Cogeco Outage Report in Welland, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and e-mail.
The latest reports from users having issues in Welland come from postal codes L3B.
Cogeco offers cable television, internet and home phone service. Cogeco service homes and businesses in multiple areas, mainly in Ontario and Quebec.
Full Outage Map
E-mailProblems in the last 24 hours in Welland, Ontario
The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Welland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at Cogeco
Cogeco is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Cogeco users through our website.
-
Internet (66%)
-
TV (13%)
-
E-mail (7%)
-
Wi-fi (6%)
-
Total Blackout (4%)
-
Phone (2%)
Live Outage Map Near Welland, Ontario
The most recent Cogeco outage reports came from the following cities: Welland and Niagara Falls.
| City | Problem Type | Report Time |
|---|---|---|
 Welland |
Internet | |
| Niagara Falls |
TV | |
| Niagara Falls |
Internet | |
| Niagara Falls |
TV | |
| Fonthill |
Total Blackout | |
| Fonthill |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Cogeco Issues Reports Near Welland, Ontario
Latest outage, problems and issue reports in Welland and nearby locations:
-
Taylor Ando (Imeson)
(@TaylorImeson) reported
from
Wavecrest, Ontario
@cogecohelps @cogeco I was supposed to be sent a new EPICO box weeks ago due to ongoing issues. I’ve never received the confirmation email or the box, what gives?
-
���🇦Leah Brown
(@crbrowniegirl) reported
from
Wavecrest, Ontario
@cogeco so what's up Cogeco???? I was signed out...won't let me sign in...says error and it's not recording my shows on pvr.. ... discount???? I'm not paying for nothing!!!!
-
Taylor Ando (Imeson)
(@TaylorImeson) reported
from
Wavecrest, Ontario
Can anyone @cogeco or @cogecohelps tell me why my stupid #EPICO box has gone out multiple times a day over the last 4 days and needs to be disconnected and rebooted? Why is this service so terrible?
-
Jill 💫
(@jill_lr) reported
from
Niagara Falls South, Ontario
If you work from home, do yourself a favour and never get @cogeco. It’s impossible to work from home if your router is never “online”. @cogecohelps
-
Hodgy
(@Hodgy1414) reported
from
Thorold South, Ontario
Hey @cogecohelps @cogeco. New customer here. Why was I promised/paying for 1 Gig internet speed when I'm barely getting 5 mbps? I've reset modem and tv box at least 5 times in 2 days. Bell Fibe didn't even break a sweat to get 50+ mbps. #unacceptable
-
Elango Vanangamudi
(@velango) reported
from
Niagara Falls South, Ontario
@cogeco Internet service outage at High St, Niagara falls. I work from home. ETA please. Thanks.
-
Dayna Janzen
(@dayloro) reported
from
Niagara Falls South, Ontario
@cogecohelps Hi there Cogeco, is there internet issues in Niagara Falls? Reset my modem and still no internet for the last 20-30 mins. Any known outages?
-
Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogecohelps posted this last night, still applies. "@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried"
-
Stephan Yawny
(@StephanYawny) reported
from
Welland, Ontario
@cogeco Have a problem here. Have cable access, but very few channels in my digital box and none with the adapter for the tv in my bedroom. On the box I get 49, 52, 205 and 426. Nothing else for the 20 or so channels I tried. Everything sort of died around 1 am
-
“Rose City Rebel” Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
Shoutout to @cogeco for making me miss the return of CM Punk. You’re the WORST.
-
lyn nottingham
(@LynNottingham) reported
from
Thorold South, Ontario
@cogeco This issue is still not resolved. Again today , like the last 3 days, no WiFi service. Uggghhhhh
-
Dave Schulz
(@daveschulz) reported
from
Pelham Centre, Ontario
If your #Cogeco in Ontario is out, set your router to DSN 8.8.8.8 with secondary 8.8.4.4 until they fix their DNS.
-
Robert Lewis II
(@TheRobertLewis8) reported
from
Welland, Ontario
@Bell_Support Wanna just buy Cogeco instead of buying out contracts? At least your internet doesn’t go down 24/7. Tell your bosses to PLEASE buy Cogeco so I don’t lose out on YourTV Niagara.
-
DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco @cogecohelps I'm very unhappy with the services and the customer service/support. There is no number to call. All are disconnected.(taking people for fools you give them the number from the website and the number doesn't work) BAD Service in looking for another provider
-
Plastic Geordie
(@geordie_plastic) reported
from
Pelham Centre, Ontario
@cogeco any idea of when today's issues will be sorted? Like many I rely on a reliable internet connection to be able to work. This is the second time this week this had happened to me and it is preventing me from doing my job.
-
Nathalie Lavoie
(@nlavoie42) reported
from
Niagara Falls South, Ontario
@cogeco having issue with the internet again. Any outage in Niagara? Also is there a way to reset the tv channel so they stop cutting ? ( watching TV and the show keeps cutting and it’s doing this on all my channels
-
DragonHombre the Kingbeing
(@dragon_hombre) reported
from
Niagara Falls South, Ontario
@cogeco what is going on with the internet and what is going ? Your contact and support is not working your phone number is BUSY and I pay for services this is not provided
-
Randy Wardrope
(@RandyWardrope) reported
from
Welland, Ontario
@durbdurbster how did you fix it? I have the same code. Cogeco isn’t not very helpful. 1-2 days to call back with fix?.
-
MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps where can I find information on Cogeco’s new service epico?
-
MrJMe
(@MrJMe) reported
from
Niagara Falls South, Ontario
@cogecohelps hello. I heard of a new service from cogeco called epico. I can’t find any info on this anywhere. Can you tell me more about it?
Cogeco Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Goldberg
(@Mark_Goldberg) reported
TD Cowen on @Cogeco: "pleased and surprised to see much lower-than-expected capex in Q3, which led to 63% Y/Y growth in FCF and increase in FY25 FCF guidance" But "not be surprised to see stock down 2-3% today owing to weak US subs, revenue trends."
-
Chris Vander Doelen
(@winstarvander) reported
@cogeco fibre is still dark. Site says an outage in the area (no kidding). @Bell is installing fibre around the corner, so . . .
-
.
(@ZussMC) reported
@cogeco how to report an outage?
-
Chris Vander Doelen
(@winstarvander) reported
@Cogeco fibre is dark in my neck of the woods right now. Down about five minutes, so far.
-
#SupportAiResearch
(@Mars_Robot) reported
With @Sportsnet adjusting to a double digit increase in prices, you can bet there will be more searching for the same torrent darknet fix on @Cogeco x XXX. No support offered by payola @ONBigCityMayors who have not said if RIng Of Fire will be part of that.
-
john
(@Mrjohnnycz) reported
@Bell_Support You Technical support was terribly rude and ignorant, I just bought @cogeco I'll be canceling @Bell once I'm hooked up with the new internet! you should forever that service tech or you will lose more customers, if you actually care
-
Pat Highminded
(@Highminded42) reported
@cogeco Intenets been down all day. You guys got an ETA on the fix?
-
BP
(@_bpaiement) reported
🧵4/6 Cogeco initially refused to send another technician. After significant escalation through OXIO, they finally agreed to another visit—only to cancel it three days later, claiming there were “area-wide issues.” These are unrelated to my problem, which continues unabated.
-
BP
(@_bpaiement) reported
🧵5/6 This is what passes for support when there is no meaningful competition. My only alternative locally is Bell’s DSL at 50 Mbps, compared to my current 1000 Mbps service—an unacceptable downgrade. All other ISPs in the area rely on Cogeco’s infrastructure.
-
BP
(@_bpaiement) reported
🧵2/6 My internet service was stable for years. The problems began immediately after Cogeco’s technician installed service for my neighbour, who is also with OXIO. Since then, I have experienced constant outages—each requiring a manual modem reboot to restore connectivity.