1. Home
  2. Companies
  3. Cogeco
  4. Welland
Cogeco

Cogeco outages and service status in Welland, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Cogeco generated 0 outage signals in the last 24 hours around Welland, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • 100% TV (100%)

Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Welland, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Welland, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Welland, Ontario

The most recent Cogeco outage reports came from the following cities: Port Colborne, and Welland.

CityProblem TypeReport Time
Port Colborne TV 25 days ago
Welland TV 1 month ago
Welland TV 2 months ago
Niagara Falls TV 3 months ago
Welland Wi-fi 3 months ago
Niagara Falls Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Welland, Ontario

Latest outage, problems and issue reports in Welland and nearby locations:

  • StephanYawny
    Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am

  • daveschulz
    Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • nlavoie42
    Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • TaylorImeson
    Taylor Ando (Imeson) (@TaylorImeson) reported from Wavecrest, Ontario

    @cogecohelps @cogeco I was supposed to be sent a new EPICO box weeks ago due to ongoing issues. I’ve never received the confirmation email or the box, what gives?

  • velango
    Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • LynNottingham
    lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • TheRobertLewis8
    Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • dayloro
    Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • MrJMe
    MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • jill_lr
    Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

  • geordie_plastic
    Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • Hodgy1414
    Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

  • dragon_hombre
    DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

  • StephanYawny
    Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"

  • crbrowniegirl
    ���🇦Leah Brown (@crbrowniegirl) reported from Wavecrest, Ontario

    @cogeco so what's up Cogeco???? I was signed out...won't let me sign in...says error and it's not recording my shows on pvr.. ... discount???? I'm not paying for nothing!!!!

  • MrJMe
    MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • lisol_18
    Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • RandyWardrope
    Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • TaylorImeson
    Taylor Ando (Imeson) (@TaylorImeson) reported from Wavecrest, Ontario

    Can anyone @cogeco or @cogecohelps tell me why my stupid #EPICO box has gone out multiple times a day over the last 4 days and needs to be disconnected and rebooted? Why is this service so terrible?

  • dragon_hombre
    DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • milky1004123
    Bharat🇮🇳(Modi Ka Parivar) (@milky1004123) reported

    @cogeco Any update on the internet restoration in Oakville, my work is getting heavily impacted? Please provide the service restoration time

  • JimmyT2022
    💯JT.💯 (@JimmyT2022) reported

    @cogeco Don’t go here we have an outage at out place after being connected 24 hours ago bad fibre line. Fix yaaaaa right wait two weeks and they may have soemone out to fix IT. STAY AWAY

  • Fyble
    Fyble (@Fyble) reported

    @cogeco You really affected work from home people. Also - your customer service call centre is awful. Can’t get a hold of anyone.

  • yarop
    JerryP (@yarop) reported

    @peetmoss1 @xassassinsswef @cogeco Internet service down in Bracebridge.

  • Friendshipgal
    Kathy (@Friendshipgal) reported

    @cogecohelps @Tim_Larry31 It's major, web site & cogeco phones are down. Any idea when it wil1 be back

  • Tiger_JY
    Kevin K (@Tiger_JY) reported

    @cogeco Could you check if there is an outage in Oakville? I lost internet 2 hours ago and it hasn’t come back online yet.

  • RobertAucoin13
    Dr. Robert Aucoin (@RobertAucoin13) reported

    @cogeco your Epico system and customer support are the worst I have seen in 40 years. Channels work and then don't. DVR is garbage and try to even find the 1-800 number. We keep it on the fridge because you can't find it anywhere on the website which is useless.

  • dongiodoc
    Giodoc (@dongiodoc) reported

    The only Idiot that put fiber on the air. It needs to go underground like power cables. @cogeco

  • YYZ2YGK
    Torontonian (@YYZ2YGK) reported

    NEVER go with Cogeco. EVER. For the few dollars a month you save it is nothing but constant outages. I never should have switched to them.

  • havn_espresso
    macchi (@havn_espresso) reported

    @cogeco **** you for blocking my Internet box an hour before the world cup