Cogeco

Cogeco Outage Report in Ottawa, Ontario

Problems detected

Users are reporting problems related to: internet, tv and e-mail.

The latest reports from users having issues in Ottawa come from postal codes K1R, K1K, K2C, K1S, K2H and K1C.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Ottawa, Ontario 11/17/2025 06:45

November 17: Problems at Cogeco

Cogeco is having issues since 01:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (40%)

    TV (40%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ottawa, Ontario

The most recent Cogeco outage reports came from the following cities: Ottawa, Gatineau and Gloucester.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaGatineau Wi-fi
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • mr_sewali Adrian🇺🇬 (@mr_sewali) reported from Ottawa, Ontario

    @cogecohelps Does Cogeco offer service in Ottawa?

  • wesmacdonald Wes MacDonald (@wesmacdonald) reported from Ottawa, Ontario

    @cogeco Not sure this is an account problem but okay.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • puulima Stevo (@puulima) reported

    @elkenergyinc Apparently they came back. Closed the breaker at the pole, and left. Still no phone call/knock at the door. Talked to the Cogeco guy sitting across the street. They also had no power/low voltage overnight. So assuming this issue affected all the houses on the transformer?

  • liberatingfem Social worker (@liberatingfem) reported

    Hi, our cable is working but not our wifi. That would mean it’s no longer a hydro issue but a Cogeco issue?

  • liberatingfem Social worker (@liberatingfem) reported

    @elkenergyinc Power came on this morning on Patrick Cres however it has gone off for a few seconds twice this afternoon. Wifi and cable are still off due to hydro ( according to Cogeco). It’s frightening how vulnerable you are with no hydro and your cell phone is not working correctly

  • Adragna10 Anna Adragna (@Adragna10) reported

    @cogecohelps @cogeco Which is understandable. But telling us a time would be nice and your customer care on the phone shouldn't be giving false information either.

  • rcp982 robwbu (@rcp982) reported

    @cogecohelps Welp! Cogeco Helps was unable to get me tracking information that a modem has been sent, my internet contract starts tomorrow. If I don't receive one by then I will cancel the agreement under the 14 day satisfaction clause and seek service elsewhere. Will update thread tomorrow.

  • puulima Stevo (@puulima) reported

    @elkenergyinc They talked with the Cogeco guy. I headed down to catch them and they left. Calling in yet again to determine if it safe to re-energize my panel. NOT ONE PERSON KNOWS ANYTHING. “We’ll pass a message along and somebody will call you”. Couldn’t finish the call, my phone died.

  • Claddagh_09 MacS (@Claddagh_09) reported

    @cogecohelps Is there a cogeco outage in Halton hills? Cable out since around 6pm

  • CarlyK1989 Carly k (@CarlyK1989) reported

    @cogeco just confirmed many houses down town - west Hamilton area no internet.

  • Russian84520129 Russian Bot (@Russian84520129) reported

    Beware! I disconnected my @Cogeco service back in August. I followed instructions and mailed the modem back as per instructions During the move the receipt was misplaced Cogeco is now charging $127! Beware of the scam. Keep your Cogeco Receipts

  • LDHRYAN Ryan (@LDHRYAN) reported

    Hey @bell let’s talk about how terrible @cogeco is