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Cogeco

Cogeco outages and service status in Kanata, Ontario

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Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Kanata, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kanata, Ontario

The most recent Cogeco outage reports came from the following cities: Ottawa, and Carleton Place.

CityProblem TypeReport Time
Ottawa Internet 10 days ago
Carleton Place Wi-fi 12 days ago
Ottawa TV 1 month ago
Ottawa Internet 3 months ago
Ottawa Wi-fi 3 months ago
Ottawa Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • mr_sewali
    AdrianπŸ‡ΊπŸ‡¬ (@mr_sewali) reported from Ottawa, Ontario

    @cogecohelps Does Cogeco offer service in Ottawa?

  • wesmacdonald
    Wes MacDonald (@wesmacdonald) reported from Ottawa, Ontario

    @cogeco Not sure this is an account problem but okay.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterHRatcliffe
    Peter Ratcliffe, forever Canadian πŸ‡¨πŸ‡¦ (@PeterHRatcliffe) reported

    @cogecohelps wasting time trying to get to a customer service agent seems to be a normal part of the Cogeco Experience. We have periods of impossible to watch EPICO TV daily because of lack of bandwidth and signal drops. Will soon be going back to Bell Fibe unless we can ../2

  • LynRandom1965
    LynRandom1965πŸ‡¨πŸ‡¦ (@LynRandom1965) reported

    @MulbearA @CTVNews THIS THIS THIS @cogeco does the same thing. They let you think you're locking in the price on a 2 year contract then when they raise your bill they THEN tell you it's the promotion you locked in. No competition & the CRTC allows these deceitful ******* to get away with this ****.

  • Dom_Posts
    Dom (@Dom_Posts) reported

    @MinorityFinge @blunt_always @andyalbertan Bell and Cogeco don't over charge new customers, they charge less than most US providers. They simply do. The only issue Canada has with telecom, is that there is nothing to stop them from increasing that price on existing customers unless it's a contract price freeze deal

  • Goddamngreek1
    Goddamngreek (@Goddamngreek1) reported

    @cogeco Your customer service sucks. Wtf is going on..!?!? Your employees don't know how to resolve an issue with the customer. It's easy to sign up with your company but hard as hell to terminate a contract.

  • FavaroKaren
    Karen Favaro (@FavaroKaren) reported

    @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca

  • rraj2k12
    Shan Kumar πŸ‡¨πŸ‡¦πŸπŸ‡¨πŸ‡¦ (@rraj2k12) reported

    @cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?

  • JustinSmith1087
    Justin Smith (@JustinSmith1087) reported

    @cogecohelps In other words, what can I do because @cogeco goes down so often, which takes me offline, which costs me a lot of money and reputation??? And I can't even reach you on the phone, or I'd be asking there. It's pretty gross service... Feels disrespectful.

  • RobertAucoin13
    Dr. Robert Aucoin (@RobertAucoin13) reported

    I spend more time on the phone with @cogeco these days than people from my own family. @cogeco sucks. Do better

  • Crypto_10_10
    Crypto_10 (@Crypto_10_10) reported

    @cogeco @cityburlington @cogeco β€” you guys officially have the worst customer support in the market. My bill jumped from $70 to $140 because my β€œpromotion ended.” Even in the worst case, $140 for 1 Gbps is robbery.

  • John_Bug
    John Bugailiskis (@John_Bug) reported

    @cogeco Pretty disappointed in Cogeco's tech support. Lost internet, tv and phone early this morning and told they can't get anyone over until Sat. That's over 48 hrs without being able to call 911 in the event of an emergency.