Cogeco

Cogeco Outage Report in Welland, Ontario

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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.

Problems in the last 24 hours in Welland, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Welland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Cogeco Outage Chart in Welland, Ontario 02/10/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Cogeco users through our website.

  1. TV (50%)

    TV (50%)

  2. Internet (29%)

    Internet (29%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Cogeco Issues Reports Near Welland, Ontario

Latest outage, problems and issue reports in Welland and nearby locations:

  • velango Elango Vanangamudi (@velango) reported from Niagara Falls South, Ontario

    @cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.

  • jill_lr Jill 💫 (@jill_lr) reported from Niagara Falls South, Ontario

    If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps

  • TheRobertLewis8 “Rose City Rebel” Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.

  • geordie_plastic Plastic Geordie (@geordie_plastic) reported from Pelham Centre, Ontario

    @cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps where can I find information on Cogeco’s new service epico?

  • dayloro Dayna Janzen (@dayloro) reported from Niagara Falls South, Ontario

    @cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?

  • nlavoie42 Nathalie Lavoie (@nlavoie42) reported from Niagara Falls South, Ontario

    @cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels

  • TheRobertLewis8 Robert Lewis II (@TheRobertLewis8) reported from Welland, Ontario

    @Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided

  • MrJMe MrJMe (@MrJMe) reported from Niagara Falls South, Ontario

    @cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?

  • daveschulz Dave Schulz (@daveschulz) reported from Pelham Centre, Ontario

    If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.

  • TaylorImeson Taylor Ando (Imeson) (@TaylorImeson) reported from Wavecrest, Ontario

    Can anyone @cogeco or @cogecohelps tell me why my stupid #EPICO box has gone out multiple times a day over the last 4 days and needs to be disconnected and rebooted? Why is this service so terrible?

  • HINiagaraHostel HI-Niagara Falls (@HINiagaraHostel) reported from Niagara Falls South, Ontario

    @cogeco Is cogeco busy? We report our 2 lines since yesterday and they tell us today from 8 am to 5 pm we would have someone checking the problem. Well it’s past 5 and nobody came to help us. Do you have too much work?

  • RandyWardrope Randy Wardrope (@RandyWardrope) reported from Welland, Ontario

    @durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.

  • Hodgy1414 Hodgy (@Hodgy1414) reported from Thorold South, Ontario

    Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable

  • LynNottingham lyn nottingham (@LynNottingham) reported from Thorold South, Ontario

    @cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh

  • StephanYawny Stephan Yawny (@StephanYawny) reported from Welland, Ontario

    @cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am

  • lisol_18 Lisa Gibson (@lisol_18) reported from Welland, Ontario

    @cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡

  • dragon_hombre DragonHombre the Kingbeing (@dragon_hombre) reported from Niagara Falls South, Ontario

    @cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

  • elusiveodyssey Daniel Jonathan Heden (@elusiveodyssey) reported

    @cogeco - why do you broadcast CTV Barrie as the default in Oakville but CTV Toronto as the default in Burlington? Making me pay extra for my ‘local’ station is stupid. #easyfix

  • mrs_amann4 A. Mann (@mrs_amann4) reported

    @cogecohelps Do you have a date as to when Cogeco plans to correct this issue as it has been weeks without any information to customers as to if or when it will be resolved?

  • GinetteP Ginette Pelletier (@GinetteP) reported

    @cogeco proving again how crappy your services are. Trying to use my Cogeco TiVo app and guess what still not working. You are the worse company I have ever had to deal with. Pieces of crap you are

  • meganparty Megan (@meganparty) reported

    @TekSavvyCSR I’ve been having intermittent service since a branch came down on a line to my house at the beginning of January. I am a tek savvy customer, but tried contacting Cogeco because it is their line, but they haven’t looked into it at all to my knowledge.

  • JustasingaAdela Adela Zanchetta (@JustasingaAdela) reported

    I am so sick and tired of our current ISP! They keep on dropping our internet and we pay a lot of money for this not so good service. I am looking to find a RELIABLE ISP! I could not even talk to my daughter start of New Year since our ISP dropped my connection! Thanks Cogeco!

  • blairs1 Stephen Blair (@blairs1) reported

    @cogeco spoke to a rep, said he was opening an outage with network team, website still shows no issue. I have very degraded no internet! @cogecohelps

  • mad4erit Chris C. (@mad4erit) reported

    Good evening @cogeco the Plex app on EPICO continues to be a problem. The first play after restarting the box works fine, but any inactivity causes subsequent plays to fail. The only fix is restart the box. All other Plex clients are fine.

  • chimochimo Mark Lamb (@chimochimo) reported

    @cogecohelps Hi Sandra. Acct telephone is 2893393179 53 Woodbridge Rd, Hamilton. I spoke with CS this morning because Bell has run fibre on my street and offered me 1GB internet for $74.95. Cogeco would not match. I’d prefer to stay with Cogeco. I’ve never had a service issue. But….

  • smacdonald401 Sara Campbell (@smacdonald401) reported

    @cogeco get your programming in order. For hours and hours in a row you have a show listed that is not airing. Which is not the show we are expecting to watch. What a **** show....not that I am remotely surprised l. This company sucks. Last month with these ***es!

  • lyss_bish e (@lyss_bish) reported

    Cogeco cut off my internet. I’ve spent the last 5 hours realizing I have 0 hobbies and have been staring at the ceiling for fun. Send help.