Cogeco Outage in Welland, Ontario

@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

@cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"

@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am

Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

@cogecohelps where can I find information on Cogeco’s new service epico?

@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

@cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

People warned me about @cogeco told me I would be promised a great bundle offer but be billed the regular price. Sure enough. Got my first bill yesterday and there’s no promotion on it. Trust has already been broken.

We have to invest in an unlimited mobile hotspot for now while we wait for our Starlink satellite service for later this year. I have tried execulink, vmedia, kwic, storm, xplornet, kos, Rogers, Bell, Teksavvy, Cogeco.

@willfranciz Nah cogeco sucks

If Cogeco could get their **** together and fix the connection in my area that'd be great. Unless they don't mind paying for my data bill.

@cogeco @cogecohelps Looking for help on accessing my webmail account. Keep receiving a 'address book service is unavailable' message, and chat is not working.

@cogeco looks like internet is down in Oakville

@cogeco I use to complain about TiVO, however after having Epico for 6 months, oh how I miss TiVO. Epico service is horrible even on 1 Gbps internet. Forget about fast forwarding or rewinding during a recording, crashes the entire system.

@cogecohelps @cogeco Sorry Karen but in my previous DMs with Cogeco regarding this, they see no issue, nor does the tech, it only happens in the evening after hours, so no tech can ever see it happen, they end up saying its fine, i get a router switch, it keeps happening.

@cogecohelps my service provider rents your lines so I know to ask them but my service worked until a cogeco tech was doing work. Now they are gone and so is my connection

@cogecohelps can you tell me why my isp is saying this then? Cogeco has informed us of the following alert for your area: "All services may experience intermittent (Poor/No) service. Please do not book any service calls or send tickets. No ETA on fix for this." Cogeco is planning to make the

@AHBSeaborn SN 4K works through OTT services like Cogeco Epico, so this is not an infrastructure issue, but their software.