Cogeco Outage in Ridgeway, Ontario

@cogeco This is an ongoing issue not a one time thing 🙄🙄🙄🙄🙄🙄

@cogeco r u guys having internet Outage in fort Erie right now 12:42am

@cogecohelps, @cogeco, @CCTS-CPRST Wow, been trying too resolve this since Oct 27 bounced around, no technicians ever show when promised ... spent 25 minutes on the phone with tech support when I asked for escalation they hung up

A big screw you to cogeco for their crappy dvr’s that made me miss the 1st 17 mins of the game and buffalo’s 1st touch down

@cogeco Internet down here too...Didn't have to Blackout our services also lol

@AmySicoli @cogeco Ah, got it. It's confusing when hydro companies and ISPs take part in anything called "blackout"...

@cogeco Something is wrong with channel 129 the game show network. The Chase is supposed to be on but some different show is on. Help please

@cogeco Correct. Primarily shows on HGTV but also some CBC shows are showing as new when they should be showing as repeats.i have series recordings for NEW episodes in my dvr so now have over 20 hours of erroneous recordings scheduled Wed to Saturday alone. This is a repetitive issue.

@cogeco Moved last year, Cogeco was there on the day we moved in, hooked up tv, phone and internet. Tech was there for about 1/2 hour, best service ever. Thanks Cogeco.

@cogeco I’m sure there is a very high degree of likelihood that self install will succeed and I prefer that the tech not enter, but I can’t take the chance: Rogers also doesn’t enter and while Bell does enter, they only offer 5 Mbps service.

@cogeco Happy 1 week anniversary to this unresolved and worsening complaint. Would never be tolerated in my business but I'm not a @CRTCeng endorsed monopoloy.

@FrankDeSilvio @cogeco @cogecohelps Hi Frank, Sorry for the issue that occurred with your install yesterday. We are waiting on an update from Cogeco after we put in the ticket yesterday for you. Once we have an update we will be in contact.

@cogeco To be more proactive, my tests show I require a temp drop line from the pole (directly outside) to my home. I am 99% certain this is an @cogeco issue. If an install was done or not this is @cogeco infrastructure and needs to be maintained on my street. That is @cogeco issue.

@cogeco Hi Jodi, I appreciate the quick response, Cogeco was scheduled to do and complete the install but yes the service will be with startca. I am really coax savvy and my signal strength was tested on sunday and did not change yesterday. There was no install.