Cogeco outages and service status in Long Sault, Ontario

Problems in the last 24 hours in Long Sault, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Long Sault, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Long Sault, Ontario

Latest outage, problems and issue reports in Long Sault and nearby locations:

• 
  Thorin Gault (@thordc) reported 37 minutes ago from Cornwall, Ontario

  @cogeco The service in Riverdale, Cornwall, Ontario has been horrendous for months, including no service now. We have just about had enough. Please fix it before we are forced to change providers.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan D'Alessandro (@ddalessandro) reported 7 seconds ago

  @cogeco #cogeco one hour on hold to Cogeco. My Mother in law reached them mid Feb and they never followed up or call back. So im trying to help her. This isn’t customer service. Should have sold yourself if this is what you would become. Just terrible!

• 
  pirangi13 (@shanupirangi) reported 12 seconds ago

  @cogeco @cogecohelps Cogeco customer care is so hopeless, it has a 1000 options to select and once you somehow by pass to get to an agent they say reset modem and hang up via automated voice. Seriously!! I’ve had no internet since a day now and no one cares!

• 
  Bob (@DogLifeOntario) reported 2 minutes ago

  .@cogeco on hold. But good news I can press 1 to set up a call back and they commit to calling back within 24-48 HOURS. Are you ******* kidding me?? That is not how callbacks work you morons. Your epico service is garbage and your customer service is WORSE than garbage!!

• 
  Route 17 To SkyCountry (@Mars_Robot) reported 4 minutes ago

  @TheRoccaSisters Look, I'm off the hook. rip me out of the plastic because I'm brand new. is there a solution beyond "Put that Cogeco on tha floor" Let'em know. Sorry for the cussing-it's from music- what is the newcomer look at cable or wire or both guidance, including powered smoke/CO2 alarm\

• 
  Den 🍁 (@denunglued) reported 4 minutes ago

  @cogeco @cogecohelps is such a joke. Internet down. They tell you to use chat for quick access. 76 min wait. You try and call and the recording tells you to unplug for 5 seconds and hangs up on you. Unreal customer service. Now what?

• 
  Clay Berlo (@cberlo) reported 12 minutes ago

  @cogecohelps this is what my Cogeco EPICO looks like right now. I've been on hold for almost an hour now... #CogecoHelps #EPICO #fail

• 
  John Bugailiskis (@John_Bug) reported 15 minutes ago

  Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?

• 
  KNugent4118 🇨🇦🇨🇦🇨🇦 (@KNugent4118) reported 23 minutes ago

  @ClunekMarika @Rogers @RogersHelps Unfortunately we don't have Cogeco available in our area. Damn monopoly.

• 
  Crypto_10 (@Crypto_10_10) reported 25 minutes ago

  @cogeco @cityburlington @cogeco — you guys officially have the worst customer support in the market. My bill jumped from $70 to $140 because my “promotion ended.” Even in the worst case, $140 for 1 Gbps is robbery.

• 
  Charles (@lloyder1971) reported 28 minutes ago

  @cogeco bunch of thieves. Called today to cancel our mother’s cable as she’s been in hospital over 2 months and is never coming home. Apartment is empty but because she can’t call herself she’s had to pay still. She can’t ******* talk. #cogecothieves