Cogeco

Cogeco Outage Report in Napanee, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and total blackout.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Napanee, Ontario 02/25/2026 11:25

February 25: Problems at Cogeco

Cogeco is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (25%)

    TV (25%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Napanee, Ontario

Latest outage, problems and issue reports in Napanee and nearby locations:

  • emmagoldstein95 Emma Goldstein (@emmagoldstein95) reported from Greater Napanee, Ontario

    @cogeco why is there been so many freakin’ outages in my area the last month?? Even if they’re in the middle of the night it’s starting to get ridiculous…its becoming a multiple times a week issue!

  • michael20270505 Mikey Likes It (@michael20270505) reported from Greater Napanee, Ontario

    I pay $45/mo for 15 mb/s, 500GB/mo and the service is excellent. My internet goes down when Cogeco fails, but the customer service is much nicer. If that's a better deal than what you're getting atm, SWITCH! Teksavvy rocks. #telcooligopoly

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • TonyclementCPC The Hon. Tony Clement (@TonyclementCPC) reported

    Canada’s tax policies are hurting Canadian small businesses. I discuss with @CFIBNews Bradlee Whidden. Important issues! My TV show Boom and Bust airs weeknights on @TheNewsForum_ on Bell, Rogers, Shaw, Telus and Cogeco. #cdnpoli #smallbusiness #boomandbustca

  • MonicaF34228177 Monica Fletcher (@MonicaF34228177) reported

    @cogeco @RachB7666 Worst Customer Service from a company I have ever experienced…no one to talk with…24/48 hr reply…then when you do speak w/ them, you have to call back a month later because no change has been made.

  • RessyM Stressy Ressy 💙 (@RessyM) reported

    Plugged the fiber into the pedestal, and then ran it 5-6 feet up, in the various tree branches. 5 feet over multiple driveways, sagging down to 4 feet high.. Which means people can't use their driveways. I'm shocked the Cogeco employee hasn't cut it so he can use his driveway.

  • CWV74 Clayton Vervoorn (@CWV74) reported

    @cogeco what is going on now with the Ryder Cup coverage?!!! It wasn’t on the golf channel. Then it was now it isn’t again. Fix it!!

  • icequeen1371 Danielle Couffon🇨🇦 (@icequeen1371) reported

    @cogecohelps @cogeco Yes, I reset the modem and service came back about 20 mins later. Thank you for checking in.

  • jj_rodz Jj Rodriguez (@jj_rodz) reported

    @cogecohelps i guess it is right to cancel cogeco internet already. I cannot justify the $72/mo from my original contract of $50+tax for 120 months… how can they offer a $49 for new customers and not to the loyal ones.

  • NNewsteevie Newsteevie (@NNewsteevie) reported

    I've said it before but Cogeco is the most pathetic internet provider like how do you have a multi hour-long outage every other week??

  • JonZeppa Jon Zeppa (@JonZeppa) reported

    @BobWeeksTSN @cogecohelps please get it together and fix the golf channel feed @cogeco

  • _AJR6 Austin Reusch (@_AJR6) reported

    @BobWeeksTSN Not good @cogeco @cogecohelps . Need to fix this ASAP.

  • MonicaF34228177 Monica Fletcher (@MonicaF34228177) reported

    @cogeco It is too bad that your customer service and billing departments don’t work as hard as your technicians…I became new customer in June2025… no end of problems with my bill… just spoke with Lynn, a manager…she can’t help me sort it out… THINK TWICE BEFORE SIGNING WITH COGECO