Cogeco outages and service status in Pierrefonds, Quebec

Problems in the last 24 hours in Pierrefonds, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pierrefonds, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Allan Gao (@Allan_Gao12) reported 8 seconds ago

  @cogeco I cancelled my internet service after my contract had expired, but you deliberately violated CRTC rules and charged me a $75 early cancellation fee. I emailed you about this issue, but you have ignored us. Do you regularly treat your customers this way and deliberately overcharge

• 
  Clifford Mathew (@cliffmathew) reported 38 seconds ago

  @MrTuffster @AMGoudreau85 @cogeco This cable vandalism excuse doesn't hold water. They lost service across multiple provinces. They have no redundancy.

• 
  🇨🇦 Make It Home YGK (@MIHomeYGK) reported 39 seconds ago

  Massive Cogeco outage affecting internet connections and retail POS services, also causing collateral slowdown of other data services as large numbers of customers attempt to temporarily switch to personal cellphone hotspots.

• 
  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 4 minutes ago

  @cogeco @cogecohelps Do you think people have no jobs, that your accounting dept closes at 5PM ? How is some one who has to work during the day, supposed to get help ? How am I supposed to pay my Mobile bill or setup payment, when your online portal doesn't have this option ?

• 
  rae ann asselin (@ragell) reported 4 minutes ago

  @cogecohelps cogeco was here yesterday at condo building,noise in line(?). He left and we have been without internet since. Tech support made us do the rest of modem, didn’t work. Tech/service needs to fix this

• 
  Clare A (@Murphysmom67) reported 9 minutes ago

  RN I switched from Telus to Cogeco. I was told I didnt need a new SIM card bc Cogeco runs on Telus lines. Telus just disconnected me from the network. I have no calls, text or data. Your Chat line told me to call Mobility support. Apparently they dont understand what not activated on the network means. I need a Cogeco SIM card or to b reconnected to the network. What can u do to help? @cogecohelps

• 
  Barsky (@Barsky420) reported 10 minutes ago

  @justin_sens @Johnny_Tins @SteveOnSens Virgin and Cogeco respectively but have spent numerous unfortunate years with both Rogers and Bell as my phone service provider

• 
  💀extremeXmetal💀 (@extremeXmetal) reported 12 minutes ago

  @alancross Cogeco seems like the only provider having problems. Every other provider seems normal.

• 
  LynRandom1965🇨🇦 (@LynRandom1965) reported 13 minutes ago

  @blogTO Rogers just hiked my phone. Cogeco just hiked my tv. What ******* ever. Tell me something new. It's called a **** the consumer monopoly.

• 
  Torontonian (@YYZ2YGK) reported 14 minutes ago

  @cogeco There is no patience from me Camille. Our service was working and is now out again. As I said in a previous post, I will be calling Cogeco tomorrow to see when my contract is up and promptly switching out. Cogeco service is amateurish at best.