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Cogeco

Cogeco Outage Report in Point Edward, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Full Outage Map

Problems in the last 24 hours in Point Edward, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Point Edward, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  • 57% Internet (57%)
  • 23% TV (23%)
  • 8% Total Blackout (8%)
  • 6% Wi-fi (6%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Point Edward, Ontario

Latest outage, problems and issue reports in Point Edward and nearby locations:

  • ChrisKalt
    Chris Kaltwasser (@ChrisKalt) reported from Sarnia, Ontario

    @JadahParadox @leahvallee @comcast It's a monopoly. That's what happens. Canada isn't different. Just got up here and spent 4 days escalating support tickets thru Cogeco to enable MSNBC which is in our package. I'm pretty sure it was off for all of Ontario. I should get royalties.

  • wiljudson84
    DontBlameMeIDidntVoteForHim (@wiljudson84) reported from Sarnia, Ontario

    @Andrade14Mike @KeeganB63977789 @cogeco Mike instead of being cogeco’s white knight maybe you should hang out with your nine year old and get off Twitter

  • Life_w_Louie
    Josh (Louie) Tribble ESQ (@Life_w_Louie) reported from Sarnia, Ontario

    Cogeco had me ready to toss this damn cable box... it didn’t record @MountainMen last night!! 🤬

  • Moonfaeriegra
    Karen Mackenzie (@Moonfaeriegra) reported from Sarnia, Ontario

    Cogeco is down in Sarnia - I have no tv, internet or wifi @cogecohelps and #cogeco.

  • markwarburton72
    MPW (@markwarburton72) reported from Sarnia, Ontario

    Does anyone else's @cogeco fibre home internet disconnect every 10 minutes or so for about 5-10 minutes at a time every night lately starting around 11pm? Getting ridiculous now. Restarted modem many times now. Been on hold for 30 min for tech support yet again... #cogeco

  • Rob_HotWheels
    Rob Hughes (@Rob_HotWheels) reported from Sarnia, Ontario

    @cogeco @cogecohelps come on consumers don’t pay the absurd amount of $ you charge for internet and cable services to have it not working!!

  • FFlairre
    1L Flairre (@FFlairre) reported from Sarnia, Ontario

    @cogeco fix your shit please.

  • markwarburton72
    Mark Warburton 💣🇨🇦🇬🇧 (@markwarburton72) reported from Sarnia, Ontario

    @justincooke182 @cogeco Thank you!! I'm running my business online and this afternoon would have been a disaster with this outage

  • Firrae
    Steve Lambe (@Firrae) reported from Sarnia, Ontario

    @startca And yes, he is messaging you as well on Facebook, but we are both just tired of calling to no resolution. I HATE @cogeco with a fiery passion and would praise Start. But this is just taking so long to find a resolution it’s burning up the goodwill and experience that’s based on.

  • 1grimesgreg
    Greg Grimes (@1grimesgreg) reported from Point Edward, Ontario

    I was told that I had to return old one and asked if I would get a @cogeco employee discount since I am doing shipping, receiving, installation, QC, set up and customer education. No discount but he did chuckle.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • keljay1224
    Kelly Stewart (@keljay1224) reported

    @cogecohelps Hey #cogeco what’s up your internet service in St Catharines ON ? Everytime I call tech support your lines hang up on me😡

  • snowmanonfire
    hockeynut (@snowmanonfire) reported

    @cogeco they keep on raising rates I keep on reducing my service.

  • Viv_love_light
    Viv (@Viv_love_light) reported

    @cogeco seriously can you get any more inefficient, slow, and whatever term applies to being the opposite of customer-centric? what a waste of resources! get some efficient management and most importantly some productive team, learn from any successful company, allez

  • Mrs_BDD
    ky (@Mrs_BDD) reported

    @cogeco this is my second rate increase in the last 2 years… this is ridiculous, my internet consistently cuts out at least once a day - people are paying much less for better quality internet?! i’ve been a loyal customer for 4 years but i cannot afford to keep forking out

  • SkieDenty
    Skie Denty (@SkieDenty) reported

    @cogeco HELLO PLEASE STOP DOUBLING MY BILL ILLEGALLY AND TRYING TO MAKE ME PAY FOR IT. ALSO, HIRE BETTER CUSTOMER SERVICE REPS. YOUR SUPERVISORS ARE DROPPING CALLS THEY DON'T WANT TO DEAL WITH. I WILL SUE.

  • devynfarrugia
    Devyn Farrugia (@devynfarrugia) reported

    @cogeco @cogecohelps any internet issues in Burlington Ontario? Cannot stay connected

  • cogeco
    Cogeco Ontario (@cogeco) reported

    Dear customers, Our technicians have repaired the damages on our fiber and the services should now be restored. If you are still experiencing an issue, please contact @cogecohelps in DM. Thank you for your patience while we were working to fix this issue. - Tristan Cogeco

  • hynesallie
    allie ⚓️ (@hynesallie) reported

    So our cogeco goes up, even tho it wasn’t supposed to, and has more days it’s not working than when it does work. Someone please make this make sense to me. 🙄😤

  • solkumar
    Imperfect Christian (@solkumar) reported

    @maureen_maxim @cogeco @Cogeco quickly responds requesting to DM.. their standard response is “ I get that rate increases can be frustrating, but they are part of our effort to keep improving our network and services, especially with all the inflating costs” - #Cogeco SUCKS!

  • cogeco
    Cogeco Ontario (@cogeco) reported

    Dear customers, Please note that a fiber cut is impacting our services in #Renfrew and surrounding area. We do not have an estimated time of resolution for now but we will give you more details as information is made available. - Tristan Cogeco