Cogeco outages and service status in North Grenville, Ontario

Problems in the last 24 hours in North Grenville, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in North Grenville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near North Grenville, Ontario

Latest outage, problems and issue reports in North Grenville and nearby locations:

• 
  Kym (@Kym_Charlotte) reported 51 minutes ago from North Grenville, Ontario

  Hey @cogeco @cogecohelps . We got a new modem today through Netfox and you people have STILL not done what’s required on your end to activate it. It’s been 9 hours now. We have kids in online school and a business to run during Covid. Get your **** together already. Wtf

• 
  Mark Selleck (@SkippyRedBlacks) reported 57 minutes ago from North Grenville, Ontario

  @cogeco Modem reboots didn’t fix but it was my equipment. All good now.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bradsports (@Bradsports2) reported 54 seconds ago

  @cogeco are you experiencing problems in the Colborne ON area the last several days - ???- thx

• 
  Goddamngreek (@Goddamngreek1) reported 4 minutes ago

  @cogeco Your customer service sucks. Wtf is going on..!?!? Your employees don't know how to resolve an issue with the customer. It's easy to sign up with your company but hard as hell to terminate a contract.

• 
  Ryan (@moe1178) reported 9 minutes ago

  @cogeco are you serious with your technical support? What a joke!!!!

• 
  John McHenry (@jhnmchnry) reported 12 minutes ago

  @FortmanM @cogeco Yep. EPICO and @cogeco connectivity are the worst. I have the same problem all the time.

• 
  John Bugailiskis (@John_Bug) reported 12 minutes ago

  Update. After over 2 days without service it has been restored. Apparently another Cogeco tech physically cut the connection to their terminal box. How does that happen and why could your system not detect it? Finally, when will I be refunded?

• 
  Therese (@theresemacdona6) reported 14 minutes ago

  @cogecohelps @cogeco I called Cogeco before about some issue. When I got a call back I was driving my car! Hardly useful. Yes they renewed a backyard cable (which should have been checked on installation!). I guess you get what you pay for

• 
  Mark Goldberg (@Mark_Goldberg) reported 16 minutes ago

  Frederic Perron, @cogeco CEO tells @scotiabank conference they are looking to stabilize US customer trends, focus on cash generation. With Canada, creating better cash flow. Even with sizeable dividend (5.4%), he says company has $400M cash, sizable for a $3B company

• 
  SAF (@MUgowanne) reported 17 minutes ago

  @cogeco I have been trying to cancel my service and I have tried to call for over two weeks and a rep ends up transferring me to an extension nobody picks! Seems like I am forced to keep a service. I just got a bill asking me to pay when I already returned the modem. Kindly fix

• 
  nima hojjati (@nimahojjati) reported 18 minutes ago

  @cogeco don’t ever waste your money! They’re a fraud company. They won’t even let you cancel the service or answer the phone!! 💩

• 
  ian jason bradley (@ianjasonbradle1) reported 20 minutes ago

  @cogeco Yeah I don't know what's going on with your company but whoever came out did my internet. It's definitely not working and I was told there was maintenance going on. I looked now there's no notification. I reset my modem and still not working. What the Hell