Cogeco Outage in Welland, Ontario

@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

@cogecohelps where can I find information on Cogeco’s new service epico?

@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

@ectowyd i use cogeco and i have around the same problem like mine just cuts out like 5 times a day noramally at like night but im thinking about switching to bell cuz like it just goes out all the time

@ryanmcauliffe88 @cogecohelps I'm about to ditch Cogeco and their **** service like it's nothing. I'm calling them for round 2 yet again. Bracing for another 20 min hold.

Anyone else having Cogeco issues right now?

@cogecohelps @cogeco AGAIN ? I ha r spoken to them over and over and the problem has not been solved ? More wait times on hold ? Thanks but obviously I’ve done all that. Love the YOU can pay to have a technician come fix our problem part as well.

As a sports fan I ******* love having IPTV. Nothing beats being able to watch absolutely every game whenever you want for $20 a month. **** paying $100 a month for cable. Eat a **** cogeco and bell.

Just spent 1.5 hours of my life on the phone with Cogeco just to change my service from gigabit to 360. Billing says they have to transfer me they said there's no wait, transfer me to tech and wait 1.5 hours. @cogeco going to Bell! @cogecohelps

@cogecohelps is cogeco internet down in Milton ?

@cogecohelps many years of poor internet I’ve finally resorted to calling. So, a technician came yesterday and gave us a new modem. An hour after he left we had no internet. Called Cogeco and they said oh sorry you have to wait 12 hours. 24 hrs later and still...

@RogersHelps Limiting my ability to communicate filtering my calls is crime. I switched the SIM cards yet all involved was able to call me like Cogeco, Wolkswagen ( service the van ) I assume because of the surveillance equipment installed in it. Yet when I try to call to I’m out of area

I am so annoyed with start and cogeco we called to have our internet installed 3wks ago for the day after we moved in and our tech never showed up and they gave us 24-48 hrs to hear back on a new appt and guess what it has been 48hrs and they still can’t provide us with an appt😡