Cogeco outages and service status in Renfrew, Ontario

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Renfrew, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Renfrew, Ontario

Latest outage, problems and issue reports in Renfrew and nearby locations:

• 
  Jamie Brown (@jamiejabrown) reported 19 minutes ago from McNab/Braeside, Ontario

  @cogeco Once again your service is having issues. Half the channels are not working or they are glitching.. this has been happening all month yet our month bill has increased.. disappointed in the quality of service

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Surjit Mohan Das (@EmperorSurjit) reported 1 minute ago

  @cogecohelps My COGECO Internet is not working. This is happening very often. Now even after repeated resets it still not working. Unable to contact support which keeps asking for personal ID number which is not provided. On the App the AI assistant is useless

• 
  Mel 🇨🇦 (@Melbell1013) reported 3 minutes ago

  @Bell I have just had the worst customer service experience trying to change my ridiculously high bill. Transferred twice, lastly, to the loyalty department. Was on for over 40 mins to only be left sitting. I finally hung up. You need to sort yourselves out! @Rogers @cogeco

• 
  Paul Robinson (@robinson_p_g) reported 3 minutes ago

  @cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?

• 
  Bob (@DogLifeOntario) reported 5 minutes ago

  .@cogeco on hold. But good news I can press 1 to set up a call back and they commit to calling back within 24-48 HOURS. Are you ******* kidding me?? That is not how callbacks work you morons. Your epico service is garbage and your customer service is WORSE than garbage!!

• 
  Tracey (@TraceLynn) reported 5 minutes ago

  @cogeco is there a problem with the cable in peterborough? The audio is cutting out and the picture is choppy.

• 
  nekojima (@_nekojima_) reported 6 minutes ago

  @peggy_blair Freedom calls with offers, even when it lowers my bill & better plan. When Cogeco increased, I checked site and got the best offer for 20 months for the same service. I called Rogers for my parents and lowered their bill by $60+. Calling and asking seems to helps us.

• 
  [EMT]² Emmett (@EMTsquared) reported 8 minutes ago

  Cogeco is hands down the worst telecom monopoly in Canada. They pay employees poorly and charge exorbitant rates that rise every few months. **** the Competition Bureau, the Ontario labour minister, and **** this company.

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 11 minutes ago

  I spend more time on the phone with @cogeco these days than people from my own family. @cogeco sucks. Do better

• 
  Scott Dillon (@dillon4412) reported 11 minutes ago

  @cogecohelps That's problem with Cogeco. You don't listen. I should get the Detroit feed every night. It makes no sense. I get the Colorado feed. I live a hour from Detroit. I complain a week or so ago. Cogeco switch to the Detroit feed. So I know Cogeco can put on whatever feed they want.

• 
  Wayne Anderson (@CanadianCurmudg) reported 11 minutes ago

  @cogecohelps When will Cogeco resolve the email issue