Cogeco outages and service status in Renfrew, Ontario

Problems in the last 24 hours in Renfrew, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Renfrew, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Renfrew, Ontario

Latest outage, problems and issue reports in Renfrew and nearby locations:

• 
  Jamie Brown (@jamiejabrown) reported 11 minutes ago from McNab/Braeside, Ontario

  @cogeco Once again your service is having issues. Half the channels are not working or they are glitching.. this has been happening all month yet our month bill has increased.. disappointed in the quality of service

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Goddamngreek (@Goddamngreek1) reported 5 minutes ago

  @cogeco Your customer service sucks. Wtf is going on..!?!? Your employees don't know how to resolve an issue with the customer. It's easy to sign up with your company but hard as hell to terminate a contract.

• 
  Therese (@theresemacdona6) reported 5 minutes ago

  @cogeco. Holy ****! They call me telling me I owe them money. Been with them for a little over a month. I have to tell them I’ll call them back. I check with my bank. Yes I paid 4 days ago. I call them back. They advise me to call them each time I pay from my bank account! 🙄

• 
  Katie Taylor (@Jolayne75) reported 7 minutes ago

  Cogeco is GARBAGE

• 
  Devyn Farrugia (@devynfarrugia) reported 11 minutes ago

  @cogeco My patience, for dealing with your customer support!

• 
  a j s b (@Brooksajsb) reported 14 minutes ago

  @cogecohelps At Cogeco Eastgate Hamilton. Waiting 40 mins for service. One single clerk to serve customers. Poor service!!!

• 
  HumbertOst (@christiancont) reported 15 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  CanadianSoul 🇨🇦 🇩🇰 (@carol_nasvytis) reported 19 minutes ago

  @peggy_blair It’s ridiculous. Like when I called Cogeco to negotiate a better deal - I was told the advertised rates were only for new customers. So I became an former customer and switched to Bell now that bill is going through the roof. I don’t want to play this game 😡 Just stop gouging me

• 
  HumbertOst (@christiancont) reported 20 minutes ago

  @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

• 
  Griff0n (@_griff0n) reported 28 minutes ago

  I helped my parents switch internet away from @cogeco because of the slow upload speed. Fifty megabits per second upload is slow. Seven months after switching to a competitor, a contracted technician with no signage on his van was rude and cut my father's two coaxial cables outside instead of unscrewing theirs and left almost a meter of coaxial on the line at the road. A month later, two Cogeco sales men showed up at supper time were audibly annoyed while asking why we switched to a competitor and offered "the highest speed" and did not want to say if the upload speed is close to a thousand megabits per second.

• 
  Jeremy- Now what? (@Bubba_76) reported 28 minutes ago

  @rgfray1 I would have liked to have watched but because @cogeco **** the bed I missed it