Cogeco outages and service status in Chatham, Ontario

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Chatham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Chatham, Ontario

Latest outage, problems and issue reports in Chatham and nearby locations:

• 
  coleefy 🇨🇦🇵🇭🏳️‍🌈 ➐ (@coleefy) reported 40 seconds ago from Chatham-Kent, Ontario

  @cogeco Hey Cole, Cole here. Internet in Chatham is down for 15 mins already :(

• 
  Michael Pearce (@PearceyFiveO) reported 43 minutes ago from Chatham-Kent, Ontario

  Hey @cogeco my home Internet is down. I need a technician, but when I asked to have a tech wait at my house between 8am-5pm until I got home during that window, that was not acceptable. But you’re asking me to do exactly that.

• 
  Jennifer L Eagleson (@Anti_Darkiplier) reported 56 minutes ago from Chatham-Kent, Ontario

  Seriously @cogeco get your shit together. I’m tired of my internet dropping and for me having to go onto data to get anything done.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 3 minutes ago

  @cogeco your Epico system and customer support are the worst I have seen in 40 years. Channels work and then don't. DVR is garbage and try to even find the 1-800 number. We keep it on the fridge because you can't find it anywhere on the website which is useless.

• 
  katie MINISH CAP ENJOYER (@yanitaoo) reported 5 minutes ago

  @cogeco THE INTERNET IS DOWN AGAINNNNNNN GET UR **** TOGETHERRRRR I HAVE A RIVALS MATCH TO GET BACK TO

• 
  S T Lake (@Stabatare) reported 7 minutes ago

  @cogeco Your INTERNET IS **** AND ISNT WORKING ANYWHERE IN BELLEVILLE ONTARIO!!!!

• 
  xAssassins Lord (@xassassinsswef) reported 8 minutes ago

  Hey @cogeco your internet is down in Kingston Ontario and your helplines aren’t available wtf is going on

• 
  CREASE19 BREAKING NEWS (@Crease19NEWS) reported 9 minutes ago

  @KellySuzanne9 @corpcapture @cogeco Were down in Canada Ontario too

• 
  Lexi (@Lexi58746074319) reported 11 minutes ago

  @passepruneau @cogeco One of the worst handling of a crisis from a PR/customer service standpoint I’ve seen in a long time.

• 
  Norm (@quietlybless) reported 12 minutes ago

  @cogeco HORRIBLE service for months. Customer service manipulates people over the phone to avoid issuing credits. Will be requesting large refund when contract is over & calls are reviewed @CRTCeng

• 
  Rolomite (@rolomite) reported 12 minutes ago

  Hi @Cogeco, could you please confirm whether evening phone support for existing-account and billing issues has been discontinued? It appears customers can still call in the evening to purchase new services, but not to deal with an existing account. Is that correct?

• 
  Ciel21 ♠️♦️♣️💜🇨🇦🍁 (@Ciel2114) reported 13 minutes ago

  @JTkksmom @cogeco The downpour here caused our wifi router to reboot. Wonder if a hydro pole was down in your area?

• 
  Jeff LeBlanc (@JeffLeBlanc777) reported 14 minutes ago

  Got my @cogeco Internet bill and it went from $86.97/mth to $150.76/mth. Been a customer for 25+ years and still have to make the annual call to get the bill and rate adjusted to latest promo. Such a bad business practice! Maybe send me a new offer BEFORE jacking the rate?