looking for help on accessing my webmail account. Keep receiving a 'address book service is unavailable' message, and chat is not working.