Cogeco Outage Report in Eden Mills, Ontario

@cogeco I have now wasted 2 evenings waiting for a technician to not show up. At least on Tuesday I got a phone call to cancel at the last minute.

@cogecohelps ever since we switched to cogeco we get the best intermittent service that just disconnects completely for no reason. It's super. Love it.

@farmgateguy @cogeco Why is the Cogeco TiVo app not working??? My credentials are correct but cannot log in

@cogecohelps At least you have a tv with working cable to watch the Leaf game! My HD channels including on demand stopped working last Thursday night. After a VERY long weekend a tech arrived and was able to fix problem , now ANOTHER 5 business days! Hating cogeco!

@cogecohelps Hi Sandra, If u could please DM me w/ the best # to call. I was able to connect Cogeco, the problem was half addressed. W/ a Technician coming in on Thurs; when in this case is late&very urgent. I shouldn't be spending 3+ hours on my day off considering I'm an RN in a busy ICU.

@cogeco can you please fix your wifi services. Literally been 2 weeks and it keeps disconnecting from the internet all the time. A cogeco employee even came to take a look yesterday and said "everything is perfectly fine" but we get disconnected every ******* 10 minutes still?

@ShartyMcWaffles @cogeco Lol ahh the ol’ burner account! People blaming Cogeco like it’s their fault someone put a shovel in the ground without marking first is nonsense. We did a ton of landscaping and digging recently on our property, I couldn’t imagine being the reason the whole county is down now.

@cogeco A permanent fix would be a second and third fiber run for high availability underground. Until you do that everything on your network is temporary duct tape fixes. I'll be going to the CCTS because you have never resolved my issues to my satisfaction. Ever!

@cogeco Weird. The pole is standing. Was it a dip down the pole the car snagged?

@Revanarchy @cogecohelps I’m just as angry as the next customer, but how do you expect Cogeco to prevent morons from digging without permission? Anyone can get a backhoe on their property and cut the line, ruining it for everyone. Marking your property before you dig IS FREE.

.@vianet and @cogeco, any word on when our #internet will be restored? I am in #Muskoka, but I understand the internet is down across a chunk of #Ontario.

@cogecohelps @Coleman42 It is a cogeco problem though. No shovels were put in the ground. It was a suspended cable that was broken. In this case if it was in the ground we'd all still have internet lol

@krisbanfield @cogeco I didn't mean to be blaming them. I know it's not their fault. What I mean is how are there that many stupid people in this area. lol

Someone from #cogeco is currently at my address. My internet is having trouble connecting. I have his vehicle number in case I have issues and I have to call #cogeco to send someone back out to fix the issue.

@ShartyMcWaffles @cogeco Hi there. I get your frustration. Silly question. How is it @cogeco fault if someone doesn't call Ontario One Call before digging? Or there is a vehicle accident that takes out infrastructure? At least they are trying to fix the issue and alerting us to the issue.