Cogeco

Cogeco Outage Report in Napanee, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Napanee, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Napanee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Napanee, Ontario 11/21/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (40%)

    TV (40%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports Near Napanee, Ontario

Latest outage, problems and issue reports in Napanee and nearby locations:

  • michael20270505 Mikey Likes It (@michael20270505) reported from Greater Napanee, Ontario

    I pay $45/mo for 15 mb/s, 500GB/mo and the service is excellent. My internet goes down when Cogeco fails, but the customer service is much nicer. If that's a better deal than what you're getting atm, SWITCH! Teksavvy rocks. #telcooligopoly

  • emmagoldstein95 Emma Goldstein (@emmagoldstein95) reported from Greater Napanee, Ontario

    @cogeco why is there been so many freakin’ outages in my area the last month?? Even if they’re in the middle of the night it’s starting to get ridiculous…its becoming a multiple times a week issue!

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • BRB_97 Billy (@BRB_97) reported

    @cogeco Another cogeco issue. What else is new 🙄

  • ranked1 Tim Rankin (@ranked1) reported

    @cogeco @cogecohelps Fiber cut in Rockwood area now too. Never had any outages on Bell. #cogeco down a lot in comparison due to modem and other issues. Terrible service.

  • AdrianCanadrian Adrian Bell 🎙🎧🔊 🎭 (@AdrianCanadrian) reported

    @cogeco HOW do you stay in business with such abysmally poor customer service..? It’s astonishing.

  • IanLogan3 Ian Logan (@IanLogan3) reported

    @steeletalk We just did that. Ditched Cogeco completely and got a $60 /month internet package from Rogers and an Amazon Fire Stick. We subscribed to Prime, Apple TV, Sportsnet + and Crave and have had no problems (so far)

  • PeterHRatcliffe Peter Ratcliffe, forever Canadian 🇨🇦 (@PeterHRatcliffe) reported

    @Frizz461 Happened to me. You can find a place on tech support pages to reset your modem. I did that and then got on chat with tech support, but by the time they answered the Internet was working. I think it was the reset I did online. Cogeco support sucks.

  • AdrianCanadrian Adrian Bell 🎙🎧🔊 🎭 (@AdrianCanadrian) reported

    Local Tweet…. @cogeco… no service, again. AND no customer service. Does anyone ever answer the phone there…?

  • AelaMusic Aela 🇨🇦 (@AelaMusic) reported

    @GeneralsUpdates @FloHockey The Rogers broadcast isn't much better, it's having a stroke. Not sure if it's Rogers, Cogeco or whatever yourtv is but someone needs to fix it.

  • ArtVandelay3535 Art Vandelay (@ArtVandelay3535) reported

    @cogecohelps Internet down again in StCatharines. I called tech support but there’s only a message telling me to go to the Cogeco website but your website is down. It’s disgraceful customers can’t speak to a live person. Been with you guys for 27 years but I’m switching tomorrow

  • benjimonicus mx. mon, benji (@benjimonicus) reported

    i hope the cogeco offices burn to the ******* ground and frederic perron gets a colombian necktie. why ******** would you even have a router gui only to advertise your ******* spyware to me. im trying to port forward, why ******** should i need my phone for that.

  • jacksonpollock9 John Farrow (@jacksonpollock9) reported

    @steeletalk I cut back to basic cable (Cogeco) no HD, because including it in a package with phone and internet was cheaper than phone and internet alone. I cut ties with Bell for phone because of their ridiculous prices for a landline. But all I watch on network tv is sports.