Cogeco outages and service status in Chatham, Ontario

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Chatham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Chatham, Ontario

Latest outage, problems and issue reports in Chatham and nearby locations:

• 
  coleefy 🇨🇦🇵🇭🏳️‍🌈 ➐ (@coleefy) reported 26 minutes ago from Chatham-Kent, Ontario

  @cogeco Hey Cole, Cole here. Internet in Chatham is down for 15 mins already :(

• 
  Michael Pearce (@PearceyFiveO) reported 29 minutes ago from Chatham-Kent, Ontario

  Hey @cogeco my home Internet is down. I need a technician, but when I asked to have a tech wait at my house between 8am-5pm until I got home during that window, that was not acceptable. But you’re asking me to do exactly that.

• 
  Jennifer L Eagleson (@Anti_Darkiplier) reported 56 minutes ago from Chatham-Kent, Ontario

  Seriously @cogeco get your shit together. I’m tired of my internet dropping and for me having to go onto data to get anything done.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lesley (@Lesley_Bergen) reported 3 minutes ago

  I live in a townhome complex. Wifi has been down since noon when road crew cut cable. I called immediately and was told they would fix it THIS afternoon. This evening, I spent 1-1/2 hours on hold with @cogeco only to be told it will be another 24-48 hours!!

• 
  🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported 4 minutes ago

  Looks like @Cogeco has a major outage in Trenton and maybe even wider.

• 
  JerryP (@yarop) reported 5 minutes ago

  What a crappy service it is. Calling customer service twice, and after listening each time for a while for useless suggestions, I heard: "Thank you for calling Cogeco ", and was disconnected twice. How disrespectful and rude it is. I'm done with Cogeco.

• 
  MrsB (@mrsburnside2011) reported 7 minutes ago

  @cogeco it’s really hard to stay a customer when your services are going down every month. Yet again, your website says a fibre line was cut in my neighbourhood and the ETA for repair is over eight hours away.This is ridiculous. It happens too often for it to be an accident.

• 
  Blair (@blairs1) reported 8 minutes ago

  @cogeco appreciate you trying to get my business back but don’t think sending your door to door sales people out with the worst air quality is the way to go. Cc: @cogecohelps

• 
  t time (@rocketjr12345) reported 10 minutes ago

  Ontario wide cogeco outage #GetMeOutOfThisProvince

• 
  Gator 🇨🇦 (@wallygator23) reported 12 minutes ago

  @Lexi58746074319 @cogecohelps @cogeco Yeah **** happens, I get that, you can’t even get on their site to get any info and they don’t go out of their way to give you any information. It seems to be happening a lot!

• 
  Jeff LeBlanc (@JeffLeBlanc777) reported 16 minutes ago

  Got my @cogeco Internet bill and it went from $86.97/mth to $150.76/mth. Been a customer for 25+ years and still have to make the annual call to get the bill and rate adjusted to latest promo. Such a bad business practice! Maybe send me a new offer BEFORE jacking the rate?

• 
  Sampson.d.ramm (@SampsonRamm) reported 17 minutes ago

  @cogeco You posted a pic of a dump truck and downed wires, is that implying that is the cause of the mass outage? If so, where is the redundancy in the system that would prevent this one area from bringing down service across eastern Ontario?

• 
  Richard P (@richardp) reported 19 minutes ago

  @candacelynnxo @cogecohelps Down for me in Port Hope. With the website down I guess it is a Cogeco wide issue.