Cogeco outages and service status in Chatham, Ontario

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Chatham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Chatham, Ontario

Latest outage, problems and issue reports in Chatham and nearby locations:

• 
  coleefy 🇨🇦🇵🇭🏳️‍🌈 ➐ (@coleefy) reported 4 minutes ago from Chatham-Kent, Ontario

  @cogeco Hey Cole, Cole here. Internet in Chatham is down for 15 mins already :(

• 
  Michael Pearce (@PearceyFiveO) reported 28 minutes ago from Chatham-Kent, Ontario

  Hey @cogeco my home Internet is down. I need a technician, but when I asked to have a tech wait at my house between 8am-5pm until I got home during that window, that was not acceptable. But you’re asking me to do exactly that.

• 
  Jennifer L Eagleson (@Anti_Darkiplier) reported 30 minutes ago from Chatham-Kent, Ontario

  Seriously @cogeco get your shit together. I’m tired of my internet dropping and for me having to go onto data to get anything done.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kevin (@ezrock_tor) reported 7 minutes ago

  Your service is down in Oakville,no phone support 🤬 @cogeco

• 
  Redinhamilton (@redinhamilton) reported 9 minutes ago

  @cogecohelps Red-light is a horrible internet company who's website wont allow you to access account when it claims your password isnt correct. That would be cogeco btw. Plain. Garbage

• 
  CRASH (@asharpe004) reported 11 minutes ago

  @cogeco What’s the image showing? Is this one wire damage responsible for the issues in numerous cities?

• 
  TheBigM (@johnref59) reported 15 minutes ago

  @CanadasLeafs @RogersHelps and cogeco, probably the worst. their epico system is down once a week. stopped calling, just takes the down days off the bill, its been 3 months of not a full payment, no calls yet.

• 
  Ashleigh Atkinson (@IronForgedFit) reported 15 minutes ago

  @cogeco Do better! Internet keeps dropping for prolonged periods of time. Your customer service chat drops and we have to start all over, it’s impossible to talk to anyone (such a poor connection on your end that they ended the call). This is atrocious for what people pay.

• 
  terk (@itsterki) reported 17 minutes ago

  @endofsuburbia @MikeDoris @cogeco Satellite internet is *** compared to fibre, slow speeds, more latency and a stormy day? Say goodbye to internet

• 
  Clare A (@Murphysmom67) reported 19 minutes ago

  RN I switched from Telus to Cogeco. I was told I didnt need a new SIM card bc Cogeco runs on Telus lines. Telus just disconnected me from the network. I have no calls, text or data. Your Chat line told me to call Mobility support. Apparently they dont understand what not activated on the network means. I need a Cogeco SIM card or to b reconnected to the network. What can u do to help? @cogecohelps

• 
  Blair (@blairs1) reported 19 minutes ago

  @cogeco appreciate you trying to get my business back but don’t think sending your door to door sales people out with the worst air quality is the way to go. Cc: @cogecohelps

• 
  Rolomite (@rolomite) reported 20 minutes ago

  Hi @Cogeco, could you please confirm whether evening phone support for existing-account and billing issues has been discontinued? It appears customers can still call in the evening to purchase new services, but not to deal with an existing account. Is that correct?

• 
  Leanne Vanoostveen (@LeanneVanoostv1) reported 21 minutes ago

  @cogeco we have had pretty much no internet for the most two months. have called cogeco numerous times. Changed modems. Paid network specialist’s to come to the house and we still have no internet. Same with others on our street. Yet cogeco does nothing and offers nothing.