Cogeco Outage Report in Port Colborne, Ontario
Some problems detected
Users are reporting problems related to: tv, internet and e-mail.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Port Colborne, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Port Colborne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Cogeco
Cogeco is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (42%)
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Internet (38%)
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E-mail (10%)
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Wi-fi (7%)
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Total Blackout (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Port Colborne, Ontario
Latest outage, problems and issue reports in Port Colborne and nearby locations:
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Taylor Ando (Imeson)
(@TaylorImeson) reported
from
Wavecrest, Ontario
Can anyone @cogeco or @cogecohelps tell me why my stupid #EPICO box has gone out multiple times a day over the last 4 days and needs to be disconnected and rebooted? Why is this service so terrible?
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Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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“Rose City Rebel” Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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marincin4ever
(@hockeyofficial2) reported
@cogeco what the hell is wrong with your service. This is the worst
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𝙨𝙝𝙮𝙨𝙝𝙮🌻🖤
(@johnston_shy) reported
@GinetteP @cogeco I’ve never had a problem with cogeco until today. I work from home, schooling from home and have multiple devices connected at all times... always consistent
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basilcrab
(@basilcrab) reported
@cogeco get your **** together, cogeco, my canadian friend is very unhappy.
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Stuart Kelly
(@StuGotss12) reported
@cogeco your internet sucks
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SitecoreChris
(@SitecoreChris) reported
@carol_nasvytis @CBCAlerts @cogecohelps Can you login to your cogeco modem? If so you click on connections and wan then edit then where it says primary dns you click manual and enter 8.8.8.8 then where it says secondary dns set it to 8.8.8.4 then save. It will restart your modem then you will have access again
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Mahesh Kumar
(@Mkumar84) reported
@cogeco It seems to be working now but, very slow. Good to be back. Thank you.
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Doubills
(@Doubills) reported
Had a brief internet outage today. (Thanks for the restore @cogeco ) I was reading some comments and wow, people are right douchebags when they don't have internet.... and when they do... umm... anyway, I seem to be back.
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maktothefuture
(@majimakmusic) reported
@cogeco Hello my service just went out in downtown St Catharines
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Etain Rhiannon
(@EtainRhiannon) reported
@cogeco Will Cogeco be providing any compensation to their customers? This is a huge outage with terrible timing (and affecting businesses, people who are working, children attending school, etc.).
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Guy
(@broxsterman) reported
@cogeco With such a substantial outage impacting millions, during a pandemic, I think more frequent updates would be appropriate