Cogeco outages and service status in Rockwood, Ontario

Problems in the last 24 hours in Rockwood, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Rockwood, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Rockwood, Ontario

Latest outage, problems and issue reports in Rockwood and nearby locations:

• 
  Mathman 🇨🇦 (@Mathman_628) reported 17 minutes ago from Halton Hills, Ontario

  @cogeco I have now wasted 2 evenings waiting for a technician to not show up. At least on Tuesday I got a phone call to cancel at the last minute.

• 
  Sherrie Louth (@scary_sherrie) reported 18 minutes ago from Halton Hills, Ontario

  @cogecohelps At least you have a tv with working cable to watch the Leaf game! My HD channels including on demand stopped working last Thursday night. After a VERY long weekend a tech arrived and was able to fix problem , now ANOTHER 5 business days! Hating cogeco!

• 
  Ginette Pelletier (@GinetteP) reported 25 minutes ago from Halton Hills, Ontario

  @farmgateguy @cogeco Why is the Cogeco TiVo app not working??? My credentials are correct but cannot log in

• 
  📖 𝓜𝓲𝓵𝓵𝓲𝓮 🥰 (@MillieLake) reported 36 minutes ago from Halton Hills, Ontario

  @cogecohelps ever since we switched to cogeco we get the best intermittent service that just disconnects completely for no reason. It's super. Love it.

• 
  𝐒𝐀𝐌𝐄𝐄𝐑 𝐘𝐎𝐔𝐒𝐎𝐅𝐈 (@sameerxyousofi) reported 39 minutes ago from Halton Hills, Ontario

  @cogecohelps Hi Sandra, If u could please DM me w/ the best # to call. I was able to connect Cogeco, the problem was half addressed. W/ a Technician coming in on Thurs; when in this case is late&very urgent. I shouldn't be spending 3+ hours on my day off considering I'm an RN in a busy ICU.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rod Marois (HE/HIM) (@patchcollecter) reported 27 seconds ago

  WAS ANY ONE ELSES NET DOWN IN PTBO ONT FOR COGECO I THINK THE DUMB ASSES CUT ME OFF WITH OUT NOTICE :::::::

• 
  Evan Cochrane (@cochrane_evan) reported 2 minutes ago

  @cogeco Will this be resolved by tonight? Or are we looking at a mutiple day outage?

• 
  Rolomite (@rolomite) reported 2 minutes ago

  Hi @Cogeco, could you please confirm whether evening phone support for existing-account and billing issues has been discontinued? It appears customers can still call in the evening to purchase new services, but not to deal with an existing account. Is that correct?

• 
  Dr. Robert Aucoin (@RobertAucoin13) reported 2 minutes ago

  @cogeco your Epico system and customer support are the worst I have seen in 40 years. Channels work and then don't. DVR is garbage and try to even find the 1-800 number. We keep it on the fridge because you can't find it anywhere on the website which is useless.

• 
  D.S (@Davidschonitz) reported 3 minutes ago

  Anything happen affecting the Kawartha Lakes region? My entire network is down and on top of that, customer support numbers don't work and account logins are unoperative as well. @cogeco

• 
  davide (@DavideVaracall2) reported 5 minutes ago

  My Wi-Fi is not working it’s been slow the whole week @cogeco

• 
  Lexi (@Lexi58746074319) reported 6 minutes ago

  @wallygator23 @cogecohelps @cogeco Exactly. Huge outage and no post on X. They don’t answer the phones either. It’s bare minimum of customer service.

• 
  Tim Lowe (@rivinnorthbay2) reported 6 minutes ago

  @cogecohelps Thanks...just thought I'd help. Any news on the outage for cogeco internet?

• 
  Allan Gao (@Allan_Gao12) reported 8 minutes ago

  @cogeco I cancelled my internet service after my contract had expired, but you deliberately violated CRTC rules and charged me a $75 early cancellation fee. I emailed you about this issue, but you have ignored us. Do you regularly treat your customers this way and deliberately overcharge

• 
  Ashleigh Atkinson (@IronForgedFit) reported 9 minutes ago

  @cogeco Do better! Internet keeps dropping for prolonged periods of time. Your customer service chat drops and we have to start all over, it’s impossible to talk to anyone (such a poor connection on your end that they ended the call). This is atrocious for what people pay.