1. Home
  2. Companies
  3. Cogeco
  4. Richmond Hill
Cogeco

Cogeco outages and service status in Richmond Hill, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Richmond Hill, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 27, 11:30 AM EDT.
  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 11% Total Blackout (11%)
  • 11% TV (11%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Richmond Hill, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Richmond Hill, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Richmond Hill, Ontario

The most recent Cogeco outage reports came from the following cities: Toronto, and North York.

CityProblem TypeReport Time
Toronto Wi-fi 1 day ago
Toronto Total Blackout 5 days ago
Toronto Internet 9 days ago
Toronto Internet 10 days ago
Toronto Internet 11 days ago
Toronto Wi-fi 18 days ago

Nearby cities with recent reports

Toronto

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Richmond Hill, Ontario

Latest outage, problems and issue reports in Richmond Hill and nearby locations:

  • BoldOutlaw
    Boldoutlaw.com (@BoldOutlaw) reported from Toronto, Ontario

    @cogeco @cogeco After leaving my mom without a phone for a week, you missed your appointments again. Oh well I think she’s going back to Bell as she’d like a service that works.

  • tonyteaching
    TonyTeacher (@tonyteaching) reported from Bayview Village, Ontario

    Horrible experience with @cogecohelps #cogeco Damaged some outlets at my home 2 months ago and yet to fix them. #CustomerService

  • SusanMorais
    Chaya bat Canada (@SusanMorais) reported from Toronto, Ontario

    @AbigailEsman Your whole message is off because Canadians can’t choose Cogeco unless we live in their area. You just don’t know anything about our cable service but you tweet giving Canadians advice and then still think you are right. The problem with Americans hubris is far deeper than Fox

  • BoldOutlaw
    Boldoutlaw.com (@BoldOutlaw) reported from Toronto, Ontario

    @cogeco Way too late. Thanks for leaving an elderly customer in the lurch. And how dare you charge her for lack of service.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • rolomite
    Rolomite (@rolomite) reported

    Hi @Cogeco, could you please confirm whether evening phone support for existing-account and billing issues has been discontinued? It appears customers can still call in the evening to purchase new services, but not to deal with an existing account. Is that correct?

  • patchcollecter
    Rod Marois (HE/HIM) (@patchcollecter) reported

    WAS ANY ONE ELSES NET DOWN IN PTBO ONT FOR COGECO I THINK THE DUMB ASSES CUT ME OFF WITH OUT NOTICE :::::::

  • quietlybless
    Norm (@quietlybless) reported

    Service out & u have to fight to get a dollar back. Go to 'new arrival'section & MANY movies are locked??!! Wtf. They want you to pay for subscriptions. Outdated movies on cable so youll to pay for apps. scam. Bill is astronomical & service sucks. @cogeco

  • Reil76
    🇨🇦Wayne🇨🇦 (@Reil76) reported

    Hey @Bell I have had internet issues for three days now!! Whenever I call your tech support people will look into my modem and say everything’s fine. One minute my speed is lightning, and then it’s gone. My cameras cut out, my alarm won’t work, but they refuse to do anything! This is why I left you before for @cogeco and I’m about ready to do it again!!!

  • RGBAtlantica
    @RGBAtlantica (@RGBAtlantica) reported

    @cogeco @cogecohelps has to be the worst internet provider in Canada, for weeks, pixels and sound cuts out, don't bother calling them, they never fix it. @CRTCeng

  • Tiger_JY
    Kevin K (@Tiger_JY) reported

    @cogeco Could you check if there is an outage in Oakville? I lost internet 2 hours ago and it hasn’t come back online yet.

  • Avocado26430508
    Bob Loblaw (@Avocado26430508) reported

    @cogeco Seriously 45 minute wait time before I can spread to a real person?? Wtf? Absolute dog **** customer service.

  • ragell
    rae ann asselin (@ragell) reported

    @cogecohelps cogeco was here yesterday at condo building,noise in line(?). He left and we have been without internet since. Tech support made us do the rest of modem, didn’t work. Tech/service needs to fix this

  • RobertAucoin13
    Dr. Robert Aucoin (@RobertAucoin13) reported

    @cogeco your Epico system and customer support are the worst I have seen in 40 years. Channels work and then don't. DVR is garbage and try to even find the 1-800 number. We keep it on the fridge because you can't find it anywhere on the website which is useless.

  • Amanda90097805
    Amanda (@Amanda90097805) reported

    @cogeco Mine going strong sorry I never went with the Mobil service I can't say if the money would be in my bank I wish it was like the billing way how I can with you guys