Cogeco outages and service status in Rockwood, Ontario

Problems in the last 24 hours in Rockwood, Ontario

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Rockwood, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Cogeco Issues Reports Near Rockwood, Ontario

Latest outage, problems and issue reports in Rockwood and nearby locations:

• 
  𝐒𝐀𝐌𝐄𝐄𝐑 𝐘𝐎𝐔𝐒𝐎𝐅𝐈 (@sameerxyousofi) reported 11 minutes ago from Halton Hills, Ontario

  @cogecohelps Hi Sandra, If u could please DM me w/ the best # to call. I was able to connect Cogeco, the problem was half addressed. W/ a Technician coming in on Thurs; when in this case is late&very urgent. I shouldn't be spending 3+ hours on my day off considering I'm an RN in a busy ICU.

• 
  Sherrie Louth (@scary_sherrie) reported 14 minutes ago from Halton Hills, Ontario

  @cogecohelps At least you have a tv with working cable to watch the Leaf game! My HD channels including on demand stopped working last Thursday night. After a VERY long weekend a tech arrived and was able to fix problem , now ANOTHER 5 business days! Hating cogeco!

• 
  Mathman 🇨🇦 (@Mathman_628) reported 19 minutes ago from Halton Hills, Ontario

  @cogeco I have now wasted 2 evenings waiting for a technician to not show up. At least on Tuesday I got a phone call to cancel at the last minute.

• 
  Ginette Pelletier (@GinetteP) reported 25 minutes ago from Halton Hills, Ontario

  @farmgateguy @cogeco Why is the Cogeco TiVo app not working??? My credentials are correct but cannot log in

• 
  📖 𝓜𝓲𝓵𝓵𝓲𝓮 🥰 (@MillieLake) reported 51 minutes ago from Halton Hills, Ontario

  @cogecohelps ever since we switched to cogeco we get the best intermittent service that just disconnects completely for no reason. It's super. Love it.

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rolomite (@rolomite) reported 4 minutes ago

  Hi @Cogeco, could you please confirm whether evening phone support for existing-account and billing issues has been discontinued? It appears customers can still call in the evening to purchase new services, but not to deal with an existing account. Is that correct?

• 
  Dogder16 (@edworthy37) reported 5 minutes ago

  @cogeco No internet connection problem here yet

• 
  Sampson.d.ramm (@SampsonRamm) reported 14 minutes ago

  @cogeco You posted a pic of a dump truck and downed wires, is that implying that is the cause of the mass outage? If so, where is the redundancy in the system that would prevent this one area from bringing down service across eastern Ontario?

• 
  Bharat🇮🇳(Modi Ka Parivar) (@milky1004123) reported 14 minutes ago

  @cogeco Any update on the internet restoration in Oakville, my work is getting heavily impacted? Please provide the service restoration time

• 
  PWindsor (@PWindsor2) reported 22 minutes ago

  @MIHomeYGK Thanks for the posting. I have been trying to contact Cogeco for 1 hour trying to get info but line is always busy. Any idea how long outage?

• 
  D.S (@Davidschonitz) reported 23 minutes ago

  @scully_russell @cogeco Damn, GGs for all of us on their network. Probably not a quicknfix if it's this widespread.

• 
  Bob Loblaw (@Avocado26430508) reported 25 minutes ago

  Hey @cogeco! What happened to my install today? Lost half a days pay. Never left the house. Tech couldn't be bothered to ring doorbell, knock on door or call. Now being told the easiest I can get an install is August 5th. 2hrs to finally get through to a supervisor. Brutal

• 
  Norm (@quietlybless) reported 27 minutes ago

  @cogeco research to do bit, no f****** internet. Every day, this joke of a business just gets worse. *Reminder: I won't replaced equipment again. FORCED when I moved to switch from tvo. When installer arrived, he had no idea of equipment I had or service to be provided @crtc

• 
  Zoobie Singh (@zoobiesingh) reported 29 minutes ago

  @cogecohelps internet service is down in Port Hope for almost an hour now. What’s the ETA for restoration? @cogeco

• 
  Richard P (@richardp) reported 29 minutes ago

  @candacelynnxo @cogecohelps Down for me in Port Hope. With the website down I guess it is a Cogeco wide issue.