Cogeco

Cogeco Outage Report in Welland, Ontario

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The latest reports from users having issues in Welland come from postal codes L3C and L3B.

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Welland, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Welland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Welland, Ontario 12/05/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (41%)

    TV (41%)

  2. Internet (40%)

    Internet (40%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Welland, Ontario

The most recent Cogeco outage reports came from the following cities: Fonthill, Niagara Falls, Welland and Thorold.

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City Problem Type Report Time
CanadaFonthill TV
CanadaNiagara Falls Internet
CanadaWelland TV
CanadaWelland Total Blackout
CanadaNiagara Falls TV
CanadaFonthill E-mail

Community Discussion

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Cogeco Issues Reports Near Welland, Ontario

Latest outage, problems and issue reports in Welland and nearby locations:

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • jill_lr Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • crbrowniegirl ���🇦Leah Brown (@crbrowniegirl) reported from Wavecrest, Ontario

    @cogeco so what's up Cogeco???? I was signed out...won't let me sign in...says error and it's not recording my shows on pvr.. ... discount???? I'm not paying for nothing!!!!

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • Hodgy1414 Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

  • TheRobertLewis8 “Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • TaylorImeson Taylor Ando (Imeson) (@TaylorImeson) reported from Wavecrest, Ontario

    Can anyone @cogeco or @cogecohelps tell me why my stupid #EPICO box has gone out multiple times a day over the last 4 days and needs to be disconnected and rebooted? Why is this service so terrible?

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • EklipzeEh Eklipze 🦖🇨🇦 (@EklipzeEh) reported

    I just want to know why @cogeco @cogecohelps is such a useless company -.- holy ****, I'm stuck on hold for 40 minutes and then ya'll hang up on me? it's not bad enough that my internet has been cutting out for massive periods of time the last few days too?

  • 77bird17 Rob (@77bird17) reported

    @cogeco service is getting worse by the day, been on hold for 45 minutes

  • sdja3 Sue Adam 😷🧡💉💉 💉🦠 (@sdja3) reported

    @CraveHelp Hi I am trying to use Crave app through #Epico box with #Cogeco. Sound is unintelligible and garbled! I have uninstalled the app and reinstalled x2 but no change. Can you help please?

  • fagpaws cyn (@fagpaws) reported

    @cogeco your internet is some of the worst things ive ever seen/used, i cant do anything without me having to swap between my regular and 5g since it just stops working so often. **** you.

  • oiler3535 Kris (@oiler3535) reported

    @cogeco needs to fix its epico system. Almost 40 seconds behind live in the #nhlplayoffs #LeafsForever game. Live sports is supposed to be live.

  • shutterfriend Ken 💉 x3 (@shutterfriend) reported

    @cogeco Very disappointed that Cogeco in Canada did not go with the same solution for IPTV as @breezeline in US, owned by Cogeco, which is using the #TiVo Stream 4K software so you get the amazing features like #OnePass with all your apps including live tv instead of Epico box!

  • pcoteman Paul Cote (@pcoteman) reported

    @cogecohelps @solyhico @cogeco Your service is terrible so is your customer service..answer me this, why do you have a pin code attached to each call? My wife can certainly call on ky behalf to cancel you

  • BarrDoon Brayden Marcotte (@BarrDoon) reported

    @Bell offer me something so I can drop the cucks over at @cogeco for throttling my internet and not fixing their dog **** service supposed to be Fibre optics and I get 10 mb download

  • AthleticKneads M_Bosch (@AthleticKneads) reported

    @TSN_Sports @stephditta I’m unable to access TSN streaming on my Apple TV with the TSN app. I’m a Cogeco customer and my wifi is fine.

  • MightyyyV1 Mighty (@MightyyyV1) reported

    @cogecohelps @cogeco No it’s fine it’s not a stupid company but like why does it always go out, it hasn’t been working for 5 hours and we just got it fixed