Cogeco outages and service status in Châteauguay, Quebec

Problems in the last 24 hours in Châteauguay, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Châteauguay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KNugent4118 🇨🇦🇨🇦🇨🇦 (@KNugent4118) reported 2 minutes ago

  @ClunekMarika @Rogers @RogersHelps Unfortunately we don't have Cogeco available in our area. Damn monopoly.

• 
  Paul Robinson (@robinson_p_g) reported 2 minutes ago

  @cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?

• 
  chad (@sylvestor1967) reported 3 minutes ago

  @ryangerritsen It took me 4 hours on the phone and 3 weeks later I finally got Cogeco to stop my service. There are rules on the books now but they have you got around and around leading nowhere. This is why we need competition up here for the 3 big suppliers to shake in their boots.

• 
  Violence is a construct (@wokeupviolent) reported 4 minutes ago

  [DOW JONES NEWSWIRES] Cogeco Communication's Breezeline Write-Down Raises Odds of U.S. Exit — Market Talk

• 
  Sport Junkie (@adrenalinehooks) reported 6 minutes ago

  @cogecohelps I shouldn't have to follow anyone and DM but sitting on hold for 1:14 is ridiculous!! The call is because of the Cogeco creep, every few months the bill goes up! Is there better service, obviously not. Loosing channels but prices keep going up. So damn frustrating!!

• 
  CanadianSoul 🇨🇦 🇩🇰 (@carol_nasvytis) reported 9 minutes ago

  @peggy_blair It’s ridiculous. Like when I called Cogeco to negotiate a better deal - I was told the advertised rates were only for new customers. So I became an former customer and switched to Bell now that bill is going through the roof. I don’t want to play this game 😡 Just stop gouging me

• 
  The Terrible Hook (@TheTerribleHook) reported 12 minutes ago

  @cogecohelps Guests asking for their own cart in a full service hotel is definitely at the top of the list. When you're on vacation you're supposed to avoid physical labour - but these people don't get it, and they have a hissy fit. #Cogeco

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  Wayne Anderson (@CanadianCurmudg) reported 13 minutes ago

  @cogecohelps When will Cogeco resolve the email issue

• 
  John Bugailiskis (@John_Bug) reported 14 minutes ago

  Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?

• 
  Peter Ratcliffe, forever Canadian 🇨🇦 (@PeterHRatcliffe) reported 14 minutes ago

  @cogecohelps wasting time trying to get to a customer service agent seems to be a normal part of the Cogeco Experience. We have periods of impossible to watch EPICO TV daily because of lack of bandwidth and signal drops. Will soon be going back to Bell Fibe unless we can ../2