Cogeco

Cogeco Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1G.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Ottawa, Ontario 12/17/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (40%)

    TV (40%)

  2. Internet (40%)

    Internet (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ottawa, Ontario

The most recent Cogeco outage reports came from the following cities: Ottawa and Gatineau.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaGatineau Wi-fi
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • mr_sewali Adrian🇺🇬 (@mr_sewali) reported from Ottawa, Ontario

    @cogecohelps Does Cogeco offer service in Ottawa?

  • wesmacdonald Wes MacDonald (@wesmacdonald) reported from Ottawa, Ontario

    @cogeco Not sure this is an account problem but okay.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • TaylorImeson Taylor Ando (Imeson) (@TaylorImeson) reported from Wavecrest, Ontario

    Can anyone @cogeco or @cogecohelps tell me why my stupid #EPICO box has gone out multiple times a day over the last 4 days and needs to be disconnected and rebooted? Why is this service so terrible?

  • perspicuity1 Mark Woolley (⧖) (@perspicuity1) reported

    @cogecohelps Hi Sandra. I’m having trouble setting up email on an iPad. I’ve tried a lot of things and read many help pages. I’ve just discovered I cannot change the account password on your site which makes me think it’s a problem on Cogeco’s side. Please advise.

  • redinhamilton Redinhamilton (@redinhamilton) reported

    @cogecohelps Lol it wasn't last night it's been over a week of this. Now it's been 2 hours trying to get to a customer loyalty manager and getting bounced around. At least 3x a year I have to waste my time getting Cogeco to deliver the service I paid for.

  • tcallitsis Thomas Callitsis (@tcallitsis) reported

    @cogecohelps I called Cogeco support today for a billing enquiry as I hadn't received my bill via email at the beginning of the month as I normally do (I know when to pay it as the date remains the same). Why does Cogeco charge a fee to send an email notification with the bill?

  • crewsie_ Jeff J Crews (@crewsie_) reported

    @cogeco the music for on hold customer support needs an update. Brutal

  • escapeartist2 Escape Artist (@escapeartist2) reported

    @cogeco Ok, so Sportsnet is STILL down? Down since Wednesday morning. What is ETA for programmes I pay extra for??? Sure hope they are refunding for this month's service

  • windriver88 Simon De Beauvoir (@windriver88) reported

    @cogecohelps @Jdawg2991503 Jeffrey from Cogeco, Burlington said Cogeco outage in Dundas area due to hydro issues. He did but know when it would be back up. He said he will have it updated on outage reports.

  • Pancakie ᑭᗩᑎᑕᗩKIE (@Pancakie) reported

    @CHCHTV I would like to message you to see if you are available in my area through Bell Fibe TV, because you were supposed to be a part of my cable package but they refuse to let me have access. Idk what the issue is. I could watch you through Cogeco!

  • JimPete76167024 Jim Peters (@JimPete76167024) reported

    @cogecohelps why does Cogeco keep cutting off my service? Isn’t it possible to send a notice before service is cut off?

  • ClaymoreDigital Digital Claymore (@ClaymoreDigital) reported

    @cogeco your network is crap. Been losing connection constantly. We paying 100 per month so why is your network dropping????