Cogeco Outage Report in Napanee, Ontario

@cogeco why is there been so many freakin’ outages in my area the last month?? Even if they’re in the middle of the night it’s starting to get ridiculous…its becoming a multiple times a week issue!

I pay $45/mo for 15 mb/s, 500GB/mo and the service is excellent. My internet goes down when Cogeco fails, but the customer service is much nicer. If that's a better deal than what you're getting atm, SWITCH! Teksavvy rocks. #telcooligopoly

No internet @cogeco - issue persists after a reboot. L3B 4W4

@cogecohelps does cogeco allow the use of third party modems? What do I do if mine is broken?

@SWIFT_Broadband @DufferinCounty @cogeco How do I get SWIFT Broadband at my home? I've been following this initiative for literally YEARS now and there is still no service (or ETA) for my area.

@cogeco is the “worst” internet provider, was force to switch to this company because of my location, 9/10 days it doesn’t work, do not recommend it to anyone. we have there highest performance internet speed pkg. we have to constantly call them to fix it. worst provider exp.

I’m confused. I’m paying @Cogeco $81 per month including tax for 120Mbps download. And @Bell just sent me an offer of 15Mbps download on Fibe for $85. Is #Bell nuts thinking this is a good plan? Am I missing something? That seems like a lot for a very slow connection. #Internet

@OakvilleChamber @cogeco @GlenAbbeyGC Your door to door salesperson was unprofessional and would not leave my door when I said I was not interested in your service. Thanks, but after seeing that, I'll stick with Bell. Way too pushy

@cogecohelps @cogeco My mother spoke with 3 reps and none of them were able to fix the issue and claimed there was no issue. I called in and I ensured it was fixed. Finally, a rep that knew how to do their job. Issue now resolved.

@cogecohelps since my phone ,internet and TV are all cogeco, does your customer service think its a game when I call and they reset the modem ending the conversation WITHOUT fixing the issue. worst customer service ever!

@cogecohelps Cogeco support is like pulling fking teeth. They are one of two things: 1/ Incompetent Or 2/ Taking advantage of my elderly mother. They didn’t give her the package she signed up for (their promo), charged her more than the promo and gave her less services.

@cogecohelps I am infuriated that my internet speed has plummeted and I'm sure I won't be reimbursed for service that Cogeco is not holding their end of the bargain up on. Guess what, no support to contact.