Cogeco outages and service status in Châteauguay, Quebec

Problems in the last 24 hours in Châteauguay, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Châteauguay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇨🇦 Brian Jakovina (@bjakovina) reported 7 minutes ago

  @cogeco You sent me a final bill as our service is done, my father in law passed away, for $0.49.....50 cents. You really are going make me incur a etransfer charge with my bank for $0.49 cents? Seriously? No, are you really serious?

• 
  Broken Blue (@BrokenBlueOrg) reported 8 minutes ago

  Do NOT, under ANY circumstances, use @cogeco mobile. Never (and with the state of Canada's telecom industry this is saying something) have I ever seen a more disorganized, complete MESS of a company. Impossible to deal with, terrible hours and their system is AWFUL.

• 
  Steve Pipes (@steve_pipes) reported 10 minutes ago

  Signed up for 2Gbps service from @cogeco this morning! Was done very conveniently online through their chat service and had the modem in 2 hours! Got home and set it up and only have 1Gbps! Now I have been on the phone with 3 agents who can’t help! @cogecohelps #help

• 
  roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported 12 minutes ago

  guys the funniest ******* thing ever has happened for a few days our tv has been glitching big time we went on a streaming service and it said "sorry, you have to be in the uk" so we check the inputs and ??? for some reason our tv is now Cogeco (a ******* canadian tv service)

• 
  Leslie Saker (@lesliesaker) reported 15 minutes ago

  @cogeco is so inept. Customer service does not exist. 3 hours on the phone and not one person seems to know who is responsible for what.

• 
  Bob (@DogLifeOntario) reported 16 minutes ago

  .@cogeco on hold. But good news I can press 1 to set up a call back and they commit to calling back within 24-48 HOURS. Are you ******* kidding me?? That is not how callbacks work you morons. Your epico service is garbage and your customer service is WORSE than garbage!!

• 
  Charles (@lloyder1971) reported 16 minutes ago

  @cogeco bunch of thieves. Called today to cancel our mother’s cable as she’s been in hospital over 2 months and is never coming home. Apartment is empty but because she can’t call herself she’s had to pay still. She can’t ******* talk. #cogecothieves

• 
  BBall QT 🇨🇦 KC Kings Counsel & the Sunshine Band (@BBallQTat) reported 17 minutes ago

  Wow @cogeco @cogecohelps outage during Masters. It's like the old days of failures middle of Super Bowls middle of Tyson fight. How many 9's do you provide? Five 9s? Four? Three 9s?

• 
  Fonz (@Allittlefish) reported 18 minutes ago

  @robson_tri87484 @cogeco Same here. Wish they never brought this EPICO crap on. Sorry Cogeco but you went backwards. Talk to you soon.

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 19 minutes ago

  I spend more time on the phone with @cogeco these days than people from my own family. @cogeco sucks. Do better