1. Home
  2. Companies
  3. Cogeco
  4. Richmond Hill
Cogeco

Cogeco outages and service status in Richmond Hill, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Cogeco generated 3 outage signals in the last 24 hours around Richmond Hill, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 23, 2:41 PM EDT.
  • 60% Internet (60%)
  • 27% Wi-fi (27%)
  • 7% Phone (7%)
  • 3% Total Blackout (3%)
  • 3% TV (3%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Cogeco outage reports came from the following cities: North York, Toronto, Scarborough, Unionville, and Markham.

CityProblem TypeReport Time
North York Wi-fi 14 hours ago
Toronto Internet 21 hours ago
Toronto Internet 22 hours ago
Toronto TV 3 days ago
North York Total Blackout 3 days ago
Toronto Internet 3 days ago

Nearby cities with recent reports

Toronto

6 recent signals

21 hours ago
North York

2 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • BoldOutlaw
    Boldoutlaw.com (@BoldOutlaw) reported from Toronto, Ontario

    @cogeco @cogeco After leaving my mom without a phone for a week, you missed your appointments again. Oh well I think she’s going back to Bell as she’d like a service that works.

  • SusanMorais
    Chaya bat Canada (@SusanMorais) reported from Toronto, Ontario

    @AbigailEsman Your whole message is off because Canadians can’t choose Cogeco unless we live in their area. You just don’t know anything about our cable service but you tweet giving Canadians advice and then still think you are right. The problem with Americans hubris is far deeper than Fox

  • tonyteaching
    TonyTeacher (@tonyteaching) reported from Bayview Village, Ontario

    Horrible experience with @cogecohelps #cogeco Damaged some outlets at my home 2 months ago and yet to fix them. #CustomerService

  • BoldOutlaw
    Boldoutlaw.com (@BoldOutlaw) reported from Toronto, Ontario

    @cogeco Way too late. Thanks for leaving an elderly customer in the lurch. And how dare you charge her for lack of service.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • rraj2k12
    Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported

    @cogecohelps Once I opened a ticket and Cogeco recognized the outage, they resolved it. But, your support should not have waited for a customer to convince you of an outage in your own network. Aren't you monitoring your network for outages and impact 24/7 ?

  • Goddamngreek1
    Goddamngreek (@Goddamngreek1) reported

    @cogeco Your customer service sucks. Wtf is going on..!?!? Your employees don't know how to resolve an issue with the customer. It's easy to sign up with your company but hard as hell to terminate a contract.

  • LynRandom1965
    LynRandom1965🇨🇦 (@LynRandom1965) reported

    @MulbearA @CTVNews THIS THIS THIS @cogeco does the same thing. They let you think you're locking in the price on a 2 year contract then when they raise your bill they THEN tell you it's the promotion you locked in. No competition & the CRTC allows these deceitful ******* to get away with this ****.

  • LeagueOfSmell
    Fungus Trungus (@LeagueOfSmell) reported

    @cogeco any update on the internet outage in the Waterdown area?

  • Scootietang
    OneShot Scott🇨🇦 (@Scootietang) reported

    These @cogeco people don't give up. Even if your walking away from them at the mall they will still yell their pitch at you. If they come to your door and you tell them your not interested they will still go through their pitch. I can tell you I will never go cogeco.

  • christiancont
    HumbertOst (@christiancont) reported

    @cogecohelps If you work from home, DO NOT GO WITH COGECO. The service quality and technical support are AWFUL. After days of multiple calls and even a technician visit, no one has been able to fix the issue to provide at least a decent, stable internet connection. STAY AWAY FROM COGECO!

  • Bradsports2
    Bradsports (@Bradsports2) reported

    @cogeco are you experiencing problems in the Colborne ON area the last several days - ???- thx

  • ManyBeenRinsed
    EconomicWoes 🤖 (@ManyBeenRinsed) reported

    Cogeco operations in Burlington has let go of hundreds of employees. Teams of 15 down to 2. Managers of 20 down to 5. AI chat bots taking over. This is happening everywhere. Expect more of this over the coming 12 months.

  • oiler3535
    Kris (@oiler3535) reported

    @cogeco @cogecohelps epico boxes still suck. Can't even stream their own 4K channels without regular choppiness. And it's not the signal. I can stream 4K on the tv apps no problem.

  • robinson_p_g
    Paul Robinson (@robinson_p_g) reported

    @cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?