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Cogeco

Cogeco Outage Report in Gatineau, Outaouais, Quebec

Why is my Cogeco service not working?

Some problems detected

Users are reporting problems related to: internet, tv and total blackout.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Cogeco

Cogeco is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 56% Internet (56%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Live Outage Map Near Gatineau, Quebec

The most recent Cogeco outage reports came from the following cities: Ottawa.

CityProblem TypeReport Time
Ottawa Internet 25 days ago
Ottawa Wi-fi 29 days ago
Ottawa Internet 2 months ago
Ottawa Internet 2 months ago
Gatineau Internet 3 months ago
Ottawa Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • mr_sewali
    Adrian🇺🇬 (@mr_sewali) reported from Ottawa, Ontario

    @cogecohelps Does Cogeco offer service in Ottawa?

  • wesmacdonald
    Wes MacDonald (@wesmacdonald) reported from Ottawa, Ontario

    @cogeco Not sure this is an account problem but okay.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • Mikemmarchand
    Michael Marchand (@Mikemmarchand) reported

    @cogeco the absolute worst customer service comes from cogeco cable...

  • rho_sigma_eta
    Russell Harper (@rho_sigma_eta) reported

    @cogecohelps @cogeco I did try unplugging it for three minutes, also rebooting via the HTML interface. I just now tried the pin reset. Same result, failed with ISP Blocking Service, code 202. Can connect the TV via Cellular Hotspot, and other diagnostics show connectivity, so TV wireless is working.

  • PaulChato
    Paul Chato (@PaulChato) reported

    @cogecohelps @willipowell @cogeco Hello Cogeco. That was me. So far it is working but what was with the service over the past three days? Had to reboot every day. We’re in Burlington ONT.

  • DomaLady
    LooksLike (@DomaLady) reported

    @cogeco Hi @cogeco, the line was ripped down by a transport truck in Peterborough. Dublin St.

  • Maitryn
    M Aitryn (@Maitryn) reported

    @Bell Hey Bell, you’ve made me actually regret leaving Cogeco for your crappy service. Way to go

  • shayman
    Steve Hayman 💉 💉 (@shayman) reported

    @cogecohelps @Sportsnet Not the first time that trying to authenticate so I can get Sportsnet has failed in exactly this way. One time I was desperate enough that I actually purchased a month of Sportsnet thru Apple TV even though I already had it through Cogeco. Please fix so it doesn't happen again.

  • StuWilson1892
    Stu Wilson (@StuWilson1892) reported

    @cogecohelps @cogeco all I've done today is turn it on. I've had to reset twice . It just doesn't work . And you lot don't care Hence the switch

  • JoeMam1
    Professor of the cut (@JoeMam1) reported

    @cogecohelps @cogeco Nope no questions, it's just ridiculous you don't have a faster upload speed. I have 750mb service with @bell.

  • Coatesy3
    Paul Coates (@Coatesy3) reported

    @timhauraney No Cogeco tv service in Niagara. Lots of updates please!!

  • DaveRiehl
    Dave Riehl (@DaveRiehl) reported

    @cogecohelps Our @Cogeco Business internet service in Huntsville is seeing 10-15% packet loss. Called support and they say someone will be out in 5 business days!!? Is 5 day response times really your standard for business customers?