Cogeco

Cogeco Outage Report in Welland, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Welland, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Welland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Welland, Ontario 02/28/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Welland, Ontario

The most recent Cogeco outage reports came from the following cities: Thorold, Niagara Falls and Welland.

Loading map, please wait...
City Problem Type Report Time
CanadaThorold TV
CanadaNiagara Falls Internet
CanadaNiagara Falls TV
CanadaThorold TV
CanadaNiagara Falls Internet
CanadaNiagara Falls Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports Near Welland, Ontario

Latest outage, problems and issue reports in Welland and nearby locations:

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • Hodgy1414 Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • crbrowniegirl ���🇦Leah Brown (@crbrowniegirl) reported from Wavecrest, Ontario

    @cogeco so what's up Cogeco???? I was signed out...won't let me sign in...says error and it's not recording my shows on pvr.. ... discount???? I'm not paying for nothing!!!!

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • TaylorImeson Taylor Ando (Imeson) (@TaylorImeson) reported from Wavecrest, Ontario

    Can anyone @cogeco or @cogecohelps tell me why my stupid #EPICO box has gone out multiple times a day over the last 4 days and needs to be disconnected and rebooted? Why is this service so terrible?

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am

  • TheRobertLewis8 “Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • jill_lr Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • bhruchi87 Ruchika Bhatia (@bhruchi87) reported

    @cogeco @cogecohelps Logged an official complaint against you guys at the consumer court of Ontario, since you’ve done nothing in the last 3 weeks to fix our internet problems. #cogeco #cogecohelps #consumerservices @homeservices

  • RenfrewCntyScan RenfrewCountyScanner (@RenfrewCntyScan) reported

    Campbell's Bay and Chelsea. There is not estimated time of resolution at this time but it is expected to take multiple hours. We will post an update when more information is made available. We apologize for any inconvenience this may caused Tristan Cogeco

  • gmatthews4 kaminiskeg (@gmatthews4) reported

    @cogeco for the second time in 12 hours my internet is down in north St. Catharines. I reset the modem once and it worked. Now it’s gone again. What’s happening?

  • NomeSays Naomi “we’re *not* all in this together” (@NomeSays) reported

    @cogeco continue to have frequent interruptions to epico. It freezes, pixelates, sometimes restarts itself. This has been the case for weeks, and when we asked to have the older hardwired boxes instead were told - oh that’s $10/month more. Your service is a complete waste of $$.

  • rj_tweety rj_tweety (@rj_tweety) reported

    @cogecohelps Not unusual at all in my experience. Thank god for Cbc streaming it without requiring the authentication from Cogeco like sportsnet does. When the message indicated it's a problem on your end I shouldn't need to call tech support.

  • L4GSpike Lagspike (@L4GSpike) reported

    wow the @cogeco #Epico service is complete trash, the set top box is less then 15 feet from the Internet box and it still states that it has no internet, this happens on both boxes we have. This service has not been optimized at all and i cant recommend it to anyone at this time!

  • Th3BadWolf Jay (@Th3BadWolf) reported

    @cogeco Yeah, if you could have a redundant network that doesn't go down when one link goes down that'd be great, especially when you charge 100$/month for it or more...

  • aoserd hamlet (@aoserd) reported

    @cogeco can you please tell me why I should pay over 100$ per month for ****** service like this

  • EklipzeEh Eklipze 🇨🇦 (@EklipzeEh) reported

    @cogeco @cogecohelps Anyone got a second to address an issue?

  • aimee93xx aimee🌻 (@aimee93xx) reported

    when cogeco doesn’t send the HDMI cord that is “enclosed” in the package- there goes $10 and waiting a week to get it since Ontario is still locked down