Cogeco outages and service status in Salaberry-de-Valleyfield, Quebec

Problems in the last 24 hours in Salaberry-de-Valleyfield, Quebec

The chart below shows the number of Cogeco reports we have received in the last 24 hours from users in Salaberry-de-Valleyfield, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cogeco Issues Reports Near Salaberry-de-Valleyfield, Quebec

Latest outage, problems and issue reports in Salaberry-de-Valleyfield and nearby locations:

• 
  Jacques (@ReddingtonRaym) reported 48 minutes ago from Salaberry-de-Valleyfield, Quebec

  @quebecamoi @cogeco En fait non car le service technique est donner par Cogeco et le revendeur est davantage un service à la clientèle achetant des services d’un fournisseur

Cogeco Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Velko D (@VelkoD) reported 50 seconds ago

  @cogeco @cogecohelps has to be the worst customer service in the industry I called to speak with a technical advisor and you said reset your modem and hung up Hahahah what a joke

• 
  Loud mouth (@solkumar) reported 3 minutes ago

  @cogeco raised my monthly invoice right out of the blue by $50. Poor service and pathetic customer support. Called to cancel and they only work 9 to 5 from Monday to Friday. These people should be taken to code or causing misery to their customers.

• 
  Nilo (@TheDanilo) reported 4 minutes ago

  @cogeco @cogecohelps Can u explain why my in-laws home was the only house on the street without service during the outage while their next door neighbours beside them and across the street with Cogeco had service???? Doesn’t make sense.

• 
  Paul Robinson (@robinson_p_g) reported 6 minutes ago

  @cogecohelps @cogeco I tried calling for hours on the weekend to inquire about my rate on my account. Your IVR is purposefully obfuscating the ability to reach an agent. How am I supposed to get help?

• 
  Therese (@theresemacdona6) reported 6 minutes ago

  @cogecohelps @cogeco I called Cogeco before about some issue. When I got a call back I was driving my car! Hardly useful. Yes they renewed a backyard cable (which should have been checked on installation!). I guess you get what you pay for

• 
  SugarHiccup (@AnnTipathy1752) reported 7 minutes ago

  @cogeco Set top box is still out. Seriously, a day and a half. Yes, I've reset it multiple times and even reset my modem, hoping it would find a signal.

• 
  roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported 7 minutes ago

  guys the funniest ******* thing ever has happened for a few days our tv has been glitching big time we went on a streaming service and it said "sorry, you have to be in the uk" so we check the inputs and ??? for some reason our tv is now Cogeco (a ******* canadian tv service)

• 
  AnarQueso (@AnarQueso) reported 11 minutes ago

  @alancross @cogeco Cogeco is, by far, the worst telecom service I've ever had the misfortune of dealing with. Switch to anyone else.

• 
  roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported 12 minutes ago

  @virginmedia hey. can you explain why our virgin tv suddenly decided to become "cogeco" and insist we're in canada when we very much live in the uk and have never been to canada? we cannot access any streaming services.

• 
  Karen Favaro (@FavaroKaren) reported 14 minutes ago

  @cogecohelps you guys are a joke here in Belwood ON. 2 years of the shittiest service from @cogeco Time to switch back to @bell.ca