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Cogeco

Cogeco outages and service status in Richmond Hill, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Cogeco generated 2 outage signals in the last 24 hours around Richmond Hill, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 15, 1:46 AM EDT.
  • 65% Internet (65%)
  • 22% Wi-fi (22%)
  • 9% TV (9%)
  • 4% Total Blackout (4%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Cogeco

Cogeco is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Cogeco outage reports came from the following cities: Toronto, North York, and Scarborough.

CityProblem TypeReport Time
Toronto Wi-fi 13 hours ago
Toronto Internet 15 hours ago
Toronto Wi-fi 1 day ago
Toronto Internet 1 day ago
Toronto Internet 2 days ago
Toronto Internet 2 days ago

Nearby cities with recent reports

Toronto

10 recent signals

13 hours ago

Community Discussion

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Cogeco Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • BoldOutlaw
    Boldoutlaw.com (@BoldOutlaw) reported from Toronto, Ontario

    @cogeco @cogeco After leaving my mom without a phone for a week, you missed your appointments again. Oh well I think she’s going back to Bell as she’d like a service that works.

  • BoldOutlaw
    Boldoutlaw.com (@BoldOutlaw) reported from Toronto, Ontario

    @cogeco Way too late. Thanks for leaving an elderly customer in the lurch. And how dare you charge her for lack of service.

  • SusanMorais
    Chaya bat Canada (@SusanMorais) reported from Toronto, Ontario

    @AbigailEsman Your whole message is off because Canadians can’t choose Cogeco unless we live in their area. You just don’t know anything about our cable service but you tweet giving Canadians advice and then still think you are right. The problem with Americans hubris is far deeper than Fox

  • tonyteaching
    TonyTeacher (@tonyteaching) reported from Bayview Village, Ontario

    Horrible experience with @cogecohelps #cogeco Damaged some outlets at my home 2 months ago and yet to fix them. #CustomerService

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • BBallQTat
    BBall QT 🇨🇦 KC Kings Counsel & the Sunshine Band (@BBallQTat) reported

    Wow @cogeco @cogecohelps outage during Masters. It's like the old days of failures middle of Super Bowls middle of Tyson fight. How many 9's do you provide? Five 9s? Four? Three 9s?

  • LynRandom1965
    LynRandom1965🇨🇦 (@LynRandom1965) reported

    @MulbearA @CTVNews THIS THIS THIS @cogeco does the same thing. They let you think you're locking in the price on a 2 year contract then when they raise your bill they THEN tell you it's the promotion you locked in. No competition & the CRTC allows these deceitful ******* to get away with this ****.

  • dillon4412
    Scott Dillon (@dillon4412) reported

    @cogecohelps @cogeco Again tonight no Detroit feed. I really have to get rid of Cogeco. Who in Canada wants the Colorado feed. Thanks Cogeco for always disappointing your customer. @COGECOSUCKS

  • _nekojima_
    nekojima (@_nekojima_) reported

    @peggy_blair Freedom calls with offers, even when it lowers my bill & better plan. When Cogeco increased, I checked site and got the best offer for 20 months for the same service. I called Rogers for my parents and lowered their bill by $60+. Calling and asking seems to helps us.

  • JustinSmith1087
    Justin Smith (@JustinSmith1087) reported

    @cogecohelps In other words, what can I do because @cogeco goes down so often, which takes me offline, which costs me a lot of money and reputation??? And I can't even reach you on the phone, or I'd be asking there. It's pretty gross service... Feels disrespectful.

  • franticlimbo
    Frances (@franticlimbo) reported

    Sorry @cogeco but your customer service phone/chat/online totally sucks

  • CogecoQC
    Cogeco (@CogecoQC) reported

    @RogerCoutu22272 There has been no mentions of a mass credit for the outage. If you'd like your situation studied, I would give us a call. Francis - Cogeco

  • timlewisgeddes
    Tim-Wit (@timlewisgeddes) reported

    @cogecohelps It’s all fixed now, but it’s generally a pita. Why shouldn’t I go to Rogers or Bell? I had a Cogeco door knocker talk me into $110 a month and now it’s turned into $150 a month. I feel I got scammed.. why don’t we have NHL network? So many reasons to change providers atm

  • 24k_adam
    adam (@24k_adam) reported

    I just ate a granola bar. Instead of throwing the wrapper in the garbage I threw it at my Cogeco router. I’m doing my part and saving the environment, putting trash where it belongs.

  • Mark_Goldberg
    Mark Goldberg (@Mark_Goldberg) reported

    Frederic Perron, @cogeco CEO tells @scotiabank conference they are looking to stabilize US customer trends, focus on cash generation. With Canada, creating better cash flow. Even with sizeable dividend (5.4%), he says company has $400M cash, sizable for a $3B company