Cogeco outages and service status in Chatham, Ontario

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Chatham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Chatham, Ontario

Latest outage, problems and issue reports in Chatham and nearby locations:

• 
  Jennifer L Eagleson (@Anti_Darkiplier) reported 16 minutes ago from Chatham-Kent, Ontario

  Seriously @cogeco get your shit together. I’m tired of my internet dropping and for me having to go onto data to get anything done.

• 
  coleefy 🇨🇦🇵🇭🏳️‍🌈 ➐ (@coleefy) reported 26 minutes ago from Chatham-Kent, Ontario

  @cogeco Hey Cole, Cole here. Internet in Chatham is down for 15 mins already :(

• 
  Michael Pearce (@PearceyFiveO) reported 33 minutes ago from Chatham-Kent, Ontario

  Hey @cogeco my home Internet is down. I need a technician, but when I asked to have a tech wait at my house between 8am-5pm until I got home during that window, that was not acceptable. But you’re asking me to do exactly that.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dianne Williams (@SDM_1900) reported 30 seconds ago

  @cogeco STILL HAVING PROBLEMS!!!

• 
  Leanne Vanoostveen (@LeanneVanoostv1) reported 43 seconds ago

  @cogeco we have had pretty much no internet for the most two months. have called cogeco numerous times. Changed modems. Paid network specialist’s to come to the house and we still have no internet. Same with others on our street. Yet cogeco does nothing and offers nothing.

• 
  MamaStyles (@MamaStyles77) reported 6 minutes ago

  It’s going to take two days to create a ticket to fix my phone. 4 months now and @cogeco new mobile service is a mess. I don’t suggest switching to them.They’ve made a ticket to help me but they can’t figure out why my phone can’t make phone calls. 😡

• 
  Leanne Vanoostveen (@LeanneVanoostv1) reported 12 minutes ago

  @cogeco time to switch to bell and I would suggest to anyone to never use cogeco for anything ever. Like ever.

• 
  Fyble (@Fyble) reported 13 minutes ago

  @cogeco Is there an update on this? Bell is a good alternative if you can’t provide good customer service

• 
  Clare A (@Murphysmom67) reported 16 minutes ago

  RN I switched from Telus to Cogeco. I was told I didnt need a new SIM card bc Cogeco runs on Telus lines. Telus just disconnected me from the network. I have no calls, text or data. Your Chat line told me to call Mobility support. Apparently they dont understand what not activated on the network means. I need a Cogeco SIM card or to b reconnected to the network. What can u do to help? @cogecohelps

• 
  JerryP (@yarop) reported 17 minutes ago

  What a crappy service it is. Calling customer service twice, and after listening each time for a while for useless suggestions, I heard: "Thank you for calling Cogeco ", and was disconnected twice. How disrespectful and rude it is. I'm done with Cogeco.

• 
  Rod Marois (HE/HIM) (@patchcollecter) reported 17 minutes ago

  WAS ANY ONE ELSES NET DOWN IN PTBO ONT FOR COGECO I THINK THE DUMB ASSES CUT ME OFF WITH OUT NOTICE :::::::

• 
  MANISH AHLUWALIA (@ahluwaliamanish) reported 20 minutes ago

  @cogeco @cogecohelps terribly disappointed with the manner in which customer is treated by the so-called Loyalty team. I would not recommend anyone taking Cogeco’s internet!

• 
  🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reported 26 minutes ago

  Looks like @Cogeco has a major outage in Trenton and maybe even wider.