Cogeco Outage Report in Welland, Ontario
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Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Welland, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Welland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cogeco. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
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Internet (56%)
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TV (25%)
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Wi-fi (8%)
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E-mail (5%)
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Total Blackout (5%)
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Phone (1%)
Live Outage Map Near Welland, Ontario
The most recent Cogeco outage reports came from the following cities: Fonthill, Thorold and Niagara Falls.
| City | Problem Type | Report Time |
|---|---|---|
 Fonthill |
TV | |
| Thorold |
TV | |
| Niagara Falls |
Internet | |
| Niagara Falls |
TV | |
| Thorold |
TV | |
| Niagara Falls |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Welland, Ontario
Latest outage, problems and issue reports in Welland and nearby locations:
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
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Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"
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Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
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Taylor Ando (Imeson)
(@TaylorImeson) reported
from
Wavecrest, Ontario
Can anyone @cogeco or @cogecohelps tell me why my stupid #EPICO box has gone out multiple times a day over the last 4 days and needs to be disconnected and rebooted? Why is this service so terrible?
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MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
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Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am
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lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
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Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
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Lisa Gibson
(@lisol_18) reported
from
Welland, Ontario
@cogeco Had service appt last night 5-8. No show. I called, was told it was rebooked for tonight 5-8. Rec’d verification call for TONIGHT. I called to confirm. Told it’s now tmrw 5-8. Why did someone not call to communicate? Do I need to change providers? 😡
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Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
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Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
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Jill 💫
(@jill_lr) reported
from
Niagara Falls South, Ontario
If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps
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���🇦Leah Brown
(@crbrowniegirl) reported
from
Wavecrest, Ontario
@cogeco so what's up Cogeco???? I was signed out...won't let me sign in...says error and it's not recording my shows on pvr.. ... discount???? I'm not paying for nothing!!!!
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
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“Rose City Rebel” Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.
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Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
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Hodgy
(@Hodgy1414) reported
from
Thorold South, Ontario
Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable
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DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
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Elango Vanangamudi
(@velango) reported
from
Niagara Falls South, Ontario
@cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.
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Dayna Janzen
(@dayloro) reported
from
Niagara Falls South, Ontario
@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
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Timi
(@Timi_TV_) reported
@NikCHussle @cogeco All the more reason to voice your displeasure, my neighbour has tech savvy and he was never out. They use cogeco lines so that means it was a DNS problem. If you change your router settings you'll get internet again. Plenty of people have done this to fix the problem.
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Jennifer Kingsbury
(@Jennife42874952) reported
@cogeco Rebooted 3x and still not working in Belle River
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Laurie Pringle
(@laurie_pringle) reported
@fernoorg @cogeco I haven’t had reliable internet for the entire 3 years I’ve lived in Hamilton... Cogeco can’t find and fix our problem. This is my life on a weekly basis. Time to let Rogers buy them out in Ontario
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Nick Caughey
(@foxtrot_187) reported
@CassandraWasney @killerbanker @cogeco Exact Same... I'd never heard of an internet outage before nor reset my modem and I'd been with those "other guys" for 7+ yrs... now it's a weekly event... 🤔
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Bunsonrocknstone
(@Bunsonrocknsto1) reported
from
Norfolk County, Ontario
@EstherGenRiseUp @AliAnne2010 @fordnation Probably a Cogeco problem.
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GiantPanda 🐼
(@giantpandaTV) reported
@cogeco I know you’ve mentioned that the issue is now fixed - but my router still hasn’t come back online even after a reboot. Do we know the ETA on this?
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Patti Ann Powers
(@PattiAnnPowers1) reported
@cogeco Not working in Windsor....even after attempting a reboot.
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REDjuju1313
(@REDjuju1313) reported
@cogecohelps #cogecooutage #cogeco apparently it's fixed.. Not here in Thorold.. try calling customer support and it says "no" and hangs up
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Timi
(@Timi_TV_) reported
@NikCHussle @JunkNorth @cogeco Maybe but if everyone did it then it's a loss for cogeco, they expect people to take it and like it. Calculate 12 dollars to thousands if not more people and they will fix their terrible customer communication. We still havent been told what happened
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hockeynut
(@snowmanonfire) reported
@mitchel_susan Cogeco can’t handle the bandwidth. Let me explain we all have 12 inch pipe for water but everyone on the street has multiple faucets on. My issue all 3 daughters are on video chat for 3-6 hours each at the same time, everything crashed then I told them to create a hotspot.