Cogeco Outage Report in Welland, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Welland, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Welland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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TV (51%)
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Internet (27%)
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E-mail (11%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Cogeco Issues Reports Near Welland, Ontario
Latest outage, problems and issue reports in Welland and nearby locations:
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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Elango Vanangamudi
(@velango) reported
from
Niagara Falls South, Ontario
@cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.
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“Rose City Rebel” Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am
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Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Taylor Ando (Imeson)
(@TaylorImeson) reported
from
Wavecrest, Ontario
Can anyone @cogeco or @cogecohelps tell me why my stupid #EPICO box has gone out multiple times a day over the last 4 days and needs to be disconnected and rebooted? Why is this service so terrible?
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Hodgy
(@Hodgy1414) reported
from
Thorold South, Ontario
Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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Jill 💫
(@jill_lr) reported
from
Niagara Falls South, Ontario
If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps
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���🇦Leah Brown
(@crbrowniegirl) reported
from
Wavecrest, Ontario
@cogeco so what's up Cogeco???? I was signed out...won't let me sign in...says error and it's not recording my shows on pvr.. ... discount???? I'm not paying for nothing!!!!
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Dayna Janzen
(@dayloro) reported
from
Niagara Falls South, Ontario
@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Cogeco Ontario
(@cogeco) reported
Dear customers, Our technicians have repaired the damages on our fiber and the services should now be restored. If you are still experiencing an issue, please contact @cogecohelps in DM. Thank you for your patience while we were working to fix this issue. - Tristan Cogeco
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Eklipze 🦖🇨🇦
(@EklipzeEh) reported
Looks like we’re having technical problems with @cogecohelps for the 507183th time since I started paying them… this is insanity, why is my internet less reliable now than it was back in 1995? I wanted the nostalgia of the ninja turtles NOT dial up internet @cogeco
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Viv
(@Viv_love_light) reported
@cogeco seriously can you get any more inefficient, slow, and whatever term applies to being the opposite of customer-centric? what a waste of resources! get some efficient management and most importantly some productive team, learn from any successful company, allez
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Paul from Canada
(@paulCanada1972) reported
I am on a fixed disability income and I switched from DSL on @TekSavvyBuzz to cable on Cogeco which was already $35 more a month. I switched because of the price savings guarantee, now barely a month into my new service and I am being told that Cogeco is increasing the price?!
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Skie Denty
(@SkieDenty) reported
@cogeco HELLO PLEASE STOP DOUBLING MY BILL ILLEGALLY AND TRYING TO MAKE ME PAY FOR IT. ALSO, HIRE BETTER CUSTOMER SERVICE REPS. YOUR SUPERVISORS ARE DROPPING CALLS THEY DON'T WANT TO DEAL WITH. I WILL SUE.
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Keith Pinto
(@Keith_Pinto88) reported
@cogeco you're raising prices twice in less than 2 years. While global communication prices go down you are getting greedy and raising prices. Day light robbery. #ripoff #greed
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Caleb Glube
(@Glub1natoorr) reported
Worst part about being Canadian. Internet monopolies. Called @cogeco atleast 4 times in the 2 months being home. While I was in Florida I called an ISP 1 time to get it set up. This is horrendous
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Joe Bidongo
(@StylinSlob) reported
@cogeco can’t send someone to fix my broken internet for three days! Terrible service.
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Paul from Canada
(@paulCanada1972) reported
@mikelaw86 @solkumar @cogeco They told me that the increase is to cover improvements in their service. I have only been on a month so I have yet to see this, but I can say that they claim it is up to 1000mbps, but the max my tests have shown is 700mbps, and my game consoles never test above 200mbps.
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Paul Condon
(@pcondon1) reported
@cogeco I guess that's why Twitter support is pathetic today. Nearly 3 hrs !