Cogeco outages and service status in Pierrefonds, Quebec

Problems in the last 24 hours in Pierrefonds, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Pierrefonds, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Griff0n (@_griff0n) reported 4 minutes ago

  I helped my parents switch internet away from @cogeco because of the slow upload speed. Fifty megabits per second upload is slow. Seven months after switching to a competitor, a contracted technician with no signage on his van was rude and cut my father's two coaxial cables outside instead of unscrewing theirs and left almost a meter of coaxial on the line at the road. A month later, two Cogeco sales men showed up at supper time were audibly annoyed while asking why we switched to a competitor and offered "the highest speed" and did not want to say if the upload speed is close to a thousand megabits per second.

• 
  Frances (@franticlimbo) reported 8 minutes ago

  Sorry @cogeco but your customer service phone/chat/online totally sucks

• 
  LynRandom1965🇨🇦 (@LynRandom1965) reported 9 minutes ago

  @MulbearA @CTVNews THIS THIS THIS @cogeco does the same thing. They let you think you're locking in the price on a 2 year contract then when they raise your bill they THEN tell you it's the promotion you locked in. No competition & the CRTC allows these deceitful ******* to get away with this ****.

• 
  Cris (@Cricrifi) reported 9 minutes ago

  Ontario people thinking of switching to Cogeco mobile DO NOT MAKE THE MOVE. My 76yr old mom was swindled. Horrible customer service. Tried to move back to her other provider now COGECO mobile won’t port her number. Over 20 hours lost on phone. @cogecohelps

• 
  THE Debster Mistress 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇪 🖤 (@Debstermistress) reported 9 minutes ago

  @cogeco is saying there’s been a fibre cut in the #Burlington area and working towards a fix by 3:26 AM April 13!!!!!!!! Not good enough sons.

• 
  Robert Glover, no need to hide behind a username (@RobertwGlover) reported 11 minutes ago

  @cogeco Cogeco increased my bill by 6 bucks and didn't even bother to notify me good customer service Cogeco I'll be downgrading because of it... thanks for the increase with no notice.... appreciate that

• 
  Velko D (@VelkoD) reported 14 minutes ago

  @cogeco @cogecohelps has to be the worst customer service in the industry I called to speak with a technical advisor and you said reset your modem and hung up Hahahah what a joke

• 
  Crypto_10 (@Crypto_10_10) reported 14 minutes ago

  @cogeco @cogeco Congratulations — you guys officially have the worst customer support in the market.

• 
  Chuck Felsea (@pissinoffthe) reported 15 minutes ago

  @NoSleevesGaming @cogeco Sorry man, that sucks. Brutal. FYI, the most fun thing about playing this game is Friday pre-content hype in your stream lol.

• 
  The Terrible Hook (@TheTerribleHook) reported 17 minutes ago

  @cogecohelps Guests asking for their own cart in a full service hotel is definitely at the top of the list. When you're on vacation you're supposed to avoid physical labour - but these people don't get it, and they have a hissy fit. #Cogeco